Boost Mobile by VIO Communication
Sales Advocate
- Starting at $13 an hour base pay + Guarantee Commissions during Onboarding Process
- Full-Time
Qualifications:
- Wireless experience: 1 year (Required)
- Customer-facing experience: 1 year (Required)
- Bilingual: Spanish & English (Required)
Location to apply in person: 1750 Northwest Hwy, Ste 250A, Garland, Texas, 75041
About the Company
We are Boost Mobile by VIO Communication! Our company is a family-owned business founded in 2007 and has since grown to 7 locations in Garland, Mesquite and Dallas areas.
Come be part of our growing team and make a difference in the way people live, work, & play through their phones. At VIO Communication, we provide hands-on training, advancement opportunities, and a Fun work environment. We believe our people make the difference and invest in your success. Our Wireless Sales training program will help you become a Professional Wireless Retail Sales Advocate.
- Guarantee Commissions during Onboarding Process
- (if eligible and sale independently)
- We provide competitive pay, & UNCAPPED COMMISSION POTENTIAL
(Paid on a monthly basis)
- We provide hands-on training, advancement opportunities, and a Fun work environment.
- Paid Annually Vacations for full-timers.
- Additional income opportunities through CONTEST and INCENTIVES.
- Monthly Prizes for Top Performance.
- Food is provided during weekly meetings and training.
- We accommodate to your schedule’s needs.
- Daily encouragement on team group chats, prices, games and incentives through monthly contests.
- Recognitions for those going above and beyond such as Employee of the Month, Employee of the Year, Record Breaker and more!
- Free Uniform after Onboarding Process
- Product Discounts
- Excellent career development opportunities with VIO Communication
(more benefits provided for higher positions).
We are looking for a result-driven retail Sales Advocate to be responsible for all sales and operation job duties, from generating leads to closing sales:
JOB SUMMARY Sell the organization's products/services to new or established customers typically via walk-in business, also bringing more traffic to the store using social media platforms, using selling techniques, Follow Up Call Tools and more! You will learn to create sales opportunities when processing payments for products or services. Assist customers by answering questions, presenting products and services and checking for stock and availability. You should also be able to promptly resolve customer complaints and ensure maximum customer satisfaction.
To be successful as a Sales Advocate, you should stay up to date with product features and changing promotions and maintaining our store’s visual appearance in high standard.
Ultimately, a top-notch Sales Advocate should be able to achieve excellent customer service, while consistently meeting the store’s sales goals.
ROLE AND RESPONSIBILITIES
To be successful: Follow the Daily Checklist every minute of your shift!
- Represent VIO Communication brand with the utmost PROFESSIONALISM and COURTESY.
- Communicate and understand customer issues and inquiries.
- Sell products and services to new or established customers which are typically walk-in opportunities but also promote your offers through online marketing such as SOCIAL MEDIA platforms, ask for referrals, and ask for 5 stars Google Reviews.
- Daily tasks: Promote the brand inside and outside the store: Set up MINI EVENTS (table, tent, pass flyers, sign spinner) to actively prospect outside the stores.
- Daily tasks: FOLLOW UP CALLS through Boost or Vio’s calling methods.
- Attend MONTHLY MEETINGS and special WEEKLY TRAINING of products/services/offers to understand the Sales strategies, to be capable of reaching and exceeding SALES GOALS!
- Assist customers by answering questions, presenting products, services and checking stock availability and INVENTORY REPORTS often.
- Process payments for products or service (Always creating sales opportunities by asking the right qualifying questions learned in weekly training)
- Ensure customer’s satisfaction and loyalty.
- Maintain the sales floor and customer experience by making sure poster/merchandizing/price tags are up to date following Boost U & Merch Grid
- Deliver a clean, neat, easy to shop store environment, including backroom area following Cleaning Checklist
- Follow company’s Policies and Procedures
- Assist in other tasks and duties assigned by management.
Working Conditions
- Able to stoop, kneel, bend at the waist and reach on a daily basis
- Able to lift and move up to 20 pounds occasionally
- Able to stand for extended periods of time
- Ability to freely access all areas of the store, including selling floor, stock area, and register area
- Ability to process information and merchandise through computer systems and POS register systems
- Ability to work varied hours/days:
- *FULL TIME: 4 FULL DAYS between Monday through Saturday (10am to 8pm)and 1 HALF DAY Sundays (12pm to 5pm)*PART TIME: Weekends full shifts and Afternoons within the week from 3pm to 8pm
Job Types: Full-time, Part-time
Pay: $35,420.00 - $50,420.00 per year
Expected hours: 25 – 45 per week
Benefits:
- Employee discount
- Referral program
Application Question(s):
- Are you available to work weekends and Holidays?
- How many years of Customer Service experience?
- Are you available to travel in different stores around Garland, Dallas and Mesquite area? (Usually 20 miles around 75041)
Experience:
- Selling: 1 year (Preferred)
Language:
- Fluent English and Fluent Spanish (Required)
Work Location: In person
