Top 26 Senior call center representative Jobs in Texas

Senior Customer Service Rep
EMINENT, INC. —Texas
- $24 - $26 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Research
Quick Apply
11d
Sr. Specialist Technology Customer Care
JCPenney —Dallas, TX
- $57,000 - $95,000 a year
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Store discount
- Paid holidays
Temporary Outbound Customer Care Specialist
American Heart Association —Dallas, TX
- $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- Typing
- Wellness program
- Paid holidays
8d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Austin, TX
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Sales Call Center Agent- Cold Calling, Senior Market
Belle, LLC —Houston, TX
- $31,200 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Home Health
- Paid training
- Work from home
Quick Apply
Sr SBO Customer Service Representative - Revenue Cycle
Houston Methodist —Katy, TX
- Full-time
- Writing skills
- HIPAA
- Mid-level
SR CUSTOMER SERVICE REPRESENTATIVE
The Center for Health Care Services —San Antonio, TX
- $21.17 - $21.94 an hour
- Monday to Friday
- Basic math
- HIPAA
- Research
Senior Technical Support Specialist
Fortinet —Frisco, TX
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Senior Workforce Analyst, Customer Service
Harris County Toll Road Authority —Houston, TX
- Weekends as needed
- Computer science
- Computer Science
- Word processing
- Health insurance
2d
Senior Director Customer Care Operations
NextEra Energy, Inc. —Houston, TX
- Full-time
- 7 years
- PMP
- Office
11d
Senior Member Services Representative
University Health —San Antonio, TX
- $18.75 - $24.25 an hour
- Full-time
- HIPAA
- Mid-level
- Business Administration
8d
AVP, Customer Care Quality
Two Harbors Investment Corp. —Coppell, TX
- Full-time
- Ability to walk for extended periods
- Office
- Analysis skills
1d
Senior Support Analyst
EQT Corporation —Houston, TX
- Computer science
- Computer Science
- Research
Customer Care Representative
US Expediters, LLC —Stafford, TX
- Office
- Travel
- Warehouse
Quick Apply
11d
Senior Sales Support Specialist
Optimum —Plano, TX
- $52,547 - $86,327 a year
- Weekends as needed
- Background check
- Mid-level
- Databases
Quick Apply
1d
Licensed Insurance Agent - Inbound Call Center
SENIOR TRUST LIFE LLC —Houston, TX
- $20 - $30 an hour
- Overtime
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Patient Account Specialist Senior - TLRA Support Services
Christus Health —Tyler, TX
- 8 hour shift
- Research
- Mid-level
- Office
1d
Senior Financial Representative
LPL Financial —Houston, TX
- $90,000 - $150,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply

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Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Columbus, OH
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities…
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Senior Customer Service Rep

EMINENT, INC.
Texas

Quick Apply

Job Details

Full-time
$24 - $26 an hour
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Word embeddings
High school diploma or GED
Typing
Garment construction

Full Job Description

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Senior Customer Service Representative role:

This is a full-time role for a candidate who will be answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Answering inbound telephone calls and providing excellent customer support
Responding to customer questions and comments via phone, email, and Live Chat and SMS with speed and professionalism
Responsible for researching and resolving complaints to ensure customer retention and satisfaction
Follow up on all written correspondence and escalate to customer service manager on duty as necessary
Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction
Handling customer escalations via phone, email, Live Chat and SMS with professionalism and accuracy
Answering questions and helping customer service representatives who need assistance
Helping newly hire agents during their training period and allowing them to shadow and observe as they work as necessary

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Ability to work in a team environment
Ability to give and receive honest and direct feedback
Strong customer orientation with desire and willingness to help
Strong verbal and written communication skills
Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output
Knowledge of apparel construction and fabrication and various fashion categories
Ability to work required overtime when business needs warrant
Schedule flexibility as shifts can change based on needs of our customers

Minimum Qualifications:

Experience with Microsoft word and excel
High School Diploma
Type 50+ words per minute

Preferred Qualifications:

1+ years in Customer Service, help desk or call center experience
Type 60+ words per minute
Working knowledge of website navigation

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $24.00/per hour to $26.00/per hour.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Quick Apply

Refine Your Search

senior call center representative jobs in texas

Senior Customer Service Rep

Sr. Specialist Technology Customer Care

Temporary Outbound Customer Care Specialist

Inbound Sales Representative (Remote/Central Time)

Sales Call Center Agent- Cold Calling, Senior Market

Sr SBO Customer Service Representative - Revenue Cycle

SR CUSTOMER SERVICE REPRESENTATIVE

Senior Technical Support Specialist

Senior Workforce Analyst, Customer Service

Senior Director Customer Care Operations

Senior Member Services Representative

AVP, Customer Care Quality

Senior Support Analyst

Customer Care Representative

Senior Sales Support Specialist

Licensed Insurance Agent - Inbound Call Center

Patient Account Specialist Senior - TLRA Support Services

Senior Financial Representative

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