Top 154 Business administrator Jobs in Tennessee

System Director-Service Delivery & Customer Experience - HS IS Admin Corporate
Baptist Memorial Health —Memphis, TN
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Free parking
- Disability insurance
Director of Operations
City of Memphis and Shelby County Community Redevelopment Agency —Memphis, TN
- $90,000 - $110,000 a year
- 7 years
- Analysis skills
- Bachelor's degree
- Dental insurance
- Paid time off
5d
ServiceNow Administrator Business Analyst
Lifepoint Health —Brentwood, TN
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Administrative Fellow - Onsite Nashville TN
Vanderbilt Health —Nashville, TN
- Full-time
- Master's degree
- Business Administration
- In-person
- Health insurance
Business Process Manager
Vanderbilt Health —Nashville, TN
- Full-time
- Inventory management
- Word processing
- Mid-level
- Health insurance
17h
Salesforce Administrator
Louisiana-Pacific Corporation —Nashville, TN
- Hybrid work
- Computer literacy
- Mid-level
- 3 years
- Profit sharing
- Health insurance
9d
HRIS Time Administrator - REMOTE
Ryder System —Nashville, TN
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
12d
Coordinator, Business & Legal Affairs
Warner Music Group —Nashville, TN
- Full-time
- Google Workspace
- Mid-level
- Office
11d
Administrator in Training - NHC
NHC —Murfreesboro, TN
- Skilled nursing facility
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Relocation assistance
Quick Apply
Administrator in Training (AIT)
Champion Care —Memphis, TN
- From $70,000 a year
- Full-time
- Skilled nursing facility
- No experience needed
- Mid-level
- Profit sharing
- Relocation assistance
Quick Apply
Business Manager
Memphis Redbirds —Memphis, TN
- Mid-level
- Office
- Administrative experience
Automotive Business Administrator
Landers McLarty Toyota —Fayetteville, TN
- Full-time
- Dealership
- Research
- Mid-level
- Disability insurance
- Health insurance
Business Assistant
Flight Solutions, Inc. —Gallatin, TN
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Word processing
- Health insurance
- Dental insurance
Quick Apply
10d
Remote Virtual Executive Assistant
Zirtual —Clarksville, TN
- $500 - $3,500 a year
- Email
- Spanish
- Google Workspace
- Microsoft Outlook
Quick Apply
Executive Administrative Assistant (CEO Office)
First Horizon National Corporation —Memphis, TN
- Microsoft Outlook
- Research
- Mid-level
- Wellness program
- Health savings account
Administrative Officer, Vanderbilt Enterprises
Vanderbilt University —Nashville, TN
- Full-time
- Microsoft Excel
- Oracle
- 5 years
Business Manager
DIAMOND BASEBALL HOLDINGS LLC —Memphis, TN
- Mid-level
- Office
- Administrative experience
Payroll & Benefits Administrator
SonderMind —Nashville, TN
- $68,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Travel
- Commuter assistance
- Paid parental leave
Quick Apply
HR Business Administrator
Nexstar Broadcasting —Knoxville, TN
- Full-time
- Mid-level
- Office
- Analysis skills
Senior Payroll Administrator
Ascend Federal Credit Union —Tullahoma, TN
- Full-time
- 5 years
- Office
- Analysis skills

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System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

Baptist Memorial Health -
Memphis, TN

Apply Now

Job Details

Full-time

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Summary

The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas.

Responsibilities

Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments.

Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas.
Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department.
Responsible for Corporate IT customer communications across the organization.
Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health.
Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians.
Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally.
Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate.
Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations.
Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys.
Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric.
Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives.
Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures.

Requirements, Preferences and Experience

Education

Preferred: Master's Degree in Business Administration or related Field

Minimum: Bachelor's Degree in Business Administration or related Field

Experience

Minimum: 3 years of Management Experience in a related field.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry—healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program

Job Summary:
Position: 14877 - System Director-Service Delivery & Customer Experience
Facility: BMHCC Corporate Office
Department: HS IS Admin Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US: TN: Memphis
Located in the Memphis metro area

Apply Now

Refine Your Search

business administrator jobs in tennessee

System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

Director of Operations

ServiceNow Administrator Business Analyst

Administrative Fellow - Onsite Nashville TN

Business Process Manager

Salesforce Administrator

HRIS Time Administrator - REMOTE

Coordinator, Business & Legal Affairs

Administrator in Training - NHC

Administrator in Training (AIT)

Business Manager

Automotive Business Administrator

Business Assistant

Remote Virtual Executive Assistant

Executive Administrative Assistant (CEO Office)

Administrative Officer, Vanderbilt Enterprises

Business Manager

Payroll & Benefits Administrator

HR Business Administrator

Senior Payroll Administrator

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