Top 115 Engagement manager Jobs in Texarkana, Tx

Program Manager Patient Experience - Patient Relations
Christus Health —Texarkana, TX
- Full-time
- Hospital
- Mid-level
- 3 years
13d
Data Center Construction Project Manager (RCDD)
MP NEXLEVEL LLC —Texas
- Microsoft Outlook
- High school
- 5 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
Regional Sales Manager
DSG-Canusa —Texas
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Territory Sales Manager
Testo, Inc —Texas
- $80,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Travel
- Health savings account
- Health insurance
Quick Apply
Tax & Accounting Senior Manager (CPA)
Dower & Associates —Texas
- $100,000 - $150,000 a year
- CPA
- Finance
- Master's degree
Human Resources Manager
Rowe Casa Organics —New Boston, TX
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Retail Store Manager
PetSmart —Texarkana, TX
- $57,500 - $108,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Senior Business Development Manager Ericsson Mobile Financial Services
Ericsson —Texarkana, TX
- $149,600 - $202,650 a year
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Office
- 8 years
- Paid parental leave
- AD&D insurance
Store Manager
Ross Stores —Texarkana, TX
- $68,000 - $75,000 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Quick Apply
GENERAL MANAGER - BILLBOARDS
Lindmark Companies LLC —Texarkana, TX
- Full-time
- Marketing
- Office
- Bachelor's degree
Quick Apply
6d
Program Leader Critical Industries
Industrial Connections & Solutions LLC —Texarkana, TX
- $142,500 - $228,000 a year
- Full-time
- Remote
- Engineering
- Mentoring
- Recruiting
- Health savings account
- AD&D insurance
Quick Apply
Product Marketing Manager 3D IC
Siemens —Boston, TX
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
Merchandise Manager
Ulta Beauty, Inc. —Texarkana, TX
- Weekends as needed
- Computer literacy
- Merchandising
- Data analysis skills
Store Manager
BoxLunch & Hot Topic —Texarkana, TX
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
General Manager
Little Caesars —Texarkana, TX
- Weekends as needed
- Microsoft Word
- 18 years or older
- High school diploma or GED
Quick Apply
Assistant Manager
Ross Stores —Texarkana, TX
- $18 - $20 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
Quick Apply
Pharmacy Manager
Walmart —Wake Village, TX
- $112,000 - $197,000 a year
- Management
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Branch Manager / Loan Officer
First National Bank of Redwater —Redwater, TX
- From $60,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
12d
Area Supervisor
Ross Stores —Texarkana, TX
- $15 - $16 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
Quick Apply
RN Case Manager Hospice
Dierksen Hospice —Texarkana, AR
- $72,000 - $77,000 a year
- Full-time
- CPR Certification
- RN License
- Computer literacy
- Health insurance
- Dental insurance

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engagement manager jobs near texarkana, tx

Program Manager Patient Experience - Patient Relations

Christus Health -
Texarkana, TX

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Job Details

Full-time
13 days ago

Qualifications

Qualitative research
Leading team collaboration initiatives
Project leadership
Cross-functional team management
Hospital experience

Full Job Description

Description

Summary:

In a High Reliability Organization, the Program Manager of Patient Experience is responsible for the implementation of initiatives to drive behavior change, process improvement, and environment changes based on patient experience data, to optimize care delivery, and achieve best-in-class patient satisfaction. The Program Manager will utilize data from patient engagement surveys, to implement process improvement in the hospital to meet national metric benchmarks for patient experience in the hospital. This role does not have direct reports.

Responsibilities:

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Manages the overall hospital program to achieve excellent patient experience in all areas; utilizes improvement programs based on identified patient experience needs; analyzes and interprets surveys’ works with directors, managers, and front line Associates to achieve desired outcomes; reports regularly at departmental meetings, hospital and medical staff committees and service lines.
Works in collaboration with departments in developing and implementing initiatives designed to improve the patient experience either through behavior change, process improvement or environmental factors.
Accountable for making measurable improvements in patient experience satisfaction measures and achievement of CHRISTUS targets and goals with respect to patient opinion and services.
Provides education to staff on service recovery and customer service.
Leads and participates in multi-disciplinary teams to manage initiatives related to patient experience.
Demonstrates organizational agility to keep patient experience initiatives moving forward.
Facilitates patient experience with hospital and unit-based action plans.
Presents to various audiences ranging from patient experience modules for Associates to presentations for hospital leadership.
Works with evidence based and HRO performance improvement techniques to proactively implement systems (people, processes, and technology) to enhance the customer’s experience.
Must have excellent communication skills (written, verbal, and listening).
Must have excellent interpersonal and organizational skills.
Perform other duties as assigned.

Job Requirements:

Education/Skills

Bachelor's degree or equivalent years of experience required

Experience

3 years of education, customer service, or process improvement experience required
Experience in leading and managing multi-functional teams to improve processes
Experience in using both qualitative and quantitative consumer information to drive customer satisfaction
Experience in healthcare setting required

Licenses, Registrations, or Certifications

Certified Professional in Patient Experience (CPXP) preferred

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time

Apply Now

Refine Your Search

engagement manager jobs in texarkana, tx

Program Manager Patient Experience - Patient Relations

Data Center Construction Project Manager (RCDD)

Regional Sales Manager

Territory Sales Manager

Tax & Accounting Senior Manager (CPA)

Human Resources Manager

Retail Store Manager

Senior Business Development Manager Ericsson Mobile Financial Services

Store Manager

GENERAL MANAGER - BILLBOARDS

Program Leader Critical Industries

Product Marketing Manager 3D IC

Merchandise Manager

Store Manager

General Manager

Assistant Manager

Pharmacy Manager

Branch Manager / Loan Officer

Area Supervisor

RN Case Manager Hospice

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