Top 16 Guest service agent Jobs in Thermal Ca

Front Desk Agent
Sands Hotel & Spa —Indian Wells, CA
- From $18 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Marriott International, Inc —Rancho Mirage, CA
- $22.50 - $23.00 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
9d
HOTEL FRONT DESK
Fantasy Springs Resort Casino —Indio, CA
- Overtime
- 18 years or older
- Spanish
- Microsoft Excel
Front Desk Agent
Tommy Bahama Miramonte Resort & Spa —Indian Wells, CA
- $18.50 an hour
- Weekends as needed
- Writing skills
- English
- High school diploma or GED
Front Desk Clerk
Capital Vacations —Palm Desert, CA
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent
Mojave Resort —Palm Desert, CA
- $18 an hour
- Full-time
- Basic math
- English
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk (Part-Time)
SPB MANAGEMENT LLC —Palm Desert, CA
- $17 an hour
- Part-time
- Microsoft Excel
- Hotel
- High school diploma or GED
Quick Apply
Front Office Manager
Tommy Bahama Miramonte Resort & Spa —Indian Wells, CA
- $70,000 - $80,000 a year
- Full-time
- Basic math
- English
- Mid-level
Front Desk Agent
DOLPHIN HOTEL MANAGEMENT —Rancho Mirage, CA
- $19.50 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Organizational skills
Front Desk Agent
Hyatt Vacation Club at Desert Oasis —Cathedral City, CA
- $20.05 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
3d
40 - Rooms - Supervisor, Front Desk
Coury Hospitality —Cathedral City, CA
- $20.50 - $21.00 an hour
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Front Desk Agent (Part Time)
Best Western Plus Coachella Valley Inn and Suites —Cathedral City, CA
- $17.50 - $18.25 an hour
- Part-time
- Hotel
- Front desk
- In-person
Quick Apply
2d
RESORT SERVICES SUPERVISOR
Fantasy Springs Resort Casino —Indio, CA
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
Front Office Manager
Homewood Suites by Hilton Cathedral City Palm Springs —Cathedral City, CA
- $72,500 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
9d

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Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
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1d
Front Desk Agent
Sands Hotel & Spa —Indian Wells, CA
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Collect deposits, payments or fees.
From $18 an hour
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guest service agent jobs near thermal ca

Front Desk Agent

Sands Hotel & Spa -
Indian Wells, CA

Quick Apply

Job Details

Part-time | Full-time
From $18 an hour

Qualifications

Computer literacy
Decision making

Full Job Description

Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding personal recommendations and touches to achieve maximum customer satisfaction while conforming with all hotel policies. Comply with any additional requests that may arise pertaining to guest or hotel needs.

Basic Skills:

Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Understanding written sentences and paragraphs in work related documents.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Skills:

Providing exemplary customer service to internal and external customers.
Being aware of others' reactions and understanding why they react as they do.
Actively looking for ways to help people.
Adjusting actions in relation to others' actions.
Teaching others how to do something.
Bringing others together and trying to reconcile differences.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Resource Management Skills:

Managing one's own time and the time of others.
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Tasks:

Greet, register, and assign rooms to guests of hotels or motels.
Contact housekeeping or maintenance staff when guests report problems.
Issue room keys and escort instructions to bellhops.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Make and confirm reservations.
Keep records of room availability and guests' accounts, manually or using computers.
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
Review accounts and charges with guests during the checkout process
Record guest comments or complaints, referring customers to managers as necessary.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or telephone switchboards.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Perform any additional duties as outlined by the manager on duty

Work Activities:

Interacting With Computers
Getting Information
Performing for or Working Directly with the Public
Making Decisions and Solving Problems
Communicating with Supervisors, Peers, or Subordinates
Resolving Conflicts and Negotiating with Others
Identifying Objects, Actions, and Events
Establishing and Maintaining Interpersonal Relationships
Processing Information
Updating and Using Relevant Knowledge

Detailed Work Activities:

Calculate costs of goods or services.
Clean facilities or equipment.
Collect deposits, payments or fees.
Discuss account status or activity with customers or patrons.
Discuss goods or services information with customers or patrons.
Provide information and/or distribute materials to employees or customers.
Execute sales or other financial transactions.
Greet customers, patrons, or visitors. Job Description: FRONT DESK
Maintain financial or account records, verify accuracy of financial or transactional data.
Make travel, accommodations, or entertainment arrangements for others.
Operate communications equipment or systems.
Refer customers to appropriate personnel.
Report maintenance or equipment problems to appropriate personnel.
Sort mail.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standing, walking 100 % of time worked
Reach with hands and arms
Ability to lift 25 lbs unassisted
Ability to stoop, kneel, twist body, bend occasionally
Verbally communicate with others

Technology:

Desktop and/or mobile devices with computer applications to manage information, including editing simple databases, inputting data, retrieving specific information.
Facilities management software o InnQuest RoomMaster
Gmail o Email
Electronic mail software o Microsoft Outlook
Office suite software o Microsoft Office

REQUIREMENTS

Sands Hotel and Spa in the heart of Indian Wells has been completely reimagined and is now the most exciting boutique hotel on this side of the Valley. We are looking for people with a great attitude who want to grow with our company and restaurant. Sands features 46 guest rooms, pool deck, a private wedding garden, a signature on-property restaurant, and a full-service spa. The hotel's all-new destination restaurant is headed by inspired by exceptional seasonal ingredients, harmoniously prepared by way of sound modern French technique with playful notes of Moroccan and Mediterranean influence throughout. Thoughtfully created coffee, craft cocktails, and wine selections are designed to enhance the food and guest experience.

Quick Apply

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guest service agent jobs in thermal ca

Front Desk Agent

Front Desk Agent

HOTEL FRONT DESK

Front Desk Agent

Front Desk Clerk

Front Desk Agent

Front Desk (Part-Time)

Front Office Manager

Front Desk Agent

Front Desk Agent

40 - Rooms - Supervisor, Front Desk

Front Desk Agent (Part Time)

RESORT SERVICES SUPERVISOR

Front Office Manager

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