Top 5 learning and development analyst Jobs in tennessee

CRM Analyst - Digital Learning - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- SQL
- US work authorization
Analyst Learning and Development
Orgill Inc —Collierville, TN
- Sales
- Computer literacy
- Bachelor of Science
Quick Apply
6d
Training Data Analyst
Software Technology Inc —Nashville, TN
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Administrative experience
- Flexible schedule
Quick Apply
CRM Analyst - Digital Learning - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- SQL
- US work authorization
Analyst L&OD
GEODIS Logistics LLC —Brentwood, TN
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid parental leave
- Dental insurance
Quick Apply

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CRM Analyst - Digital Learning - UTK
University of Tennessee Health Science Center —Knoxville, TN
Audit field usage, prompt values, and data retention schedules; implement corrective actions for data anomalies. Bachelor’s degree in related field.
$80,000 - $90,000 a year
Analyst Learning and Development
Orgill Inc —Collierville, TN
Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical learners.
Quick Apply
6d

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Analyst, Learning & Development
Chipotle —Columbus, OH
Bachelor’s Degree in Human Resources or related field is preferred but not required. 1-2 years of experience in Learning & Development, HR, training…
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Associate - Product Analyst - Machine Learning & Intelligent Operations
JPMorganChase —Columbus, OH
Coordinate activities of agile product-aligned team that includes research, design, data scientists, machine learning engineers, and data analytics partners.
3d

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CRM Analyst - Digital Learning - UTK

University of Tennessee Health Science Center -
Knoxville, TN

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Job Details

Full-time
$80,000 - $90,000 a year

Qualifications

Performance dashboard reports
Data integrity assurance
SFTP
Data model design
Dashboard development
Systems integration
Data compliance
Data visualization software proficiency
Data Integration (Data management)
Data analysis reporting
Overseeing educational regulatory compliance
Data modeling projects
Data validation techniques
Data Retention (Data management)
Academic institution experience
Business intelligence report generation
Dashboard creation support
Student information system
Query response time improvement
Git
Family Educational Rights and Privacy Act (FERPA)
Mid-level
Scalable systems
Incident Escalation
Schema design
Email marketing segmentation
SQL
GDPR compliance expertise
Customer segmentation
Business intelligence tools

Full Job Description

The CRM Analyst designs, builds, and maintains data for automated, student-focused communications in Technosolutions Slate as well as provides back up administration support for the platform. This role owns the flow, quality, and application of student data that powers every communication touchpoint. The incumbent designs and optimizes source formats and automated imports/exports, builds highly targeted populations with configurable joins, helps governs preference and consent data, and assists with maintaining the overall underlying online student data model built in Slate. Position supports data quality efforts including basic query / reporting functions and serves as a secondary administrator for the overall platform.

Data Quality, Integration & Automation

Configure campaign data logic with population scopes, entry/exit rules, and delivery windows; test data in Preview and run retroactive refreshes when populations are activated.
Configure and perform population refreshes and retroactive joins so automations feed real-time or near-real-time campaigns.
Design scalable data models by creating tables, custom fields, and attribute groups that support large student datasets in compliance with FERPA and CAN-SPAM.
Design and maintain source formats that automate file imports via Slate SFTP; map fields, enforce de-duplication rules, and create/update records at scale
Ensure incoming data is accurate, consistent, matchable, and secure. This would include consolidating records, assisting Enrollment Counselors (ECs) with marking records as spam, and maintaining our domain spam list.

Query Development

Write, optimize, and document Slate Query Tool scripts (Configurable Joins, sub-queries, calculated exports) for audience segmentation, suppression, and data enrichment.
Build and package queries as recipient lists for Deliver campaigns, rules for automations, or exports for external systems.
Optimize query performance; document logic and version in Git or Slate History.
Configure texting credit consumption rules and opt-in syncing to maintain compliance.

QA, Troubleshooting, and Governance

Serving as a secondary go-to resource for CRM Administrator when issues arise in Slate—whether something is unclear, not functioning as expected, or blocking their work—and escalating issues when needed.
Perform pre-flight data checks and validate merge fields and query logic before campaign activation.
Monitor campaign data logs, delivery statistics, and error reports that might indicate data failure; diagnose rule conflicts or population scope issues and escalate as needed.
Audit field usage, prompt values, and data retention schedules; implement corrective actions for data anomalies.
Govern unsubscribe logic, publication lists, and self-service preference centers; ensure FERPA, CAN-SPAM, GDPR, and institutional policy compliance.

Analytics, Dashboards & Collaboration

Build and maintain existing visual data Dashboards and exports to surface actionable insights for Enrollment Coaches, Communications, and Academic partners.
Present KPI trends (engagement, funnel velocity, data-quality scores) and recommend optimizations rooted in evidence.
Handling ad hoc, non-recurring data requests in Slate, as well as updating existing queries and reports as new rounds and terms are introduced.

Required Qualifications and Education

Associate's degree in a related field or equivalent related experience.
2 + yrs hands on Slate experience including use of configurable joins, rules, populations, and queries/reports

Strong candidates will have:

Knowledge of Slate modules, especially Deliver, Populations, Rules & Automation, and Queries
Skill in writing advanced SQL within the Query Tool (Configurable Joins, calculated fields, window functions) for segmentation and data hygiene.
Ability to architect populations, rules, and delivery windows to support large-scale drip campaigns.
Knowledge of Slate SMS setup, opt-in compliance, and credit management.
Strong understanding of data privacy laws (FERPA, GDPR) and opt-in/consent frameworks.
Analytical mindset; able to translate raw data into dashboards, narrative insights, and actionable recommendations.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications and Education

Bachelor’s degree in related field
Higher Education Experience
Slate certifications

Preferred Knowledge, Skills, & Abilities

Slate Certified, Professional and Fundamentals
Knowledge of higher education communication cycles and student lifecycle marketing best practices.
Skill with BI tools (Tableau, Power BI) or Python for advanced analytics.
Skill in Liquid markup to help validate customized data in dynamic campaigns.

Work Location

Knoxville, TN. This position does have the potential for a hybrid working capacity

Compensation and Benefits

UT market range: MR 12
Target Salary Range: $80,000- $90,000

Application Instructions

To express interest, please apply with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted

Resume
- Cover Letter
- List of 3 Professional References

Screening of applicants will begin immediately and continue until the position has been filled. DL_UT

About The College/Department/Division

Digital Learning at UT, is a unit charged with advancing UT’s commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving. Join our dynamic and inclusive Digital Learning team where we take pride in teamwork, excellence, and a shared commitment to shaping the future through education and innovation.

Additional Information on all postings provided by

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learning and development analyst jobs in tennessee

CRM Analyst - Digital Learning - UTK

Analyst Learning and Development

Training Data Analyst

CRM Analyst - Digital Learning - UTK

Analyst L&OD

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