Top 108 Guest service agent Jobs in Terra Mar Fl

Front Desk Agent
Marriott International, Inc —Fort Lauderdale, FL
- $16.50 an hour
- Full-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
Hilton Boca Raton Suites —Boca Raton, FL
- $17.75 an hour
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
14d
Overnight Guest Service Agent
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- $14 an hour
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Front Desk Agent
KW Property Management LLC —Pompano Beach, FL
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Guest Service Agent - Part Time
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- $14 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Front Desk Agent
Renaissance Boca Raton —Boca Raton, FL
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- Full-time
- Hotel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Guest Service Agent
AC Hotel Miami Aventura —Miami, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- Weekends as needed
- Inventory management
- High school diploma or GED
- Front desk
Front Desk Agent
Doubletree Deerfield —Deerfield Beach, FL
- Full-time
- Hotel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Opal Grand Resort —Delray Beach, FL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Criminal background check
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent (part-time & full-time) - The Wyndham Deerfield Beach Resort
Wyndham Deerfield Beach Resort —Deerfield Beach, FL
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Entry level
Quick Apply
Front Desk Agent
Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port —Fort Lauderdale, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
Central Reservations Agent - CORP (Hybrid)
Montage International —Fort Lauderdale, FL
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
Front Desk Supv
Westin Fort Lauderdale —Fort Lauderdale, FL
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
WESTON TOWNEPLACE SUITES —Weston, FL
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk
Associa —Fort Lauderdale, FL
- Full-time
- Spanish
- Basic math
- English
Reservations Specialist
GO RENTALS —Fort Lauderdale, FL
- $20 an hour
- Weekends as needed
- English
- Research
- Mid-level
- Travel reimbursement
- AD&D insurance
Quick Apply
Guest Service Agent/Front Desk Agent
Motel 6 —Dania, FL
- $14.50 - $15.00 an hour
- 8 hour shift
- Sales
- Customer service
- Windows
- Health insurance
- Dental insurance
Quick Apply
9d

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guest service agent jobs near terra mar fl

Front Desk Agent

Marriott International, Inc -
Fort Lauderdale, FL

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Job Details

Full-time
$16.50 an hour

Qualifications

Access control systems
Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Email customer support
Financial transaction processing
Phone communication
Writing skills
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Financial issue resolution
Mail management
Accounting
Hotel emergency procedures
Security
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Cross-functional collaboration
Communication skills
Entry level
Office phone management
Time management
Office record organization
Customer data entry

Full Job Description

Additional Information
Job Number26067954
Job CategoryRooms & Guest Services Operations
Location400 Corporate Dr, Fort Lauderdale, Florida, United States, 33334
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Expiration Date: 07/19/2026

Additional Information: This hotel is owned and operated by an independent franchisee, TPG Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

-Welcome guests, clients, or customers in a friendly and professional manner. -Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.

Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

-High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. -Ability to remain calm and professional under pressure.

-Proficiency in operating a computer, calculator, phone and other office equipment. -Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

$16.50

This company is an equal opportunity employer.

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