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help desk jobs near tennessee

Peoplesoft Utility consultant

Vaco LLC -
Nashville, TN

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Job Details

$45 - $90 an hour
3 days ago

Qualifications

Customer communication

Full Job Description

PeopleSoft Utility Consultant

Location: Remote

Type: Contract

Duration: 12+ Months (Likely Extension)

Compensation: $80/hour

About the Opportunity

We're growing our ERP support team and looking for a PeopleSoft ERP Support Analyst to help support a large-scale PeopleSoft Financials environment. This role will focus on production support, troubleshooting, ticket resolution, and assisting users with day-to-day system and workflow issues.

This is an excellent opportunity for someone with PeopleSoft experience or a strong application support background who enjoys solving problems, working directly with users, and supporting enterprise systems.

Responsibilities

Provide day-to-day production support for PeopleSoft Financials (FSCM)
Troubleshoot application, workflow, and transaction issues
Investigate, prioritize, and resolve support tickets
Assist end users with system questions and business process issues
Escalate complex technical and functional issues as needed
Support user access requests and routine system maintenance activities
Participate in testing for system updates and enhancements
Document recurring issues, resolutions, and support procedures
Deliver excellent customer service while managing multiple priorities

Qualifications

Experience supporting PeopleSoft, ERP systems, or enterprise applications
Production support, application support, help desk, or ticketing experience
Strong troubleshooting and problem-solving skills
Experience working directly with end users and business stakeholders
Excellent communication and customer service skills
Ability to manage competing priorities in a fast-paced environment
Experience supporting financial, procurement, accounting, or inventory-related processes is a plus
Public sector or government experience is a plus

Preferred Experience

Experience with one or more of the following is a plus:

PeopleSoft Financials (FSCM)
General Ledger (GL)
Accounts Payable (AP)
Accounts Receivable (AR)
Purchasing
Inventory Management
Asset Management
Contracts
Billing
Commitment Control
Projects & Grants
Travel & Expense
Cash Management

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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PeopleSoft Utility Consultant

About the Opportunity

Responsibilities

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Preferred Experience

EEO Notice

Representation Notice

Privacy Notice

Pay Transparency Notice

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