Top 2 Remote appointment scheduler Jobs in Tennessee

Customer Service Scheduler
TeleMed2U —Knoxville, TN
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
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Customer Service Scheduler
TeleMed2U —Knoxville, TN
Responsibilities will include answering phone calls, scheduling appointments, interacting with customers and ensuring information is up to date on Google drive…
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Physician Office Scheduler - Part-Time
Parallon —Nashville, TN
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system…
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Customer Service Scheduler

TeleMed2U -
Knoxville, TN

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Job Details

Qualifications

Google Workspace
Google Sheets
Google Docs
Google Drive
Medical office management
HIPAA
High school diploma or GED
Video conferencing software
Collaborative technology platforms
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

About TeleMed2U

At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all.

About the Role

This role provides support to our operations team and other members of the management team, ensuring they have all the information and resources they need to perform their best. Responsibilities will include answering phone calls, scheduling appointments, interacting with customers and ensuring information is up to date on Google drive and electronic health record (EHR).

What you'll do

Schedule appointments and send out links for scheduling as assigned
Attend meetings and take accurate minutes as directed
Contribute to company reports as well as data entry for various programs
Interfacing with outside organizations to obtain needed information for scheduling
Maintain an organized filing system- electronic
Uploading and organizing documents in electronic health records
Organizing appointment follow ups via One Drive
Interaction with clients to support company initiatives
Communicating with customers via EHR, phone or email
Sending appointment reminders
Ensure labs results are posted prior to appointment
Reschedule no-shows as needed
Assists VP of Clinical Operations with projects as assigned
Communication with various members of the law enforcement community in support of company initiatives
Create and manage appropriate spreadsheets with precision in Google Drive or One Drive
Responds to emails in a timely manner
Answer incoming calls for company
Assists customers as needed

Qualifications

Required

Education & Experience

Previous experience as an Administrative Assistant/Office manager/scheduler or in a similar position in clinical setting
Familiarity with communication platforms such as Zoom and Google Meets
Excellent computer skills and knowledge of Google Suite and Microsoft products ie email, docs, sheets
Highly organized with excellent time management skills and the ability to prioritize projects
Familiar with HIPAA standards
Must have access to high speed internet
Excellent written and verbal communication skills and a friendly demeanor.

Preferred

High school diploma/GED required, Associate's degree or administrative training is preferred

TeleMed2U is an equal opportunity employer and is committed to providing a workplace that is inclusive and free of discrimination. As an EEO employer, TeleMed2U does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable law or regulation. We strive to create a diverse and welcoming environment for all employees, where each person is recognized and valued for their unique contributions. All employment decisions are based on merit, business needs, and individual qualifications.

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Customer Service Scheduler

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