Top 99 Head of customer experience Jobs in Tennessee

Lead Director, Head of Product Execution
CVS Health —Nashville, TN
- $100,000 - $231,540 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
8d
PSYCHIATRIC HOSPITAL CHIEF EXECUTIVE OFFICER - 80269
Mental Health —Nashville, TN
- $136,236 - $217,752 a year
- Full-time
- Background check
- Psychiatry
- Addiction Medicine
1d
Restoration Supervisor/Crew Chief
SERVPRO of TBN Holdings, Inc./N & A, LLC —Memphis, TN
- Full-time
- Management
- Mid-level
- High school diploma or GED
Quick Apply
Head of Marketing - Events
Infopro Digital Services Limited —Nashville, TN
- Hybrid work
- Senior level
- Communication skills
- Commercial
- Paid holidays
- Disability insurance
Quick Apply
Chief Steward
Marriott International, Inc —Nashville, TN
- $65,000 - $88,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Hair Stylist - Lion Head Village
Great Clips —Nashville, TN
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Managing Director, Head of Philippines
The Cigna Group —Chattanooga, TN
- $203,600 - $339,300 a year
- Online Application
- Remote
- Fair chance
- Senior level
- Leadership
- Paid holidays
- Health insurance
Head of People
Whisper Aero —Nashville, TN
- Office
- US work authorization
- Senior level
- Health savings account
- Relocation assistance
Quick Apply
Chief of Staff to the SVP - Healthcare Analytics
CVS Health —Tennessee
- $131,500 - $303,195 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
Chief Information Officer (CIO)
Radiation Billing Solutions Inc —Joelton, TN
- Full-time
- Remote
- Computer science
- Computer Science
- Research
Quick Apply
Chief Information Officer
Centrus Energy Corp. —Oak Ridge, TN
- $250,000 - $300,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Free parking
- Paid parental leave
Head of Engineering
OMNIA Partners —Franklin, TN
- Full-time
- Product management
- US work authorization
- Senior level
Quick Apply
Head of Supply Chain, North America
Opella Healthcare Group —Chattanooga, TN
- $189,000 - $252,000 a year
- Full-time
- Hybrid work
- Customer service
- 11+ years
- Master's degree
Head of Product
Talkshoplive —Nashville, TN
- Full-time
- Remote
- Supervising experience
- Senior level
- Leadership
Quick Apply
Chief Information Officer
Memphis Shelby County Schools —Memphis, TN
- $140,000.00 - $201,370.63 a year
- Full-time
- School experience
- Computer Science
- Inventory management
14h
Chief of Staff, Data Center Facilities (Nashville, TN)
Oracle —Nashville, TN
- Full-time
- Engineering
- 8 years
- Analysis skills
Chief Executive Officer Saint Francis - Bartlett
Other Executive —Bartlett, TN
- Full-time
- Hospital
- Critical & Intensive Care
- Senior level
- Relocation assistance
Division Chief Financial Officer- Acute Care
Health Support Center —Brentwood, TN
- Full-time
- CPA
- HIPAA
- 11+ years
- Disability insurance
- Health insurance
Quick Apply
Head of Product
RouteGenie —Nashville, TN
- Full-time
- System design
- Product management
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Chief Executive Officer
Mid-South Transportation Management, Inc. —Memphis, TN
- Full-time
- Office
- Master's degree
- Bachelor's degree

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head of customer experience jobs near tennessee

Lead Director, Head of Product Execution

CVS Health -
Nashville, TN

Apply Now

Job Details

Full-time
$100,000 - $231,540 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Team development
Leading team collaboration initiatives
Sales leadership
Cross-functional team management
Project stakeholder communication
Analytics
Stakeholder management

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
As part of the Commercial Product and Experience organization, the Lead Director, Head of Product Execution role is responsible for leading the Product Execution function across national accounts and regional teams, ensuring product strategy is translated into field-ready execution, market-facing storytelling, and measurable adoption performance.

This role sets the direction, priorities, and operating model for the team (approximately 6 direct reports), ensuring consistent support for field sales, product education, client and broker presentations, and execution against territory product adoption goals.

Partnering closely with sales leadership and product owners, this leader is accountable for building a high-performing function that connects product strategy to market performance.

The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location. East or Central preferred.

Key Responsibilities

Lead the overall Product Execution function, including team direction, role clarity, prioritization, and performance management
Define and drive a consistent approach to how product strategy is activated across national accounts and regional teams
Partner with sales leadership and product owners to align priorities, territory needs, and field execution objectives
Establish expectations for product education, field updates, client and broker presentations, and product storytelling across the team
Ensure the team is effectively supporting product adoption, territory performance, and field readiness goals
Drive consistency in how product updates, presentations, and adoption priorities are communicated and executed across territories
Monitor territory-level product performance, adoption signals, and execution effectiveness to inform priorities and team focus
Build operating rhythms, measures, and decision frameworks that strengthen execution discipline across the function
Support leadership visibility into team performance, market opportunities, and territory-level product execution needs

Qualifications

10+ years of experience in field sales leadership, product strategy, product execution, sales enablement, market-facing product roles, or related leadership roles
Strong experience in payor-focused products, healthcare solutions, or closely related market segments
Demonstrated success leading customer- or field-facing teams in highly matrixed environments
Experience partnering closely with sales leadership and product owners to translate strategy into market execution
Strong strategic thinking and organizational leadership skills
Strong executive communication and stakeholder influence skills
Ability to lead through others, create team clarity, and drive consistent execution across distributed coverage models
Strong analytical and operational judgment, with the ability to connect execution activity to market performance

Success Profile

The strongest candidates for this role will bring:

A strong functional leadership mindset
Clear judgment about how to translate product strategy into field execution at scale
The ability to build team consistency without losing responsiveness to market needs
Strong partnership instincts with both sales and product leaders
Executive presence and the ability to align multiple stakeholders around shared priorities
A disciplined approach to performance, operating rhythm, and accountability

What “Great” Looks Like:

The Product Execution function operates with clear priorities, role clarity, and strong execution discipline
Sales teams have stronger product understanding and more consistent support across territories
Client, broker, and prospect presentations are sharper, more consistent, and better aligned to product strategy
Territory product adoption goals are clearer, better measured, and more effectively supported by the team
Leadership experience that functions as a reliable bridge between product strategy and market performance

Education

Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

head of customer experience jobs in tennessee

Lead Director, Head of Product Execution

PSYCHIATRIC HOSPITAL CHIEF EXECUTIVE OFFICER - 80269

Restoration Supervisor/Crew Chief

Head of Marketing - Events

Chief Steward

Hair Stylist - Lion Head Village

Managing Director, Head of Philippines

Head of People

Chief of Staff to the SVP - Healthcare Analytics

Chief Information Officer (CIO)

Chief Information Officer

Head of Engineering

Head of Supply Chain, North America

Head of Product

Chief Information Officer

Chief of Staff, Data Center Facilities (Nashville, TN)

Chief Executive Officer Saint Francis - Bartlett

Division Chief Financial Officer- Acute Care

Head of Product

Chief Executive Officer

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