Location: The Woolworth, 1520 Elm Street Ste 201, Dallas,TX 75201
About Us:
The Woolworth is a refined yet friendly gastrobar + cocktail bar in Downtown Dallas, offering American comfort cuisine with a modern twist. We take pride in providing "Guest First" exceptional service in a welcoming atmosphere.
Position Overview:
We are seeking a Senior Front of House Restaurant Manager with a proven track record in leading high-performing teams and delivering exceptional guest experiences. The ideal candidate will have extensive experience in front-of-house operations, a deep understanding of hospitality standards, and a proven track record of driving operational success in dynamic environments.
Key Responsibilities:
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Lead and mentor front-of-house staff, including servers, hosts, and bartenders, fostering a culture of excellence and accountability.
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Oversee daily operations, ensuring seamless service delivery and adherence to company standards.
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Collaborate with kitchen and bar teams to maintain efficient service flow and resolve any operational challenges.
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Implement and uphold health and safety regulations, ensuring a safe environment for both staff and guests.
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Monitor and manage inventory levels, placing orders as necessary to maintain stock.
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Handle guest inquiries and concerns promptly and professionally, striving to exceed expectations.
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Assist in budgeting and financial management, contributing to the establishment's profitability.
Provide training and development opportunities for staff, promoting career growth within the company.
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Qualifications:
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Minimum of 3 years of experience in front-of-house management within the hospitality industry.
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Demonstrated leadership abilities with a focus on team development and operational efficiency.
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Strong communication and interpersonal skills, with the ability to interact effectively with staff and guests.
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In-depth knowledge of front-of-house operations, including reservations, seating, and guest services.
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Proficiency in point-of-sale systems and basic financial management.
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Ability to work flexible hours, including evenings, weekends, and holidays.
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Food Manager Certificate.
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Solminer Level 1 or higher (preferred).
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Proficiency with Resy and Toast.
Long or Steady Tenureship at current or past position.
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What We Offer:
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Competitive salary, bonus and benefits package.
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Opportunities for professional growth and advancement within a dynamic hospitality group.
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Supportive and collaborative work environment.
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Employee dining discounts and other perks.
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Active Local Ownership.
