Top 1901 Client director Jobs in Tennessee

Executive Director, Biotech Client Experience (Onboarding & Enablement) US -Remote
Thermo Fisher Scientific —Tennessee
- $186,700 - $248,900 a year
- Full-time
- Remote
- Bachelor's degree
- Senior level
- Leadership
- Commuter assistance
- Paid parental leave
9d
Client Success Director (100% Remote)
Vori Health Inc —Nashville, TN
- $142,000 - $163,000 a year
- Remote
- 8 years
- Travel
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
(Remote) Assistant Director, Revenue Cycle Management
Harris Computer Systems —Tennessee
- $90,000 - $140,000 a year
- Full-time
- Remote
- 7 years
- Microsoft Excel
- Oracle
- Health insurance
- Dental insurance
Director of Client Operations
Premise Health —Brentwood, TN
- $120,000 - $145,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Bachelor's degree
- Wellness program
- Paid holidays
Director, Implementation & Client Operations
Galileo —Nashville, TN
- $160,000 - $200,000 a year
- Remote
- 7 years
- Pediatrics
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
Psychiatrist
Alliance Healthcare Services —Memphis, TN
- Part-time
- Medicine
- Psychiatry
- Senior level
Quick Apply
Facility Director of Nursing
Summit Healthcare Mgmt —Nashville, TN
- Full-time
- CPR Certification
- Nursing
- Psychiatry
Quick Apply
Clinic Director BCBA- $10k Sign on Bonus!!
Golden Steps ABA —Nashville, TN
- Full-time
- Mid-level
- Clinic
- Team management
- Paid training
- Health insurance
Quick Apply
Real Estate Agent
Mark Spain Real Estate —Columbia, TN
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
Primary Source Partnerships Manager
ProviderTrust —Nashville, TN
- Full-time
- Hybrid work
- Background check
- Research
- Office
- Wellness program
- Health savings account
9d
Clinic Director BCBA - $10k Sign on Bonus!
Golden Steps ABA —Clarksville, TN
- Full-time
- Mid-level
- Clinic
- Team management
- Paid training
- Health insurance
Quick Apply
Licensed Mental Health Therapist (4-day work week)
Doors of Hope —Murfreesboro, TN
- $53,000 - $58,000 a year
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- 401(k)
- Paid time off
Quick Apply
14d
Sales Director
Chady Vacation Rental Management —Madison, TN
- $75,085.38 - $200,000.00 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Real Estate Agent
Mark Spain Real Estate —Mount Juliet, TN
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
Real Estate Agent
Mark Spain Real Estate —Brentwood, TN
- $70,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Travel
Quick Apply
Physical Therapist (PT) - Home Health
Enhabit Home Health & Hospice —Winchester, TN
- Full-time
- Experience working with individuals with disabilities
- Physical & Rehabilitation Medicine
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Sports Industry Territory Manager
Leading Edge Fundraising —Clarksville, TN
- $40,000 - $130,000 a year
- Full-time
- School experience
- High school
- Sales
- Paid training
- Work from home
Quick Apply
Therapist- Mental Health
Child Advocacy Center of the 9th Judicial District —Lenoir City, TN
- $50,000 - $62,000 a year
- Full-time
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Data Warehouse Engineer
ProviderTrust —Nashville, TN
- Full-time
- Hybrid work
- Background check
- System design
- Mid-level
- Wellness program
- Health savings account
9d
Psychiatric Nurse Practitioner Part Time
Lotus Wellness —Nashville, TN
- $65 - $75 an hour
- Part-time
- Psychiatry
- BLS Certification
- Mid-level
Quick Apply

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Executive Director, Biotech Client Experience (Onboarding & Enablement) US -Remote

Thermo Fisher Scientific -
Tennessee

Apply Now

Job Details

Full-time
$186,700 - $248,900 a year
9 days ago

Benefits

Commuter assistance
Paid parental leave
Caregiver leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Global team management
Bachelor's degree

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

The Executive Director, Biotech Client Experience & Onboarding provides enterprise-level leadership for the Client Experience & Onboarding function, with accountability for shaping how Biotech clients are onboarded, launched, and transitioned from commercial pursuit through early lifecycle delivery. This role owns the global strategy, operating model, and performance outcomes for the function, directly influencing revenue realization, repeat business, startup quality, and cost-to-serve across Biotech Operations.

The role carries full accountability for impact metrics, including authorization conversion, startup execution quality, and client satisfaction, and serves as the senior leader accountable for the Associate Director cohort’s performance, capability development, and succession readiness. The Executive Director operates with broad autonomy, sets functional direction, and partners with senior commercial and delivery leaders to enable profitable growth across a $2B+ annual authorization pipeline.

Key Responsibilities

Enterprise Strategy & Governance

Define and govern the global Client Experience & Onboarding strategy across Biotech portfolios.
Establish enterprise-wide engagement criteria, intake governance, and prioritization models aligned to commercial and operational strategy.
Design and enforce quality gates, startup KPIs, and lifecycle governance standards to ensure consistent execution at scale.
Serve as the senior decision authority for complex onboarding models, escalations, and non-standard client engagements.

Organizational Leadership & Talent Stewardship

Lead, develop, and performance-manage a global team of Associate Directors and Directors with full accountability for talent outcomes, succession planning, and organizational scalability.
Design and institutionalize training curricula, playbooks, and QA frameworks that build durable organizational capability.
Set functional goals, cascade enterprise priorities, and hold leaders accountable to measurable business outcomes.

Financial & Business Impact Ownership

Own and report on enterprise performance metrics including:
- Authorization-to-start hit rates for clients with smaller or emerging portfolios
- Startup issue rates and time-to-initiation
- Voice-of-Customer (VOC) outcomes
- Cost-of-service (COS) performance
Drive corrective action plans when performance deviates from targets, with authority to reallocate resources or redesign processes.
Directly influence revenue realization, margin protection, and long-term client retention.

Risk Management & Executive Escalation

Establish early-warning indicators and predictive risk models to proactively mitigate startup and delivery risk.
Lead cross-functional escalation management for high-impact client or operational issues.
Coach leaders on root-cause analysis, remediation planning, and proactive risk prevention.

Continuous Improvement & Innovation

Translate VOC insights into systemic improvements to onboarding, bid defense readiness, and speed-to-startup pathways.
Pilot and scale concierge or differentiated onboarding offerings aligned to strategic client segments.
Continuously evolve operating models to improve efficiency, scalability, and client outcomes.

Executive & Cross-Functional Leadership

Partner with senior leaders across Sales, Delivery, Finance, Legal, and Accelerator teams to ensure commercial clarity, operational readiness, and profitable growth.
Act as a trusted executive advisor on onboarding strategy, client risk, and early lifecycle execution.

Impact & Outcomes

Drives measurable improvements in revenue realization, startup quality, and repeat business performance.
Enables scalable growth by institutionalizing consistent, high-quality onboarding across Biotech portfolios.
Strengthens client loyalty through proactive engagement, transparency, and early issue resolution.
Protects margin and cost-to-serve through disciplined governance and risk management.

Education & Experience

Bachelor’s degree required; advanced degree or PMP preferred.
10–15+ years of progressive leadership experience in client services, operations, or project management within complex, matrixed organizations.
Demonstrated success building and scaling global, mid-to-senior-level teams.
Proven ownership of enterprise performance metrics tied to revenue, margin, and client outcomes.
Experience leading multi-region operating models and commercial-to-delivery governance.

Skills & Capabilities

Enterprise strategy execution
Organizational design and talent leadership
Financial and performance management
Executive communication and influence
Data-driven decision-making and risk management

Education

Bachelor’s degree required; advanced degree or PMP preferred.

Compensation and Benefits

The salary range estimated for this position based in North Carolina is $186,700.00–$248,900.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Apply Now

Refine Your Search

client director jobs in tennessee

Executive Director, Biotech Client Experience (Onboarding & Enablement) US -Remote

Client Success Director (100% Remote)

(Remote) Assistant Director, Revenue Cycle Management

Director of Client Operations

Director, Implementation & Client Operations

Psychiatrist

Facility Director of Nursing

Clinic Director BCBA- $10k Sign on Bonus!!

Real Estate Agent

Primary Source Partnerships Manager

Clinic Director BCBA - $10k Sign on Bonus!

Licensed Mental Health Therapist (4-day work week)

Sales Director

Real Estate Agent

Real Estate Agent

Physical Therapist (PT) - Home Health

Sports Industry Territory Manager

Therapist- Mental Health

Data Warehouse Engineer

Psychiatric Nurse Practitioner Part Time

I want to receive the latest job alert for client director in tennessee

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