Top 96 Customer insights analyst Jobs in Tennessee

Sr Data Analyst, Customer Insights
Terminix —Memphis, TN
- $94,100 - $122,300 a year
- Full-time
- Remote
- Marketing
- 5 years
- SQL
- Paid holidays
- Disability insurance
Quick Apply
9d
Senior Pricing Analyst, Contracts & RFPs
KCH Transportation —Chattanooga, TN
- Full-time
- Background check
- 6 years
- Office
- Health savings account
- Health insurance
Quick Apply
Senior Utilities Business Systems Analyst
CGI Group, Inc. —Knoxville, TN
- $79,600 - $139,300 a year
- Writing skills
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
11d
Transportation Analyst
Meyer Utility Structures, LLC —Memphis, TN
- Hybrid work
- 5 years
- Office
- Databases
Quick Apply
Senior Business Analyst, Central Programs Analytics
Amazon.com Services LLC —Nashville, TN
- $106,400 - $160,000 a year
- Full-time
- SQL
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Remote Conversational Intelligence Analyst
ACC PREMIERE —Nashville, TN
- $80,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- US work authorization
Quick Apply
5d
CXM Data Analyst
Holley Performance —Nashville, TN
- Full-time
- Computer Science
- Marketing
- Writing skills
- Paid holidays
- Disability insurance
Senior Analyst, Reporting & Analytics
Evergreen Nephrology —Nashville, TN
- $75,000 - $95,000 a year
- Remote
- Microsoft Outlook
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Actuarial Analyst (Remote)
MEM —Tennessee
- $66,400 - $99,600 a year
- Full-time
- Remote
- Finance
- Bachelor's degree
- Business Administration
- Profit sharing
- Paid jury duty
Sr. Analyst, Digital Marketing & Customer insights
Titan Brands —Nashville, TN
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
19h
AI Transformation Analyst
THE CARLSTAR GROUP LLC —Franklin, TN
- $65,978.43 - $98,967.67 a year
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Data Analyst
Alpha Omega Integration —Millington, TN
- $65,000 - $71,000 a year
- Master's degree
- Presentation skills
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
6d
MEDIA NETWORK INSIGHTS ANALYST
Dollar General —Goodlettsville, TN
- Full-time
- Marketing
- Mid-level
- SQL
13d
UAC Analyst (Jr)
Koniag Government Services —Nashville, TN
- Full-time
- Microsoft Outlook
- English
- Office
- Paid holidays
- Health insurance
7d
Client Financial Optimization – Analyst
CVS Health —Tennessee
- $43,888 - $102,081 a year
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Healthcare Analyst
Evergreen Nephrology —Nashville, TN
- $65,000 - $75,000 a year
- Remote
- Microsoft Outlook
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
3h
Operations Analyst (Mid level)
Koniag Government Services —Nashville, TN
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Paid holidays
- Health insurance
7d
Senior Business Analyst
DSV —Clarksville, TN
- $85,000 - $90,000 a year
- Full-time
- 5 years
- Writing skills
- English
13d
STATISTICAL ANALYST 3 - 08112026-79989
Safety —Nashville, TN
- $5,100 a month
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Customer service
1d
Business Operations Analyst
Barrett Distribution Centers —Memphis, TN
- $70,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Mid-level
Quick Apply

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customer insights analyst jobs near tennessee

Sr Data Analyst, Customer Insights

Terminix -
Memphis, TN

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Job Details

Full-time
$94,100 - $122,300 a year
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Performance dashboard reports
Data integrity assurance
Looker
Statistics
Data visualization software proficiency
Web-based survey tools
Data mining
Predictive modeling analysis
Text mining tools
Automation
Marketing
5 years
Dashboard creation
R
Customer satisfaction tracking
Dashboard creation support
Qualtrics
SQL
Data integrity and documentation
Marketing online analytics
Analysis skills
IVR
Sentiment analytics
Bachelor's degree
Data reporting support
Digital survey tools
Marketing ROI analysis
Data-driven problem-solving
Marketing analytics
Senior level

Full Job Description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

No OPT or sponsorship available

Overview
As a Senior Data Analyst, Customer Insights, you will serve as a key contributor to the data-driven transformation of our customer insights and Voice of the Customer (VoC) efforts. You are responsible for analyzing quantitative and qualitative customer data to identify trends that drive and improve the customer experience. By creating real-time dashboards and comprehensive ROI reports, you will enable stakeholders to make informed, strategic decisions. The role bridges the gap between technical data sets and actionable business narratives. You will collaborate across technology and marketing teams to ensure data integrity and accessibility.

Duties & Responsibilities

Analyze VoC data to identify trends, friction points, and opportunities to drive business growth.
Merge VoC data with internal revenue and transactional data sets to tie customer feedback directly to renewal, churn prevention, and expansion outcomes, execute advanced analytics (e.g., predictive modeling, quasi-experiments), and measure impact of closed-loop strategies.
Design and maintain automated dashboards to provide real-time insights to stakeholders.
Translate complex quantitative and qualitative data sets into cohesive narratives that inform both technical and non-technical audiences.
Generate comprehensive reports analyzing VoC data for leadership.
Partner with technology teams to audit and ensure the accuracy and accessibility of customer data.
Contribute to the generation and implementation of data-driven marketing strategies to achieve specific business objectives.
Lead recurring meetings to track VoC health and foster alignment.

Education

Bachelor's degree in Marketing Analytics, Data Analysis or a quantitative discipline, OR equivalent years of experience.

Experience

Minimum 5 years of experience in data analytics or digital marketing analytics required.
Deep understanding of VoC metrics (e.g., NPS, CSAT, CES)
Strong problem-solving and critical thinking skills
Proficiency in mixed-methods analysis
Excellent communication, presentation and storytelling skills
Demonstrated ability to work independently and collaboratively

Skills & Competencies

Proficiency in quantitative data analysis, statistical modeling, and driver analysis
Proficiency in qualitative data analysis, open-text mining, and sentiment analysis
Proficiency in SQL, Python or R
Experience with VoC and survey platforms (e.g., Qualtrics, Medallia)
Experience with visualization tools (e.g., Looker, Power BI, Tableau)

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Performing repetitive motions involving the wrists, hands, and fingers, such as typing, picking, and pinching, within your regular work environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively.

Incumbent will be subject to:

Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

No OPT or sponsorship available

Base Pay Range $94,100 - $122,300/ year

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

#LI-Remote

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Quick Apply

Refine Your Search

customer insights analyst jobs in tennessee

Sr Data Analyst, Customer Insights

Senior Pricing Analyst, Contracts & RFPs

Senior Utilities Business Systems Analyst

Transportation Analyst

Senior Business Analyst, Central Programs Analytics

Remote Conversational Intelligence Analyst

CXM Data Analyst

Senior Analyst, Reporting & Analytics

Actuarial Analyst (Remote)

Sr. Analyst, Digital Marketing & Customer insights

AI Transformation Analyst

Data Analyst

MEDIA NETWORK INSIGHTS ANALYST

UAC Analyst (Jr)

Client Financial Optimization – Analyst

Healthcare Analyst

Operations Analyst (Mid level)

Senior Business Analyst

STATISTICAL ANALYST 3 - 08112026-79989

Business Operations Analyst

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