Top 42 Reservation center associate Jobs in Tennessee

Group Reservations Coordinator
Omni Hotels & Resorts —Nashville, TN
- Weekends as needed
- Inventory control
- Hotel
- Typing
Quick Apply
Reservations Sales Representative
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
Guest Service Representative
Courtyard by Marriott Murfreesboro —Murfreesboro, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Administrative Associate: Department of Ecology and Evolutionary Biology - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $39,000 - $43,000 a year
- Full-time
- Mid-level
- Office
- 3 years
8d
Guest Service Representative
TRU by Hilton Shallowford —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Pembroke Concierge
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
Guest Service Representative
Home2Suites by Hilton Franklin Cool Springs —Franklin, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
Fairfield Inn and Suites Nashville Gulch —Nashville, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Reservations Sales Representative
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
Guest Service Representative (AM & PM)
Holiday Inn Express Downtown MLK —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
Holiday Inn Express Tullahoma —Tullahoma, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Pembroke Concierge
Peabody Hotel Group —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
Guest Services Associate
SCARRITT- BENNETT CENTER —Nashville, TN
- Extended hours
- Background check
- Sales
- Computer literacy
Quick Apply
RESERV GROUP COORDINATOR
Peabody Hotel Group —Memphis, TN
- Basic math
- English
- Hotel
10d
Seasonal Lobby Ambassador
Marriott International, Inc —Nashville, TN
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- 1 year
10d
Guest Service Representative
Hampton Inn Cleveland —Cleveland, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Senior Coordinator, Operations & Events
Vanderbilt University —Nashville, TN
- Weekends as needed
- Master's degree
- University
- Bachelor's degree
- Flexible schedule
RESERV GROUP COORDINATOR
Peabody Hotels & Resorts —Memphis, TN
- Basic math
- English
- Hotel
10d
Front Desk Receptionist - Guest Services Associate
European Wax Center Chattanooga —Chattanooga, TN
- From $14.25 an hour
- Part-time
- English
- In-person
- Entry level
- Health savings account
- Paid holidays
Quick Apply
10d
Front Desk Associate--Evenings/Overnights
MONTGOMERY BELL STATE PARK —White Bluff, TN
- $14.46 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Front desk
- Free parking
- Employee assistance program
Quick Apply
6d

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reservation center associate jobs near tennessee

Group Reservations Coordinator

Omni Hotels & Resorts -
Nashville, TN

Quick Apply

Job Details

Full-time

Qualifications

Accounts receivable
Correspondence management
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Inventory control
Serving clients
Account maintenance
Phone communication
Spreadsheets
Copy machines
Filing
Hotel room assignment management
Task prioritization
Fax machines
Mail management
Property management systems (PMS)
Mail processing
Typing
Productivity software
Phone call management
Kronos
Faxing
OPERA
Hotel guest account management
Process management
Standard operating procedures (SOPs)
Entry level

Full Job Description

Omni Nashville Hotel
The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

DEPARTMENT: Sales & Marketing | Reservations
JOB TITLE: Group Rooms Coordinator
REPORTS TO: Reservations Manager

JOB PURPOSE: Meticulously manage and oversee the Group Reservation process.
Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing and computer work.

ESSENTIAL JOB FUNCTIONS:

Maintain positive guest relations at all times
Able to perform job functions with attention to detail, speed and accuracy
Able to prioritize and organize work
Make / Change / Cancel reservations.
Liaise with Sales Team and Convention Services in coordinating group bookings
Handle mail / correspondence.
Process confirmations as needed.
Enter/maintain Group blocks in the PMS system.
Input group blocks in Epitome within 24 hours of receipt following the LSOP on building group blocks.
Maintenance of group blocks to release room types not required as rooms pickup.
Upkeep and maintenance of complete detailed group files for every documentation regarding the group from the contract to the group resume.
Verification of the VIP, ETA, billing, arrival and departure dates, room types based upon group resumes prior to the weekly revenue meeting.
Ensure that group blocks, group lists, group billing and cutoff dates are maintained.
Process Rooming Lists accurately and in a timely manner.
Check rooming list for accuracy.
Pre-block all group needs for suites or connecting rooms.
Ensure all group billing, routing, master accounts, A/R accounts are set in compliance with Omni SOP’s.
Follow all Omni Credit Policies.
Control suite inventory and specialty rooms according to suite request policy.
Monitor group pickup and advise DORM if group should be re-forecasted.
Report to the DORM any changes in group pickup that would affect selling strategies.
Adhere to the selling strategies set by the DORM.
Check Daily arrivals to ensure accurate reservations.
Attend Pre-Convention Meetings, Resume Meetings, Group Pick up Meetings and Reservations Departmental meetings.

QUALIFICATIONS:

Strong keyboard skills.
Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel.
Ability to learn and master multiple software systems.
Strong working knowledge of Microsoft Excel.
Must be organized with the ability to handle multiple tasks.
Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.
Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS:

Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
Stand, walk or sit for an extended period or for an entire work shift.
Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT:
Desktop computer (Opera, Delphi, Synergy, Microsoft Office, Kronos, Birchstreet), printer, telephone, copier, fax machine and scanner.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

reservation center associate jobs in tennessee

Group Reservations Coordinator

Reservations Sales Representative

Guest Service Representative

Administrative Associate: Department of Ecology and Evolutionary Biology - UTK

Guest Service Representative

Pembroke Concierge

Guest Service Representative

Guest Service Representative

Reservations Sales Representative

Guest Service Representative (AM & PM)

Guest Service Representative

Pembroke Concierge

Guest Services Associate

RESERV GROUP COORDINATOR

Seasonal Lobby Ambassador

Guest Service Representative

Senior Coordinator, Operations & Events

RESERV GROUP COORDINATOR

Front Desk Receptionist - Guest Services Associate

Front Desk Associate--Evenings/Overnights

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