Top 392 Process improvement Jobs in The Dalles, Or

Lead Technical Support
Scaled Health —White Salmon, WA
- $62,000 - $85,000 a year
- 8 hour shift
- Background check
- Customer service
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Clinic and Operations Manager
Healthy Connections Hood River —Hood River, OR
- $54,000 - $64,000 a year
- Full-time
- Management
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13h
Journeyman Electrician
Mt. Hood Forest Products LLC —Hood River, OR
- $8,000 - $14,000 a month
- Overtime
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Corporate Controller
Best Western Plus Hood River Inn —Hood River, OR
- $125,000 - $155,000 a year
- Online Application
- Background check
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
HSE Associate - Shift: 2:00pm -11:00pm (M-F)
CBRE —The Dalles, OR
- $28.13 - $33.88 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
2d
HSE Associate - Shift: 11:00PM-8:00AM (M-Sat)
CBRE —The Dalles, OR
- $28.13 - $33.88 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
2d
Press Production Lead
Applied Aerospace and Defense - White Salmon —White Salmon, WA
- $24 - $30 an hour
- Full-time
- Computer literacy
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Process Engineer
Applied Aerospace and Defense - White Salmon —White Salmon, WA
- $90,000 - $120,000 a year
- Full-time
- Bachelor of Science
- 8 years
- Analysis skills
Quick Apply
10d
Environmental Services / Custodial Operations Manager 2
Sodexo —The Dalles, OR
- $64,600 - $83,600 a year
- Full-time
- Hospital
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
3d
Service Delivery Supervisor
Datavant —The Dalles, OR
- $23.05 - $29.42 an hour
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
14d
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Oregon
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Work from home
Quality Engineer
Applied Aerospace and Defense - White Salmon —White Salmon, WA
- $70,000 - $110,000 a year
- Full-time
- Engineering
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Quality Improvement
CompHealth —Oregon
- $131,737 - $208,230 a year
- Email
- Hospital
- 5 years
- Bachelor's degree
- Relocation assistance
6h
Senior Manager, Sales Operations & Support – Residential Sales
Cable One —Oregon
- Full-time
- Hybrid work
- Marketing
- Inventory management
- Pass drug screening
- Paid holidays
- Health insurance
Assembly Production Technician
Heico —Hood River, OR
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
10d
Senior Solutions Engineer (Hybrid)
Cable One —Oregon
- Full-time
- Remote
- 7 years
- Engineering
- Pass drug screening
- Paid holidays
- Health insurance
Quality Improvement
CompHealth —Oregon
- $123,988 - $170,913 a year
- Email
- Hospital
- Bachelor's degree
- Team management
- Relocation assistance
Life Insurance Advisor (W2) Remote
Insurance Supermarket Inc. —Oregon
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
11d
Human Resources Specialist (.8FTE or 176 8hr days-averages 4 days per week)
Columbia Gorge Education Service District (RG9) —The Dalles, OR
- $31.51 - $41.46 an hour
- 8 hour shift
- Background check
- Ability to walk for extended periods
- Word processing
EHS Specialist
Deutsche Windtechnik —The Dalles, OR
- Full-time
- Driver's License
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
8d

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Lead Technical Support

Scaled Health -
White Salmon, WA

Quick Apply

Job Details

Full-time
$62,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Vendor relationship building
Customer communication
Mobile device support
Customer service
Networking tools
HIPAA
Operating system updates
Windows
Technical support
High school diploma or GED
Patch management
Desktop (troubleshooting support)
Healthcare privacy protection
Computer networking
Health information regulatory compliance
Data backup
Desktop administration
Critical thinking
CompTIA A+
VPN

Full Job Description

This is not a remote position. The role is based in White Salmon, WA. You will be required to be on-site. If relocation is required fees are not reimbursed.

Company Overview:

Scaled Health provides technology management services to healthcare organizations nationwide, with a focus on supporting smaller healthcare providers, including Critical Access Hospitals, Rural Healthcare, Long-term Care, EMT services, and Federally Qualified Health Centers (FQHCs). Our unique and innovative support models deliver enterprise-class technology management and “Department as a Service” to underserved communities, ensuring these vital healthcare providers have the technical expertise to support day-to-day operations, enhance security, and drive operational efficiencies. By supporting existing technology and recommending strategic improvements, we help hospitals and clinics thrive in their mission to deliver quality care.

Job Overview:

We are seeking a Lead Technical Support professional to deliver advanced technical support tailored for healthcare settings. This role requires expertise in supporting a broad range of devices, including PCs, laptops, printers, peripherals, and biomedical equipment. Candidates should demonstrate strong troubleshooting skills, a customer-focused approach, and experience collaborating with healthcare professionals, including physicians, nursing staff, and administrative teams. Familiarity with managed service provider (MSP) environments is essential, as the role involves ensuring a high standard of IT support in dynamic, critical settings. This position also requires participation in an on-call rotation to ensure 24/7 support for healthcare facilities, with an ability to assess and respond to issues critically and efficiently.

Key Responsibilities:

Technical Support & Customer Service:

Provide advanced frontline support for hardware and software issues, particularly in healthcare settings, including PCs, laptops, printers, peripherals, and biomedical devices.
Engage effectively with physicians, nurses, and administrative staff to understand their needs, provide guidance, and resolve technical issues swiftly to minimize disruption to healthcare operations.
Troubleshoot and resolve complex technical issues under challenging timelines, prioritizing patient safety and operational continuity.
Consult with end users to determine the cause of technical problems, guiding them through diagnostic and troubleshooting processes.
Participate in an on-call rotation to provide 24/7 support for critical healthcare operations, ensuring rapid response and resolution.
Collaborate with third-party vendors for repairs and replacements, managing relationships with biomedical and software vendors to support clinical operations.

Systems Management & Security:

Support, maintain, and upgrade Windows, Thin Clients, and operating systems associated with endpoint devices in a healthcare context.
Manage endpoint software, MDM solutions, and SaaS applications, ensuring that updates and security are in place.
Oversee the lifecycle management of end-user devices, including asset management, procurement, and disposal, aligned with healthcare regulations.
Implement endpoint security measures to protect data privacy and patient information, adhering to healthcare compliance standards (HIPAA, HITECH).
Maintain comprehensive documentation and report on device health, with attention to healthcare-specific compliance requirements.

Acquisition & Deployment:

Create and deliver standardized workstation/device images, tailored for healthcare environments with security and compliance considerations.
Manage and maintain accurate device catalogs and asset management systems, particularly for hospital and clinic settings.
Oversee device leasing, managing financial aspects related to device ownership and lifecycle in alignment with healthcare financial regulations.

Operational Management:

Demonstrate a strong understanding of device mechanics, operability, and connectivity within large healthcare networks.
Proactively monitor, patch, and update devices, ensuring minimal downtime in healthcare environments.
Troubleshoot and resolve complex issues with endpoint functionality, supporting various healthcare applications and systems.
Apply ITIL processes for best practices in device and endpoint management.
Proven experience in endpoint security principles and device management in healthcare settings.
Critically assess issues to determine root causes and prioritize responses based on potential impact on healthcare operations.

Qualifications:

Education:

High School Degree required; technical certifications preferred (e.g., CompTIA A+, Network+, Healthcare IT certifications).

Experience:

Minimum of 5 years of technical support experience, preferably in a healthcare or MSP environment.
Proven experience with Windows updates, software management, and data backup solutions.
Competence with troubleshooting tools such as Wireshark, supporting both general IT and healthcare-specific technologies.
Familiarity with data privacy practices and healthcare compliance (HIPAA, HITECH).
Expertise with Windows OS, Thin Clients, mobile devices, and biomedical devices.
Fundamental knowledge of network topology, servers, storage, firewalls, and VPNs, with an emphasis on healthcare IT systems.

Skills and Competencies:

Customer Service: Exceptional interpersonal skills, with a strong focus on providing support in healthcare settings and managing relationships with clinical and administrative staff.
Technical Proficiency: Proficient in troubleshooting and managing various healthcare-related IT systems and equipment.
Analytical & Critical Thinking: Strong problem-solving abilities with the capacity to critically assess technical issues, prioritize responses, and ensure continuity of healthcare operations.
Communication: Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Mentorship: Ability to guide and mentor junior technical support staff, promoting knowledge sharing and professional development.
Teamwork: Demonstrated teamwork and collaboration skills, particularly in high-stakes healthcare settings.
Compliance and Security Awareness: Knowledge of and adherence to healthcare compliance standards, including HIPAA, HITECH, and best practices in data privacy.

Salary:

$62,000.00 – $85,000.00 per year

Benefits:

401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
Retirement plan

Job Type: Full-time

Schedule:

8-hour shift
Monday to Friday
On-call rotation for 24/7 support

Ability to Commute:

White Salmon, WA 98672 (Required)

Work Location: In Person

Job Type: Full-time

Pay: $62,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

White Salmon, WA 98672 (Required)

Work Location: In person

Quick Apply

Refine Your Search

process improvement jobs in the dalles, or

Lead Technical Support

Clinic and Operations Manager

Journeyman Electrician

Corporate Controller

HSE Associate - Shift: 2:00pm -11:00pm (M-F)

HSE Associate - Shift: 11:00PM-8:00AM (M-Sat)

Press Production Lead

Process Engineer

Environmental Services / Custodial Operations Manager 2

Service Delivery Supervisor

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Quality Engineer

Quality Improvement

Senior Manager, Sales Operations & Support – Residential Sales

Assembly Production Technician

Senior Solutions Engineer (Hybrid)

Quality Improvement

Life Insurance Advisor (W2) Remote

Human Resources Specialist (.8FTE or 176 8hr days-averages 4 days per week)

EHS Specialist

I want to receive the latest job alert for process improvement in the dalles, or

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