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RN Telephone Triage (Work from Home)

TeamHealth -
Knoxville, TN

Apply Now

Job Details

Full-time

Benefits

Paid training
Paid time off
Work from home
Opportunities for advancement
Referral program

Qualifications

Computer operation
HIPAA compliance
RN License
HIPAA
Typing
Clinical confidentiality policies
Nurse Licensure Compact (NLC)

Full Job Description

31-Jul-2026

RN Telephone Triage (Work from Home)

Knoxville, TN

External Job Description and Responsibilities

Are you looking for an exciting way to utilize your nursing skills and expertise to deliver quality nursing care in a remote setting? AccessNurse, where technology meets compassionate care, is looking for professional nurses & offering flexibility, balance and a modern work environment.

Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +)

** Hiring for evenings and weekends (*weekends and holidays are required) Incentives for Bilingual Spanish Telephone Triage RNs!

AccessNurse-TeamHealth is the premier medical call center, delivering 24/7 telephone nurse triage, answering services and health information services to hospitals, physician offices, and insurance plans across the country. We serve more than 20,000 clinicians and practices along with healthcare systems, health plans, and federally qualified health centers across the country. From day one, you’ll work from home using advanced evidence-based clinical decision tools to help patients get the right level of care at the right time.

Why Nurses Love This Role:

100% remote- work from home
No bedside lifting or hospital burn out
The variety of scheduling options
Competitive Pay + excellent benefits
Supportive, collaborative team culture
Paid training & equipment is provided
Opportunities for bilingual pay incentive

As a Telephone Triage RN, you’ll use clinical expertise and technology to guide patients across the lifespan & determine the best way to address their medical issues and concerns over the phone:

You will:

Assess symptoms using physician-developed clinical algorithms
Deliver & document health education to assist patients in managing their symptoms when indicated
Assist in getting patients to the appropriate level of care (e.g. home care, an office visit, emergency room)
Consult with physicians as needed

Requirements

Qualifications / Experience

Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
2+ years of RN experience
Proficiency using computers and type a minimum of 25 wpm
Excellent listening and comprehension skills to determine key information by patient

Remote Workstation / HIPAA Requirements

Must have a high-speed internet connection
Workstation must be in a room where door can be locked
Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset
Ability to handle confidential information; HIPAA compliance is mandatory

Remote Training Schedule
Format: Virtual (Zoom)
Duration: 3 weeks
Attendance: 100% attendance required

Week 1: September 14th – September 18th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study
Week 2: September 21st – September 25th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study
Week 3: September 28th – October 2nd M-F Shift days/times with a preceptor will be discussed with education manager.

Job Benefits

Offerings

Full-time opportunities available (26 hours+) 26 – 31 hours/week is eligible for 65% of PTO
Additional pay incentives/shift differentials
Hiring for afternoons, evenings, and weekends
Remote work schedule
Computer equipment provided
Paid training provided
Benefits package (full time employees)
Career growth opportunities
$500 Employee Referral Bonus with no cap

Location

Remote

Working Level

Full-Time

Apply Now

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Remote Hospice Triage RN PT Weekend Only 7:30a-6p CST

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