Top 5 Patient access coordinator Jobs in Temple Tx

Patient Services Specialist III – Virtual Referral Coordinator (Behavioral Health)
Baylor Scott & White Health —Temple, TX
- Mid-level
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
4d
Access Services Coord
Baylor Scott & White Health —Temple, TX
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Tuition reimbursement
Referral Program Coordinator
Seton Medical Center Harker Heights —Harker Heights, TX
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Health insurance
- Tuition reimbursement
11d
Patient Benefits Representative
Texas Oncology —Harker Heights, TX
- Full-time
- Microsoft Excel
- HIPAA
- Finance
12d
Dental Front Office Assistant
Killeen Dental Health Center —Killeen, TX
- Full-time
- Dental office
- Current TB test
- Sales
- Paid holidays
- Health insurance
Quick Apply
7d

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Access Services Rep 2
Baylor Scott & White Health —Temple, TX
Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
13d
Contact Center Specialist - Patient Access
Baylor Scott & White Health —Round Rock, TX
This may include technical help, answering questions, registering new patients, and scheduling healthcare appointments. PTO accrual beginning Day 1.
11d

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Patient Services Specialist III – Virtual Referral Coordinator (Behavioral Health)

Baylor Scott & White Health -
Temple, TX

Apply Now

Job Details

4 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:
We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Patient Services Specialist 3 offers advanced administrative support in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. This senior position handles complex tasks and escalations. It assists the supervisor in training staff and serves as a backup supervisor when needed.

Essential Functions of the Role
Assists in the hiring process and serves as a peer interviewer.
Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
Serves as a professional in handling more complex tasks and responding to escalated issues.
Participates in process improvements initiatives. Facilitates or guides team meetings. Attends huddles, tracks metrics and maintains huddle boards.
Mentors and trains staff in processes and procedures.
Provides training on applications, website and other resource access.
Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.
Serves as backup to the supervisor when absent, as required. Assists the supervisor in managing schedules, assigning tasks, and following up on work results.
Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.
Performs quality assurance audits.
Orders supplies as requested.

Key Success Factors
Excellent listening, interpersonal, and communication skills, both oral and written. Professional, pleasant, and respectful telephone etiquette. Ability to adapt communication style for different audiences.
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Knowledge of patient registration procedures and documentation.
Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.
Skilled in the use of personal computers and related software applications.
Skilled in preparing and maintaining patient records.
Ability to examine unpaid third-party claims and delinquent accounts to establish appropriate follow-up actions to ensure payment.
Ability to mentor and train staff. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Experience coordinating patient referrals, authorizations, and specialty care scheduling in a healthcare setting. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Previous experience supporting Behavioral Health, Mental Health, or related specialty services strongly preferred. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Experience using Epic for scheduling, patient communication, referral management, and documentation preferred. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Demonstrated success providing exceptional customer service and patient support in a fast-paced environment. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Comfortable working in a hybrid and virtual care environment with limited supervision.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience

Apply Now

Refine Your Search

patient access coordinator jobs in temple tx

Patient Services Specialist III – Virtual Referral Coordinator (Behavioral Health)

Access Services Coord

Referral Program Coordinator

Patient Benefits Representative

Dental Front Office Assistant

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