Top 13 Front office specialist Jobs in Tennessee

Intake / Reception Specialist
Garza Law Firm, PLLC —Chattanooga, TN
- Full-time
- Spanish
- Microsoft Outlook
- Public speaking
Medical Front Office - Patient Service Specialist
Select Physical Therapy —Clarksville, TN
- $15 - $17 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Front Office Specialist III
The Jackson Clinic, PA —Martin, TN
- 12 hour shift
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
6d
Guest Experience Specialist
Marriott International, Inc —Nashville, TN
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
9d
Registration Specialist
Baptist Memorial Health Care —Memphis, TN
- Word processing
- Clinic experience
- Mid-level
Community Programs Support Specialist
St Lukes Community House —Nashville, TN
- Weekends as needed
- Background check
- Classroom
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Office Manager - University Cancer Specialists
University Physicians' Association —Knoxville, TN
- Full-time
- Anatomy knowledge
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Patient Care Specialist (Front Desk)
Tennessee Implant and Oral Surgery —Lebanon, TN
- From $16 an hour
- Full-time
- Dental office
- Surgery
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Medical Front Office Specialist - Dermatology
Cortina Dermatology & Aesthetics —Nashville, TN
- Extended hours
- HIPAA
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Part-Time: Professional Tutor – Academic Support Center
Southwest Tennessee Community College —Memphis, TN
- Part-time
- Doctoral degree
- Computer literacy
- Writing skills
8d
Front Desk Specialist
Holiday Inn Club Vacations —Gatlinburg, TN
- 18 years or older
- English
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
1d

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Data Entry and Operations Specialist
Prime Health Services, Inc. —Franklin, TN
Answer main phone lines and route calls. 2+ years of clerical or customer service experience—healthcare experience strongly preferred.
$19 - $20 an hour
Quick Apply
Scheduling Specialist - Tennova Heart - Turkey Creek
Tennova Medical Group - Greater Knoxville —Knoxville, TN
Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
Quick Apply

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Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Columbus, OH
Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. High School Diploma or GED.
$16 - $19 an hour
Front Office Specialist
Clarkson Eyecare —Columbus, OH
Favorable result on background check as required by state. Answer phones (both external and internal); assure prompt, courteous service at all times.
Quick Apply
6d

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Intake / Reception Specialist

Garza Law Firm, PLLC -
Chattanooga, TN

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
Case assessment
Phone communication
Legal office phone management
Intake
High school diploma or GED
Client database systems
Microsoft Teams
Typing
Legal client intake

Full Job Description

Description:

The Garza Law Firm’s Intake / Reception Specialist is an entry-level to skilled client-facing position responsible for serving as an initial point of contact for potential clients, current clients, visitors, vendors, and callers. This position combines intake screening, appointment scheduling, front desk operations, phone and communication management, administrative support, and client service. The role keeps client needs at the forefront, provides a personable and efficient relationship-first experience, and works closely with firm personnel while maintaining confidentiality, professionalism, empathy, respect, and sound judgment.

The employees in this position do not have the authority to practice law, give legal advice, or set legal strategies for clients.

Requirements:

Responsibilities

Client interaction and service: Warmly greet clients and visitors, assess their needs, direct them appropriately, offer refreshments, notify attorneys or staff as needed, and deliver a personable, efficient service experience that emphasizes the firm’s relationship-first brand.
Intake and inquiry evaluation: Serve as a primary initial contact for potential clients, obtain and review necessary information, assess whether inquiries fit firm practice areas, identify key issues, and take appropriate action based on attorney guidance and firm policies.
Phone and communication management: Manage high-volume calls on multi-line systems, screen and route calls, handle voicemails, respond to inquiries with a pleasant and professional demeanor, coordinate conference calls or virtual meetings, and make outgoing calls to prospective clients by phone, email, and text.
Appointment scheduling and follow-up: Schedule and confirm appointments for potential clients who meet firm criteria, follow up after appointments to minimize lost leads, and create appointment folders for future visits.
Attorney and team coordination: Proactively contact attorneys to review critical case details, transfer clients to attorneys for case reviews when appropriate, route calls for current clients and vendors, and collaborate with firm personnel across divisions.
Administrative and operational support: Use systems such as Filevine, Lead Docket, Outlook, Word, Teams, and other Microsoft 365 applications to look up client information, enter data, file and manage documents, support mail and supply handling, maintain a tidy lobby, and assist legal assistants or paralegals as requested.
Office coverage and procedures: Provide phone and receptionist coverage during business hours, including flexible shifts as needed; follow office opening and closing procedures; and support front desk operations for callers, walk-ins, deliveries, paperwork drop-offs, and general inquiries.
Compliance, confidentiality, and problem-solving: Uphold confidentiality and ethical standards, protect client information and case details, resolve minor operational issues such as scheduling conflicts, and collaborate on process improvements that enhance efficiency and client satisfaction.
Client respect and professional conduct: Treat all clients, callers, visitors, and co-workers with dignity, empathy, situational awareness, and curiosity over judgment.
Professional development: Participate in training as required and accommodate occasional travel or overnight stays when needed.

Work Experience

Required

1–2 years of receptionist, administrative, contact center, customer service, or related client-facing experience preferred for entry into the role.
Proficient typing skills, with the ability to type and talk with clients while accurately capturing important information; minimum typing speed of 50+ words per minute preferred for intake-heavy duties.
Proficiency with Microsoft 365 applications, including Outlook, Word, and Teams.
Experience speaking regularly by phone and corresponding through email with a professional, confident tone.
Excellent communication, multitasking, attention to detail, and problem-solving skills in a high-pressure, high-call-volume setting.
Professional appearance and conduct appropriate for a client-facing law firm environment.

Preferred

Experience in a law firm, reception role, contact center, customer service setting, or legal intake environment.
Minimum of 1–2 years of direct experience providing intake services in a legal firm, including initial client consultations, case assessment, and coordination of legal documentation.
Familiarity with case management systems such as Lead Docket and Filevine.
Basic knowledge of legal terminology.

Education, Certifications, and Qualifications

Required

High School Diploma.
Confidentiality of client information and cases.
Punctuality and demonstrated schedule adherence.
Willingness and ability to work in a high-call-volume environment for long periods during a typical work schedule.
Engaging, personable, and efficient phone communication skills.
Effective written and verbal communication appropriate for a professional work setting.
Ability to show empathy with situational awareness regardless of the nature of a call or visit.
Ability to favor curiosity over judgment when assisting clients, callers, visitors, and co-workers.

Preferred

Fluency in Spanish.
Familiarity with Microsoft 365 products beyond basic daily use.
Ability to apply team communication strategies, including awareness of Print and Kolbe A scores, to enhance interactions with co-workers.

Apply Now

Refine Your Search

front office specialist jobs in tennessee

Intake / Reception Specialist

Medical Front Office - Patient Service Specialist

Front Office Specialist III

Guest Experience Specialist

Registration Specialist

Community Programs Support Specialist

Office Manager - University Cancer Specialists

Patient Care Specialist (Front Desk)

Medical Front Office Specialist - Dermatology

Part-Time: Professional Tutor – Academic Support Center

Front Desk Specialist

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