About The Practice
Schmidt Facial Plastic Surgery is one of Denver’s most recognized facial plastic surgery practices and a four-time Top Doctor honoree by 5280 Magazine. The practice is built on surgical precision, discretion, and a high standard of patient care.
Our patients expect exceptional outcomes and a seamless experience throughout every stage of their care. Many have spent years considering surgery and place significant trust in our team. Every interaction matters.
We operate as a small, highly accountable team where each person plays an important role in both patient outcomes and the overall patient experience. This environment requires professionalism, adaptability, strong communication, and a high level of attention to detail.
As the practice continues to grow, we are looking for team members who want meaningful responsibility, exposure to advanced facial plastic surgery procedures, and the opportunity to grow alongside the practice.
Education Requirements: College education or diploma from a recognized Medical Assistant training program
Experience: Experience working in a successful aesthetic medicine/cosmetic dermatology/cosmetic plastic surgery practice or in an operating room setting preferred; we will consider training a dedicated and ambitious team member with plans to remain in the practice long-term, extraordinary people skills, and a strong background in other types of medical practices.
General Job Description: A state-of-the-art plastic surgery practice in the Centennial/Greenwood Village/South DTC area (Englewood unincorporated) is seeking a Medical Assistant. This individual will assist in clinical and operational tasks of this cosmetic and reconstructive surgery solo practice. This labor intensive position demands a strong work ethic and will include a number of clinical/patient care activities as well as administrative responsibilities. The Medical Assistant is a front line player that must exude our image of world-class service, luxury, and commitment to excellence. Strong computer and organization skills are required in this essentially paperless office. The applicant must possess the ability and willingness to learn new concepts that align with the practice's philosophies, policies, and procedures. Time will be divided between sitting, standing, and walking. Office hours are M-F 9-5, sometimes starting/ending outside of these typical hours when busy, and weekend hours by appointment only. Applicant will be working an estimated 40 hours per week. Hours may vary dependent on appointments/need. Applicant should be prepared to work during some later days/evenings and weekend hours to accommodate patients and complete work during busier times.
Applicant must be friendly, upbeat, energetic, poised, self-motivated, and seeking a full-time employment opportunity. He/she should be prepared to work alongside other sophisticated individuals and be interested in interacting with prestigious clientele. Also, the applicant must believe that cosmetic surgery and procedures as well as skin care services/products have a positive impact on the lives of appropriate patients. This position is very customer-service oriented and requires that the applicant always communicate pleasantly with patients, answer phones with warmth and eloquence, and interact among other professionals in the office with a consistently positive demeanor. Applicant must thrive on multitasking, cleanliness, and extreme attention to details.
Full time team members may become eligible for additional compensation that may be allocated toward health insurance and/or other benefits if desired.
To be considered for this position, you must submit the following items:
1. Resume
2. Short cover letter which includes answers to the following questions:
- What about this position attracts you?
- How does this position fit in with your long term career objectives?
- What qualities do you possess that you feel will make you a strong applicant for this position?
- How would your previous employers/co-workers describe you?
- Do you have salary/wage requirements? If so, please describe, and be specific (i.e. do not simply say that this is negotiable).
Attention to detail is highly regarded in this position. We ask that you please demonstrate this quality by providing the above listed items as requested. Resumes submitted without these items will not be considered.
Please note that prior to official employment with us a full background and work check of the candidate will be conducted by an independent agency. Illicit drugs are not permitted, and therefore a drug screen will also be performed as a condition to employment.
We appreciate your time and consideration.
Responsibilities (* indicates primary responsibilities):
Clinical and Patient Care:
greet patients in reception area*
escort patient to exam, consultation, or preoperative area*
assist with patient transfers (to and from beds/chairs) as needed*
perform before and after photography*
intelligently provide the patient with detailed information regarding products and services offered at the clinic*
fill in as patient care technician on rare occasion (weekend/night shift)
assist with procedures in OR and examination rooms*
demonstrate excellent grasp of medical terminology*
scribe clinical notes for provider(s)*
assist patient with activities and responsibilities in preparation for surgery*
assist with some aspects of recovering patient and preparation for discharge*
make follow-up phone calls to patients*
clean and sterilize instruments*
maintain sterilizer*clean clinical areas*
maintain OSHA standards/guidelines*
prepare and serve limited selection of food/beverage items
prepare room for procedures*
take vital signs*
Administrative:
schedule patient appointments*
perform various billing tasks*
process monetary transactions*
demonstrate capability of working efficiently with Microsoft Windows/Office, email, Google, and other internet software
aid in regularly tracking inventory*
stock inventory (involves moving boxes, possibly up to 30 lbs)*
coordination and performance of various concierge services*
communicate with vendors to research the most cost-effective products and services
learn to efficiently use the electronic medical record*
open and close office on daily basis*
maintain overall clean and orderly appearance of clinic*
answer incoming calls and respond to inquiries*
assist patients with completion of all necessary forms and documentation
keep track of stock of forms and office supplies
ensure patient information is accurate including billing information
coordinate/schedule hospital admissions, tests, and outside appointments for patients*
inform patients of and enforce office policies/procedures
accurately maintain patient records, including photography*
Other Expectations:
consistent presentation of a polished and well-groomed professional appearance
wear uniform or professional attire as instructed
articulate in both oral and written communication with use of appropriate grammar
ability to train others when hired
work occasional night and weekend hours
extremely friendly personality and comfort with social interactions
carry communication device to be available (on-call) after hours
perform quality work within deadlines with or without direct supervision
mature interpersonal skills to facilitate a healthy & comfortable environment for all patients and team members
work effectively as a team contributor on all assignments
work independently while also effectively communicating and coordinating work efforts with other team members and organizations
maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
efficient, honest, consistent, and timely performance of responsibilities
handle stressful and busy periods with grace and ease
safeguard patient privacy and confidentiality
ensure reception area is well maintained, neat and clean*
comfort working in an environment under audio and video surveillance
perform other duties as assigned
Work with immediate supervisor to:
identify any areas requiring attention or improvement
coordinate and optimize professional and personal scheduling
develop policies and procedures
measure results against standards and make necessary adjustments
improve workflow for an essentially paperless office
prepare office for accreditation survey with AAAHC
Job Type: Full-time
Pay: $19.50 - $25.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
Medical Specialty:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- How long is your commute to the intersection of I25 and Arapahoe Road?
- Have you carefully read the entire job description and submitted a cover letter with all required information? Applications submitted without all required detail / evaluations / phone screen will not be considered.
Work Location: In person
