Top 32 Customer support coordinator Jobs in Tennessee

Senior Intake Coordinator
Paradigm Corp —Tennessee
- $19 - $21 an hour
- Full-time
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- Health savings account
- Paid holidays
Customer Account Coordinator - $28/hr.+
Georgia-Pacific —Cleveland, TN
- $28 an hour
- Overtime
- ERP systems
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Sr. Client Services Coordinator
Ingram Content Group —La Vergne, TN
- $20.06 - $24.64 an hour
- Full-time
- Inventory management
- Research
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Customer Svc Coord
SPX —Franklin, TN
- $200,000 a year
- Microsoft Word
- 5 years
- Mid-level
- Tuition reimbursement
Quick Apply
1d
Client Coordinator
Maxim Healthcare —Knoxville, TN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
8d
Order Fulfillment Coordinator
Accelera —Nashville, TN
- $19.00 - $26.40 an hour
- Contract
- Mid-level
- 1 year
- Communication skills
Quick Apply
21h
Sr. Coord, Customer Service
Smurfit Westrock —Knoxville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
First Legal Coordinator
First Legal Network LLC —Paris, TN
- $40,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Patient Service Coordinator-PRN
University Clinical Health —Memphis, TN
- PRN
- High school diploma or GED
- Clinic
- Organizational skills
Patient Care Coordinator
FountainRx Specialty Pharmacy —Morristown, TN
- Word processing
- Computer literacy
- Mid-level
Quick Apply
Customer Service Coordinator
Contour —Smyrna, TN
- Weekends as needed
- 18 years or older
- Clean driving record
- Microsoft Excel
- Disability insurance
- Dental insurance
Quick Apply
Service Account Coordinator
Gaylor Electric —Nashville, TN
- Full-time
- Administrative experience
- High school diploma or GED
- Computer skills
Quick Apply
Customer Service Representative and Logistics Coordinator
V&F Transformer —Celina, TN
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Service Coordinator
Graceland Windows and Doors LLC —Memphis, TN
- Full-time
- Entry level
- Time management
Quick Apply
Client Relationship Coordinator
PYA P C —Brentwood, TN
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Opportunities for advancement
Quick Apply
Customer Service Coordinator
Alsco Inc —Nashville, TN
- $20 an hour
- Pass drug screening
- English
- Office
- Health savings account
- Disability insurance
Quick Apply
Customer Service Coordinator (PT)
Contour —Smyrna, TN
- Part-time
- 18 years or older
- Clean driving record
- Microsoft Excel
- 401(k)
- Paid sick time
Quick Apply
Customer Solutions Coordinator
SERVPRO of S Nashville/E Nashville, Madison, Goodlettsville —Lebanon, TN
- $42,500 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Coord, Reg Customer Serv - SE
Spire Inc —Nashville, TN
- 7 years
- Microsoft Excel
- Microsoft Outlook
Remote Transportation Care Coordinator
ACC PREMIERE —Nashville, TN
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
4d

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Senior Intake Coordinator

Paradigm Corp -
Tennessee

Apply Now

Job Details

Full-time
$19 - $21 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Paid time off
401(k) matching

Qualifications

Math
Health insurance knowledge
Healthcare privacy protection
Grammar Experience
Medical terminology

Full Job Description

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
Watch this short video for a brief introduction to Paradigm.

Paradigm is seeking a detail oriented and customer focused Senior Intake Coordinator to join our Intake Operations team. In this role, you will be responsible for receiving phone calls in a professional and timely manner while creating appropriate Durable Medical Equipment (DME) and Home Health referrals that support injured workers, payors, clients, providers, stakeholders, and internal teams. You’ll play an important role in ensuring accurate referral creation, timely communication, and consistently high quality service throughout the intake process.
The ideal candidate demonstrates a customer first mindset and a commitment to delivering the best possible outcomes by fully leveraging Paradigm’s solutions, collaborating effectively with internal and external partners, and helping create an exceptional customer experience. This position is fully remote and offers a consistent schedule of Monday through Friday, 12:00 PM – 8:30 PM EST.

Responsibilities:

Primarily responsible to receive and answer phone calls in a professional, timely manner, assisting with processing Durable Medical Equipment (DME) and Home Health (HH) referrals.
Communicate messages to internal team in an effective, efficient manner.
Maintain payer billing location information as well as adjusters and case managers' information.
Process DME and HH billing for mailing as assigned.
Create DME and Home Health referrals, create files, and maintain applicable data with appropriate document file management for all incoming faxes, invoices, clinical notes, and prescriptions.
Assist with implementing and maintaining new customers in company's proprietary software. Complete unmatched e-claim reports.
Notify appropriate internal departments regarding new referrals.
Responsible for appropriately managing incoming mail. Follow up as appropriate with co-workers, supervisor, or referral sources as needed.
Responsive to inquiries within given timeframes and within established policy. Appropriately follow up with supervisor, co-workers or residents regarding reported complaints, problems, and concerns.
Assist with special projects as assigned.
Positively support the mission, values, and vision of Paradigm through effective communication with internal and external customers, serve as positive role model, demonstrate excellent customer service, and comply with all applicable regulatory requirements and Quality Assurance initiatives, including providing a work environment free from all illegal and discriminatory behavior and harassment, including sexual harassment.
Maintain reliable and predictable attendance during scheduled work hours.

Qualifications:

Education/Training: Some college credit and/or experience in a related discipline.
Experience: At least one year of experience working with Injured Workers or Workers’ Compensation Insurance. One (1) year of related experience may be considered in lieu (e.g., DME, insurance, healthcare, physician practice, and orthotics).
Skills: Excellent communication skills, verbal and written; Proficient in reading, grammar, and mathematics. Strong computer skills (e.g., Outlook, Excel, Word, Teams, proprietary software for which training will be provided); Accuracy and efficiency required. Excellent organizational, prioritization and multi-tasking skills. Knowledgeable of medical terminology. Excellent customer service skills required.
Maintain Confidentiality of all data, including ensuring protection injured workers' rights, Protected Health Information (PHI), employee, and operations data. Knowledgeable of injured worker’s rights and ensure an atmosphere which allows for the privacy, dignity, and well-being of that injured worker.
Equipment/Machinery Used: Standard office equipment including phones, calculators, copiers, scanners, fax, laptop/PC, copiers, various computer programs, mailing equipment, etc.

Paradigm Benefits:

Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at [email protected].
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster

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Refine Your Search

customer support coordinator jobs in tennessee

Senior Intake Coordinator

Customer Account Coordinator - $28/hr.+

Sr. Client Services Coordinator

Customer Svc Coord

Client Coordinator

Order Fulfillment Coordinator

Sr. Coord, Customer Service

First Legal Coordinator

Patient Service Coordinator-PRN

Patient Care Coordinator

Customer Service Coordinator

Service Account Coordinator

Customer Service Representative and Logistics Coordinator

Service Coordinator

Client Relationship Coordinator

Customer Service Coordinator

Customer Service Coordinator (PT)

Customer Solutions Coordinator

Coord, Reg Customer Serv - SE

Remote Transportation Care Coordinator

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