Top 13 Call center representative Jobs in Templeton, Ca

Member Services Representative
Conversio Health —San Luis Obispo, CA
- $20 - $24 an hour
- Spanish
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Contact Center - Member Service Representative - Virtual - Bilingual
SESLOC Credit Union —San Luis Obispo, CA
- $27.79 - $32.69 an hour
- Full-time
- Spanish
- Writing skills
- English
- AD&D insurance
- Disability insurance
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $21 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
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Contact Center - Member Service Representative - Virtual - Bilingual
SESLOC Credit Union —San Luis Obispo, CA
In addition to handling a variety of member service calls in a prompt and courteous manner, you'll resolve member questions and problems regarding account…
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Bilingual Customer Service Representative (Job #33224)
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Member Services Representative

Conversio Health
San Luis Obispo, CA

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Job Details

$20 - $24 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Phone communication
Typing
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Description:

We are seeking a Member Services Representative to join our on-site call center team. This role is ideal for someone with customer service, call center, or phone-based support experience who enjoys helping people and working in a fast-paced environment.

The Member Services Representative handles inbound and outbound calls, completes account follow-ups, answers questions, resolves concerns, and documents interactions accurately. Successful candidates are comfortable on the phone, organized, detail-oriented, and able to manage multiple tasks throughout the day.

Healthcare experience is not required. Training is provided.

Job Responsibilities

Make outbound calls to members using a soft-phone system following approved scripts and procedures
Handle inbound calls, questions, service requests, and escalations
Complete refill follow-ups, account reviews, questionnaires, and order support calls
Communicate with members and external offices as needed to gather information
Accurately document all calls, account updates, and actions in internal systems
Respond to email requests promptly and remain available through internal messaging tools
Identify, resolve, and log service issues and escalate when appropriate
Maintain confidentiality and follow all company policies and compliance standards
Participate in training, team meetings, and additional projects as assigned

Requirements:

1+ year of customer service, call center, or phone-based support experience preferred
Strong phone communication skills with the ability to make outbound calls
Typing speed of 45 WPM or higher with accurate data entry
Strong organizational and time management skills
Ability to multitask and work independently
Comfortable using computers and learning new systems
Professional verbal and written communication skills

Preferred Qualifications

Bilingual Spanish/English
Experience in member services, customer support, or call center environments

Benefits

The Conversio team enjoys a competitive benefits package including:

401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

About Conversio Health
Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners’ drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted.

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call center representative jobs in templeton, ca

Member Services Representative

Contact Center - Member Service Representative - Virtual - Bilingual

Remote Home Health Sales Agent

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