Top 1 Ace hardware Jobs in The Dalles, Or

Sales Associate and Mechanic Assistant
Sawyer's ACE Hardware —The Dalles, OR
- $16 - $19 an hour
- Full-time
- POS
- In-person
- Entry level
- 401(k)
- Paid time off
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15h

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Valid driver's license with a safe driving record. Comfortable working with ladders, shelving, and basic tools as needed for merchandise setup.
$45,000 - $55,000 a year
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Demonstrate Helpful customer service, by greeting and assisting customers on the sales floor. Resolve customer claims and complaints in a manner that is timely,…

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Sales Associate and Mechanic Assistant

Sawyer's ACE Hardware
The Dalles, OR

Quick Apply

Job Details

Full-time
$16 - $19 an hour
15 hours ago

Benefits

401(k)
Paid time off
Employee discount

Qualifications

Equipment service recordkeeping
Retail sales transactions
Machine maintenance record keeping
Customer records maintenance
Service writing
Customer communication
Maintenance inventory management
Parts administration
Equipment repair
Blade sharpening
Engine parts
In-person customer service
Auto service management
Wrenches
Epicor ERP
Retail inventory assessment procedures
POS
Activity sales targets
Engine repair
Clean workspace maintenance
Training
Small engine maintenance
Ordering supplies
Repair estimation
Entry level
Customer data entry

Full Job Description

Sales Associate and Mechanic Assistant

SUMMARY OF JOB

Assist Head Mechanic in managing all aspects of the Service Departments performance including but not limited to customer service, equipment repair, inventory control and cleanliness. Work with department assistants to ensure dissemination of store information and product training. Demonstrate innovation and willingness for the department to succeed. Must project a professional image and provide professional service. Implements plans to achieve agreed upon sales goals. Assists customers and operations Point of Sale.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Task 1: 90% TURN WRENCHES
Diagnoses, estimates costs and repairs customer equipment including rental equipment when properly logged into the system. Has an advanced understanding of small engine repair and maintenance. Sharpens saw chain, sharpens and balances mower blades. Communicates daily with Service Manager to keep customer repair times at 1 week or less. Maintains computer records of repairs. Enters customer data into Epicor Service and Repair. Over-communicates the status of equipment repairs to the customer. Maintains an efficiency ratio of 60% or higher (60% of hours worked per week should be billed to customers). Participates in training to maintain necessary certifications. Complete nightly recovery process of cleaning the shop and prepping for the next day.

Task 2: 8% Parts Duties
Orders parts for equipment to be repaired. Maintains profitable parts inventory levels. Assists with yearly inventory of parts. Liquidates x-item parts.

Task 3: 2%
Manage an assistant with prepping equipment, sharpening chains and blades, looking up parts and conducting minor repairs and tune-ups during peak season. Advises rental Technician.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

401(k)
Employee discount
Paid time off

Work Location: In person

Quick Apply

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