Job Title
Admissions Processing Specialist
Agency
Texas A&M University - Texarkana
Department
Enrollment Services
Proposed Minimum Salary
Commensurate
Job Location
Texarkana, Texas
Job Type
Staff
Job Description
The Admissions Processing Specialist will be responsible for the administration of duties pertaining to the enrollment of students including, but not limited to, uploading applications and test score data to Banner, auditing admissions applications, uploading and approving bacterial meningitis records, moving applications to a different term, processing transcripts, and completing audits that are specific to the admissions application.
The Admissions Processing Specialist will be required to know, understand, and convey policies regarding institutional admissions standards, institutional, system, and state registration policies, and federal, state, and institutional financial aid programs to students in accordance with institutional, federal, and state rules and regulations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
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Review and evaluate credentials on students' transcripts to determine acceptance based on established policies and criteria.
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Assist with storage of student files on Laserfiche. Coordinates and maintains department filing to include scanning all incoming documents for student's files.
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Provide excellent customer service while responding to direct requests from individual applicants and current students, parents, and counselors through phone, email, and assisting visitors to the office with questions that relate to admissions, transcripts, and transfer credits.
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Review and evaluate supplemental application information to determine acceptance based on established policies and criteria.
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Update admissions applications when requested, such as processing requests for term changes, major changes, etc.
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Assist in determining residency of students based on admissions applications.
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Process and maintain paperwork associated with the Safety and Security Questions listed on the application.
- Assist with the process of uploading applications and test scores into Banner and ensuring that auto-admit is working correctly.
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Maintain that Ensures all admissions files and records are in compliance with the System records retention policy. Submits required records retention and destruction documentation to University Records Retention Officer.
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Assists with letter generation for applicants. Construct and edit emails/texts within our CRM, Element 451 using pre-built templates and HTML
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Assist with and testing student information system upgrades.
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Administers the DigiScript platform to ensure timely processing of required admissions documents.
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Integrates DigiScript with Banner and the CRM, coordinating with IT to maintain accurate data loads and audit trails.
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Reviews and resolves data issues, including mismatches and duplicates, and implements preventative validations.
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Ability to work with confidential materials and ensures that the institution is in compliance Ensures compliance with the Family Educational Rights & Privacy Act of 1974 (FERPA).
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Serves on committees as appropriate/ and as appointed by supervisor
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This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
KNOWLEDGE, SKILLS & ABILITIES:
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Minimum Qualifications
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Bachelor's degree in applicable field or equivalent combination of education and experience.
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Two years of related experience.
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Knowledge of word processing, spreadsheet, and database applications.
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Knowledge of higher education admissions processes.
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Ability to multitask and work cooperatively with others.
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Excellent verbal and written communication skills.
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Ability to present information clearly and concisely.
Preferred Qualifications
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Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
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Experience with Banner or comparable student information system.
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Previous professional experience (work) in higher education/admissions processes
Other Requirements
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Excellent customer service and interpersonal skills including the ability to deal effectively and cooperatively with students, staff, and university personnel.
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Ability to travel and work beyond normal office hours.
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Ability to work independently.
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Accurate data entry skills
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Ability to maintain confidentiality.
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Physical Requirements - Ability to lift moderately heavy objects; up to 30lbs30lbs.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISION OF PERSONNEL:
This position generally does not supervise employees.
OPEN UNTIL FILLED.
To apply: Upload your cover letter, CV/resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.
Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected].
BENEFITS (rules, policies, eligibility apply):
From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence, A&M-Texarkana is an engaging and rewarding place to work.
Insurance:
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Medical
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$0 - $30 per month for Employee Only coverage after university contribution ($920 value)
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Up to 83% of premium covered by the university:
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Employee and Spouse
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Employee and Children
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Employee and Family coverage
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Dental & Vision
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Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
Tuition Benefits:
- Public Service Loan Forgiveness Program
- 75% waiver of tuition and fees for full-time employees, their spouses and children
Time Off:
- 8+ hours of vacation paid time off every month
- 8 hours of sick leave paid time off every month
- 8 hours of paid time off for birthday leave
- 12-15 paid holidays each year
Retirement:
- Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
- Voluntary Tax Deferred Account/Deferred Compensation Plan
Professional Development via LinkedIn Learning
Employee Assistance Program
On Campus Wellness Opportunities
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
