Top 33 Collections agent/customer service representative Jobs in Tennessee

Loan Officer
Newrez —Cookeville, TN
- Word processing
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Collections Agent/Customer Service Representative
Northstar Location Services —Tennessee
- $16 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Basic math
- Residential
- Paid training
- Health savings account
Quick Apply
Credit Representative
Farmers Home Furniture —Tullahoma, TN
- Part-time
- Sales
- Word processing
- Basic math
Account Executive, Corporate
Roadrunner Freight —Mount Juliet, TN
- $110,000 - $130,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Up to 50% travel
- 5 years
- Paid holidays
- Health insurance
7d
Account Executive, Corporate
Roadrunner Transportation Services, Inc. —Mount Juliet, TN
- $110,000 - $130,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Field Account Representative
Farmers Home Furniture —Lafayette, TN
- Full-time
- Word processing
- Merchandising
- Basic math
Youth Services- Library Services Specialist
City of Chattanooga, TN —Chattanooga, TN
- $19.30 - $23.32 an hour
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Paid time off
10h
Camp Host at Cherokee
Tennessee Valley Hospitality, LLC —Cherokee, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
SALES REPRESENTATIVE - BRANCH
City Electric Supply —Mount Juliet, TN
- $43,000 a year
- Online Application
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- AD&D insurance
- Paid holidays
5d
Camp Host at Yarberry
Tennessee Valley Hospitality, LLC —Lenoir City, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
Camp Host at Loyston Point
Tennessee Valley Hospitality, LLC —Andersonville, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
Manager - Contract Surety
Berkley —Nashville, TN
- $110,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Office
- Finance
- Profit sharing
- Health insurance
Camp Host at Fooshee Pass
Tennessee Valley Hospitality, LLC —Ten Mile, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
Camp Host at Sycamore Lake
Tennessee Parks Hospitality LLC —Lexington, TN
- Weekends as needed
- Outdoor work
- Entry level
Quick Apply
Camp Host at Watauga
Tennessee Valley Hospitality, LLC —Elizabethton, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
Camp Host Lead at Watauga
Tennessee Valley Hospitality, LLC —Elizabethton, TN
- Weekends as needed
- Sanitation
- Mid-level
- Accounting
Quick Apply
Camp Host at Headwater
Tennessee Valley Hospitality, LLC —Douglas, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
Camp Host at Tailwater
Tennessee Valley Hospitality, LLC —Douglas, TN
- Weekends as needed
- Cash handling
- Outdoor work
- Entry level
Quick Apply
VP, Operations Automation
Corpay —Brentwood, TN
- Full-time
- 11+ years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Care Technician Preceptor - PCT - Dialysis
Fresenius Medical Care —Hendersonville, TN
- Full-time
- Inventory control
- Heavy lifting
- Customer service

I want to receive the latest job alert for collections agent/customer service representative in tennessee

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collections agent/customer service representative jobs near tennessee

Loan Officer

Newrez -
Cookeville, TN

Quick Apply

Job Details

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Flexible spending account
Matching gift program
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Opportunities for advancement
Pet insurance

Qualifications

MLO License
Business development management
Loan file preparation
Customer communication
Automated underwriting system
Financial sales
Product presentation
Financial services customer support
Email customer support
Underwriting guidelines adherence
Underwriting
Federal Housing Administration (FHA) loans
Credit risk assessment
Word processing
Loan Originator License
Sales needs analysis
Banking analysis in risk and credit
Mortgage closing and funding
Real estate referral programs
Conventional mortgage loans
High school diploma or GED
Sales presentations
Client database systems
Business development
Business development within finance
Financial needs assessment
Sales pipeline management
Productivity software
Banking business development
Customer support for financial loans

Full Job Description

This position is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC.

Guaranty Mortgage Services offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. We’re not just a partner, we become a collaborator. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process.

Our team is passionate, has a can-do positive attitude and has a strong desire to deliver a memorable customer experience with every loan.

Ready to be part of our highly respected team? Apply today!

In addition to the locations listed, we also have opportunities in BlueRidge, GA.

Do you enjoy helping people build their financial future? You will be responsible for developing, soliciting and negotiating new business and loan referrals using a network of resources, such as, Realtors/Brokers, Homebuilders, retail bank branches and business organizations. You’ll also be responsible for maintaining and developing existing relationships with joint venture partnerships and marketing alliances in order to increase capture rates and increase profitability.

Requirements:

Utilize and develop a network of resources for mortgage loan business development and solicitation for new business.
Utilize, manage and market to a database of customer contacts.
Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company’s products and services; create and deliver presentations when necessary.
Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company’s credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio).
Negotiate rate, terms and conditions of the loan.
Lock loans on time and in the correct product type to avoid fall-out.
Collect up-front fees from applicant.
Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.
Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee’s loan pipeline.
Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition.
Represent the Company in various community and civic functions to enhance the Company’s image and develop additional business.
Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures.
Maintain compliance on all loan files and pipeline.
Other duties as assigned.

Qualifications:

Ability to plan for contingencies and anticipate problems and identify risks.
Ability to negotiate persuasively to produce positive outcomes.
Ability to effectively listen and respond to customers’ needs.
Ability to demonstrate a strong desire to satisfy one’s internal and external customers by displaying superior customer service skills.
Ability to demonstrate corporate responsibility by living our core values – Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment.
Ability to instill trust and confidence from others.
Ability to effectively convey and receive ideas, information, and directions.
Ability to exhibit professional written and verbal communication at all times.
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
Ability to value contribution of all team members and is effective at resolving workplace conflicts.
Ability to establish positive rapport with customers.
Ability to seek out new and creative ways to provide solutions to the customer’s needs.
Ability to demonstrate solid selling skills and techniques.
Ability to influence others to gain commitment.
Ability to maintain an intense optimism and focus on achieving goals even under adversity
Ability to recover quickly from setbacks and rejections.
Ability to maintain and foster strong partnerships with customers.
Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service.
Ability to complete all required training courses on time.
Ability to identify customer needs and adapt sales presentations effectively.

Minimum Qualifications

Must have an active state MLO license in each state where business is to be conducted.
High-school diploma or GED at a minimum.
1-year lending origination experience.
Strong PC skills, including Power Point, Excel, Word and Lotus Notes.
Solid knowledge of state and local real estate markets.

Guaranty Mortgage Services is a member of the NewRez Family of Companies an Equal Opportunity Employer and Equal Opportunity Lender.

#LI-RA1
#GMS

Company Perks:

15 Paid Time Off (PTO) days and 18 after 1st anniversary!
9 Paid Holidays
Casual Workplace
Employee Engagement Activities

Company Benefits:

Medical (including Health Savings Account & Flexible Savings Account)
Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan

Performance-based Incentives
Pet Insurance
Advancement Opportunities

Newrez NOW:

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy

CA Notice at Collection

Quick Apply

Refine Your Search

collections agent/customer service representative jobs in tennessee

Loan Officer

Collections Agent/Customer Service Representative

Credit Representative

Account Executive, Corporate

Account Executive, Corporate

Field Account Representative

Youth Services- Library Services Specialist

Camp Host at Cherokee

SALES REPRESENTATIVE - BRANCH

Camp Host at Yarberry

Camp Host at Loyston Point

Manager - Contract Surety

Camp Host at Fooshee Pass

Camp Host at Sycamore Lake

Camp Host at Watauga

Camp Host Lead at Watauga

Camp Host at Headwater

Camp Host at Tailwater

VP, Operations Automation

Patient Care Technician Preceptor - PCT - Dialysis

I want to receive the latest job alert for collections agent/customer service representative in tennessee

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected