Top 905 Telephone representative Jobs in Tennessee

Escrow Specialist
Tennessee Housing Development Agency —Nashville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Claims Adjuster
HomeFirst Agency —Maryville, TN
- $21.69 - $27.11 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid parental leave
- Dental insurance
Quick Apply
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Tennessee
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
3d
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —Tennessee
- $17.31 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
5d
Customer Service Rep – Healthcare (Remote)
Concentrix —Tennessee
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
(Remote) Hospital Billing Representative
Harris Computer Systems —Tennessee
- $18 - $28 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
14d
Customer Service / Tech Support Rep – Media (Remote)
Concentrix —Tennessee
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- 3 years
- Paid training
- Paid holidays
3d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Tennessee
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Tennessee
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Account Follow-Up Representative I
Harris Computer Systems —Tennessee
- $18 - $26 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- Research
- Health insurance
- Dental insurance
18h
Healthcare Customer Service Representative (TN)
Healthcare Business Services Inc. —Nashville, TN
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
5d
Medical Call Center Representative
TeamHealth —Knoxville, TN
- Part-time
- Remote
- Medical office experience
- 1 year
- Medical terminology
1d
Claims Specialist II - Veterans Disability Appeals
Allsup Employment Services —Nashville, TN
- $17 - $21 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Inside Sales Rep – Financial (Remote)
Concentrix —Tennessee
- $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Patient Access Center Representative
Houston Methodist —Tennessee
- Full-time
- Hospital
- Word processing
- Writing skills
10d
Collection Representative (TN)
Alliance Collection Agencies Inc. —Knoxville, TN
- $17 - $20 an hour
- Full-time
- Remote
- Basic math
- High school diploma or GED
- Criminal background check
- Paid training
- Disability insurance
3d
Collections Agent/Customer Service Representative
Northstar Location Services —Tennessee
- $16 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Basic math
- Residential
- Paid training
- Health savings account
Quick Apply
13d
Analyst, Inside Sales - Inside Sales Representative, Animal Health
Cardinal Health —Tennessee
- $17.50 an hour
- Monday to Friday
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
7d
Licensed Health Insurance Rep (Remote)
Concentrix —Tennessee
- $19 - $23 an hour
- Urgently hiring
- Remote
- Spanish
- Mid-level
- Residential
- Paid training
- Paid holidays
Telephone Sales Rep - Outbound
FLS Connect —Chattanooga, TN
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account

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Escrow Specialist

Tennessee Housing Development Agency -
Nashville, TN

Apply Now

Job Details

Full-time

Qualifications

Escrow
Computer operation
Confidential information handling
Microsoft Excel
Microsoft Outlook
Phone communication
Computer literacy
Employee relationship building
High school diploma or GED
Telecommunications headsets
Stakeholder relationship building
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

This position requires you to live within a 200-mile radius of our Nashville, TN office.
This position is in-office fulltime.

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY: Coordinates, analyzes and administers functions relating to escrow account administration. This work requires direct contact with the public, the exercise of good judgment and the application of Tennessee Housing Development Agency (“THDA”) policies and procedures as they relate to the payment of hazard insurance, real property taxes and mortgage insurance premiums.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Completes escrow activity to result in the timely and accurate payment of escrow items.
Completes the verification and approval of amounts due in order to maintain current payment status on escrowed items.
Provides primary phone support through the Loan Servicing call center including incoming and outgoing follow up communications.
Assists customers with changes in escrow items, insurance policies and other loan servicing data.
Provides assistance with new loan on-boarding and verification of new loan data.
Provides assistance with tax service payment and exception files.
Assists customers with insurance loss procedures, adjustor reports and draws for the restoration of insurance losses.
Maintains and files electronic information to customer accounts with proper noting and documentation.
Provides assistance with insurance changes and mortgage insurance deletion.
Makes outgoing calls to customers attempting to assess reasons for default and makes satisfactory arrangements to bring accounts back into a current standing.
Assists with error resolution and customer complaint tracking.
Provides back up for other Loan Servicing functions.

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

High school diploma or GED.
Mortgage loan escrow experience.
Telephone customer service experience.
Successful completion of Mortgage Bankers Association, “Basics of Mortgage Servicing” course preferred.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies:

Excellent customer service skills.
Excellent telephone etiquette.
Excellent verbal and written communication skills.
Ability to accurately enter data into electronic systems.
Strong interpersonal skills.
Builds and maintains positive relationships with internal and external constituents.
Ability to work effectively as part of a team.
Ability to plan and organize a large workload.
Maintains high level of confidentiality.
Strong organizational and time management skills; uses time effectively; consistently meets deadlines.
Documents regularly, thoroughly, accurately, and completely with a high level of detail.
Ability to read, follow and interpret instructions, regulations and policies.
Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands:

The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

The ability to use a phone headset for long periods of time.
While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

PI285909342

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Refine Your Search

telephone representative jobs in tennessee

Escrow Specialist

Claims Adjuster

Call Center Representative – Medicaid Member Support

Customer Service / Tech Support Rep – Tech Products (Remote)

Customer Service Rep – Healthcare (Remote)

(Remote) Hospital Billing Representative

Customer Service / Tech Support Rep – Media (Remote)

Customer Service Rep – Healthcare (UMA Grads, Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Account Follow-Up Representative I

Healthcare Customer Service Representative (TN)

Medical Call Center Representative

Claims Specialist II - Veterans Disability Appeals

Inside Sales Rep – Financial (Remote)

Patient Access Center Representative

Collection Representative (TN)

Collections Agent/Customer Service Representative

Analyst, Inside Sales - Inside Sales Representative, Animal Health

Licensed Health Insurance Rep (Remote)

Telephone Sales Rep - Outbound

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