Top 1784 Customer consultant Jobs in Tennessee

Solutions Partner Liaison
Unum Group —Chattanooga, TN
- $63,500 - $120,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Loan repayment program
- Disability insurance
Underwriting Consultant
Unum Group —Chattanooga, TN
- $63,500 - $120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Mentoring
- Loan repayment program
- Disability insurance
Claims Consultant - Veterans Disability Appeals
Allsup Employment Services —Nashville, TN
- $47,500 - $70,000 a year
- Full-time
- Remote
- Microsoft Word
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Category Manager, Dollar General (174158)
Colgate-Palmolive —Nashville, TN
- $124,000 - $174,000 a year
- Remote
- Bachelor's degree
- Travel
- Senior level
- Profit sharing
- Paid parental leave
Enrollment Lead- Aetna Employer Portal
CVS Health —Nashville, TN
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Benefit Consultant- Meritain
CVS Health —Tennessee
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
3d
Workers' Compensation Claims Representative III (Remote)
MEM —Tennessee
- $64,000 - $96,000 a year
- Full-time
- Remote
- Customer service
- 3 years
- High school diploma or GED
- Profit sharing
- Paid jury duty
Senior Account Executive - Remote
Optum —Brentwood, TN
- $90,000 - $195,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- 5 years
- Pass drug screening
Alternative Health & Advocacy Solutions COE Senior Project Manager
CVS Health —Tennessee
- $67,900 - $199,144 a year
- Full-time
- Remote
- 7 years
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Government Travel Consultant
ADTRAV Travel Management —Memphis, TN
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Claims Representative (Remote)
MEM —Tennessee
- $72,800 - $109,200 a year
- Full-time
- Remote
- 7 years
- Driver's License
- Bachelor's degree
- Profit sharing
- Paid jury duty
Concept to Delivery Consultant
SEI —Nashville, TN
- 8 years
- Bachelor's degree
- Product management
Educational Consultant-TVI Required-Northeast,TN
Vanderbilt Health —Nashville, TN
- Full-time
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Microsoft Excel
- Travel reimbursement
- Health insurance
Manager, Project Mgt (IC)
CVS Health —Tennessee
- $54,300 - $159,120 a year
- Full-time
- Remote
- Microsoft Excel
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Implementation Consultant
RevSpring Inc —Nashville, TN
- Mid-level
- Bachelor's degree
- Product management
Quick Apply
7d
Clinical Solutions Delivery Consultant- Remote - (Memphis, Nashville Tennessee)
Philips —Memphis, TN
- $90,000 - $143,000 a year
- Full-time
- Hospital
- 5 years
- Clinic
- Health savings account
- Employee stock purchase plan
Senior Consultant
Ancore —Brentwood, TN
- Bachelor of Science
- 3 years
- Finance
Implementation Consultant/Onboarding Specialist
Stampli —Nashville, TN
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Tournament Official
Ripken Baseball —Pigeon Forge, TN
- $12 an hour
- Weekends as needed
- Communication skills
- Entry level
- Time management
Quick Apply
Senior Water/Wastewater Engineer
Ardurra Group, Inc. —Knoxville, TN
- Customer service
- English
- Research
Quick Apply

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customer consultant jobs near tennessee

Solutions Partner Liaison

Unum Group -
Chattanooga, TN

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Job Details

Full-time
$63,500 - $120,000 a year

Benefits

Loan repayment program
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Insurance products customer support
Customer relationship building
FMLA
Leave management
Mid-level
Incident Escalation
Trend analysis
Managing clients in a customer support role
Key Performance Indicators
ADA compliance
Bachelor's degree
Continuous improvement
Customer relationship management
Mentoring
Insurance claim issue resolution
Providing product information
Escalation handling
Standard operating procedures (SOPs)
Technical Proficiency

Full Job Description

Job Posting End Date: August 17

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Solutions Partner Liaison is responsible for promoting our Total Leave digital capabilities and be the primary point of contact for STD, Leave, PFL, and ADA complex questions. The Liaison also acts as the facilitator to execute agreed upon resolutions in partnership with the field, clients, Solutions Partner Consultant, operational teams, and management.

Principal Duties and Responsibilities:

Demonstrate digital functionality with clients and influence them and their employees to adopt self-serve capabilities to answer standard case level needs.
Independently and effectively handle complex status & questions on individual claims and leaves from clients or the field through effective action plan development and timely execution. Ensure escalation of issues and partnership with appropriate internal stakeholders.
Demonstrated ability to proactively identify trends and report issues impacting claims and leaves. Build strong relationships with operations leaders to make them aware of those issues and help them solve problems.
Exhibit expertise in Total Leave digital ecosystem, keeping up to date with all new solutions.
Through knowledge of client level needs, foster continuous improvement by providing insight on how the digital capabilities work for the client.
Provides subject matter expertise in educating clients on the products serviced with in Total Leave, leave workflows/regulations.
Demonstrate understanding of applicable systems, standard operating procedures (SOP's), intake and eligibility procedures and product knowledge.
Support and mentors peers and new team members.
Performs other duties as assigned.

Job Specifications:

Proficient in Solutions and Unum product portfolio
Four-year degree or equivalent experience recommended
Strong technical claims/leave experience
Proven customer service and problem-solving skills
Knowledge and proficiency in STD and FMLA, ability to quickly upskill on ADA and PFL as needed
Resolve conflicts in an open and positive manner
Build understanding, acceptance, and commitment through the change process
Ability to take appropriate actions based on key business indicators/trends
Demonstrated influencing, collaboration, and client relationship management experience

#LI-BK1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$63,500.00-$120,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Apply Now

Refine Your Search

customer consultant jobs in tennessee

Solutions Partner Liaison

Underwriting Consultant

Claims Consultant - Veterans Disability Appeals

Category Manager, Dollar General (174158)

Enrollment Lead- Aetna Employer Portal

Benefit Consultant- Meritain

Workers' Compensation Claims Representative III (Remote)

Senior Account Executive - Remote

Alternative Health & Advocacy Solutions COE Senior Project Manager

Government Travel Consultant

Senior Claims Representative (Remote)

Concept to Delivery Consultant

Educational Consultant-TVI Required-Northeast,TN

Manager, Project Mgt (IC)

Implementation Consultant

Clinical Solutions Delivery Consultant- Remote - (Memphis, Nashville Tennessee)

Senior Consultant

Implementation Consultant/Onboarding Specialist

Tournament Official

Senior Water/Wastewater Engineer

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