Top 182 Patient access representative ii Jobs in Texas

Customer Service Representative - Billing II (Bilingual - English/Spanish)
Quest Diagnostics —Dallas, TX
- From $17.20 an hour
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
DSS II- Cardiology - Main Campus - Remote
Optum —Houston, TX
- $20.38 - $36.44 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Basic math
Quick Apply
Access Services Representative 2 - Part Time - Sat & Sun - 6pm to 6am
Baylor Scott & White Health —Buda, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Patient Access Rep II - Clinic
St Joseph Health —College Station, TX
- $16.83 - $23.77 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
Access Services Representative II – Part-Time Weekend Shift (Sat–Sun, 11AM–11PM)
Baylor Scott & White Health —Waco, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
14d
Scheduling Specialist II - Part-Time
Baylor College of Medicine —Houston, TX
- $18.82 - $22.14 an hour
- Part-time
- Hybrid work
- Spanish
- English
- Mid-level
1d
Clinical Ambulatory Services Rep II - Outpatient Specialty Care Clinic
Texas Children's Hospital —Sugar Land, TX
- Part-time
- Spanish
- English
- Clinic experience
Access Services Representative II – Part-Time (Monday–Friday | 9:00 AM–1:00 PM)
Baylor Scott & White Health —Brenham, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
6d
Surgical Scheduler *2 YRS SURGERY SCHEDULING FOR DR WITH MULTIPLE FACILITES A MUST*
Cross Timbers ENT —Midlothian, TX
- $20 - $22 an hour
- Full-time
- Surgery
- Medical office experience
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Access Services Representative II – Part-Time (Saturday–Sunday, 1:00 PM–1:30 AM)
Baylor Scott & White Health —Temple, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Access Services Representative 2 - Part Time - Friday to Saturday
Baylor Scott & White Health —Dallas, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Ambulatory Services Rep II - Outpatient Neurology Clinic
Texas Children's Hospital —The Woodlands, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Pharmacy Program Specialist II
Harris Health —Houston, TX
- $23.46 - $29.33 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Ambulatory Services Rep II - Outpatient Occupational Therapy Center
Texas Children's Hospital —Katy, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Part Time - Patient Service Technician II - Kelsey Seybold Clinic: Northwest Campus A
Optum —Houston, TX
- $16.15 - $28.80 an hour
- Part-time
- Customer service
- Pass drug screening
- Clinic experience
Quick Apply
8d
Access Services Representative 2 - Part Time - Sat & Sun - 6:30am to 7pm
Baylor Scott & White Health —Marble Falls, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Clinical Ambulatory Services Rep II - Outpatient Kingwood Glen Specialty Care
Texas Children's Hospital —Humble, TX
- Part-time
- Spanish
- English
- Clinic experience
Clinical Ambulatory Services Rep II - Outpatient Orthopedics Sports Medicine Clinic
Texas Children's Hospital —Katy, TX
- Full-time
- Spanish
- English
- Clinic experience
Access Services Representative 2 - Part Time - 6:30 PM to 7:00 AM
Baylor Scott & White Health —Marble Falls, TX
- Part-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Patient Service Technician II - Kelsey Seybold Clinics: Fort Bend
Optum —Sugar Land, TX
- $16.15 - $28.80 an hour
- Full-time
- Microsoft Excel
- Customer service
- BLS Certification
Quick Apply
8d

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Customer Service Representative - Billing II (Bilingual - English/Spanish)

Quest Diagnostics -
Dallas, TX

Quick Apply

Job Details

Full-time
From $17.20 an hour
9 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Matching gift program
Flextime
On-the-job training
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Spanish
Customer relationship building
Phone communication
Medical office experience
Client rapport building
English
Conflict de-escalation
Windows
Customer engagement
Desktop applications
Computer skills
Client interaction via phone calls

Full Job Description

Customer Service Representative - Billing II (Bilingual - English/Spanish)

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Start date: July 13th

As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.

The successful candidate must be able to work the following hours and schedule:

A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).

This position is full-time (40 hours/week) Monday – Friday. The shift is as follows:

Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM – 5:30 PM
Deployment to full-time position: the nationwide call center is open from 8:30 AM – 8:00 PM.
To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
- 8:30 AM – 5:00 PM
- 9:30 AM – 6:00 PM
- 10:30 AM – 7:00 PM
- 11:30 AM – 8:00 PM

You also may be required, given the business need, to work occasional overtime.

This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
Thorough navigation of the Quest Billing System and other applicable applications
Maintain tracking log of all patient contacts
Ability to perform additional projects or tasks based on business need
Maintain all compliance and HIPAA regulations at all times

High School Diploma / GED (or higher)
Bi-lingual, English and Spanish.
2+ years of experience working in a call center handling a high volume of inbound calls.
2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM – 8:00 PM ET. Your specific shift will be assigned after training ends.
Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
Proficient conflict management skills including the ability to resolve stressful situations.
Must be 18 years or older.

Quick Apply

Refine Your Search

patient access representative ii jobs in texas

Customer Service Representative - Billing II (Bilingual - English/Spanish)

DSS II- Cardiology - Main Campus - Remote

Access Services Representative 2 - Part Time - Sat & Sun - 6pm to 6am

Patient Access Rep II - Clinic

Access Services Representative II – Part-Time Weekend Shift (Sat–Sun, 11AM–11PM)

Scheduling Specialist II - Part-Time

Clinical Ambulatory Services Rep II - Outpatient Specialty Care Clinic

Access Services Representative II – Part-Time (Monday–Friday | 9:00 AM–1:00 PM)

Surgical Scheduler 2 YRS SURGERY SCHEDULING FOR DR WITH MULTIPLE FACILITES A MUST

Access Services Representative II – Part-Time (Saturday–Sunday, 1:00 PM–1:30 AM)

Access Services Representative 2 - Part Time - Friday to Saturday

Ambulatory Services Rep II - Outpatient Neurology Clinic

Pharmacy Program Specialist II

Ambulatory Services Rep II - Outpatient Occupational Therapy Center

Part Time - Patient Service Technician II - Kelsey Seybold Clinic: Northwest Campus A

Access Services Representative 2 - Part Time - Sat & Sun - 6:30am to 7pm

Clinical Ambulatory Services Rep II - Outpatient Kingwood Glen Specialty Care

Clinical Ambulatory Services Rep II - Outpatient Orthopedics Sports Medicine Clinic

Access Services Representative 2 - Part Time - 6:30 PM to 7:00 AM

Patient Service Technician II - Kelsey Seybold Clinics: Fort Bend

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