Top 29 It director Jobs in Thousand Oaks, Ca

Director, Global IT Support
AeroVironment —Simi Valley, CA
- $163,000 - $261,000 a year
- Full-time
- Computer science
- Computer Science
- 11+ years
- Paid holidays
- Health insurance
7d
Director, IT Operations
Ascent Developer Solutions —Encino, CA
- Up to $180,000 a year
- Computer science
- Computer Science
- Inventory management
- Health insurance
- Dental insurance
Director of Product Management
Guitar Center —Westlake Village, CA
- $195,000 - $250,000 a year
- Full-time
- Product management
- Senior level
- 4 years
Program Director, Missiles
Ensign-Bickford Industries, Inc. —Moorpark, CA
- $225,000 - $275,000 a year
- Full-time
- Bachelor's degree
- Senior level
- Leadership
13d
Director of Enterprise Data Analytics and GIS
City of Oxnard —Oxnard, CA
- $130,610.37 - $200,586.88 a year
- Online Application
- Computer Science
- Computer literacy
- System design
- Health savings account
- Health insurance
CD&A - Associate Director, Agentic AI Business Solutions
Amgen —Thousand Oaks, CA
- $150,858.85 - $204,103.15 a year
- Hybrid work
- 7 years
- Doctoral degree
- Master's degree
- Disability insurance
- Health insurance
Program Director, Space
Ensign-Bickford Industries, Inc. —Moorpark, CA
- $225,000 - $275,000 a year
- Full-time
- Bachelor's degree
- Senior level
- Leadership
VP IT Programs & Service Enablement
Logix Federal Credit Union —Valencia, CA
- $174,302.31 - $278,883.69 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Product management
Senior Director, Data Analytics and Artificial Intelligence
True Classic —Calabasas, CA
- Full-time
- Google Workspace
- System design
- Office
- Health insurance
- Dental insurance
Quick Apply
Associate Director, Orchestration Engine
Amgen —Thousand Oaks, CA
- $150,768.75 - $203,981.25 a year
- Doctoral degree
- Office
- 3 years
- Disability insurance
- Health insurance
3d
Director - Enterprise Project Management Office (EPMO)
Premier America Credit Union —Chatsworth, CA
- $125,000 - $150,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Health savings account
- Paid holidays
9d
Associate Program Director, Digital Solutions
Abbott Laboratories —Sylmar, CA
- $148,700 - $297,300 a year
- Full-time
- HIPAA
- Analysis skills
- Organizational skills
- Health insurance
- Tuition reimbursement
Director, Creative AI & Production Technology
Lionsgate Entertainment —Santa Monica, CA
- $150,000 - $170,000 a year
- Office
- 8 years
- Quality control
- Health insurance
- Dental insurance
VP, TPM
IPSY —Santa Monica, CA
- $225,000 - $275,000 a year
- Hybrid work
- Computer science
- Computer Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
14d
Director - Cluster Leader/Unified Client Portal, Development
CITRIN COOPERMAN ADVISORS LLC —Woodland Hills, CA
- $165,000 - $250,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Director, Project Management Office
Easter Seals Southern California, Inc. —Oxnard, CA
- $116,000 - $144,000 a year
- Weekends as needed
- 7 years
- Microsoft Outlook
- Writing skills
1h
Director, Web Product & Experience
Proper Hospitality —Santa Monica, CA
- $165,000 - $200,000 a year
- Hybrid work
- Product management
- Senior level
- Commercial
Quick Apply
VP, AI Solutions & Product Delivery
Lionsgate Entertainment —Santa Monica, CA
- $250,000 - $300,000 a year
- 6 years
- Office
- JavaScript
- Health insurance
- Dental insurance
Director, Business Systems & Manufacturing Applications
NEOTECH —Chatsworth, CA
- $135,000 - $145,000 a year
- Hybrid work
- Background check
- Up to 50% travel
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
4d
VP, Product – Business Applications
Universal Music Group —Santa Monica, CA
- $225,000 - $365,000 a year
- Full-time
- Product management
- Recruiting
- Senior level
- Paid parental leave
- Paid holidays

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Director, Global IT Support

AeroVironment -
Simi Valley, CA

Apply Now

Job Details

Full-time
$163,000 - $261,000 a year
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Managing technical support teams
Managing teams in a customer support role
Microsoft Office
Communication platforms
Bachelor's degree
Technology management
Desktop (troubleshooting support)
Vendor relationship management
Collaborative technology platforms
UEM
Identity and access management (IAM) solutions
Desktop administration
Senior leadership

Full Job Description

Worker Type

Regular

Job Description

Summary

The Director, Global IT Support is a senior technology leader responsible for overseeing enterprise-wide end-user support for approximately 5,000 employees across multiple locations. This role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. This individual will drive a high-performance support culture focused on service excellence, automation, scalability, and operational transparency. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.

Position Responsibilities

Define and execute the enterprise internal support strategy to meet the needs of a large, distributed workforce.
Align support capabilities with organizational goals, digital workplace initiatives, and employee productivity outcomes.
Develop and manage key performance indicators (SLAs, CSAT, FCR, MTTR) to measure and continuously improve service delivery.
Lead and scale a globally distributed team of service desk agents, endpoint engineers, and application support specialists.
Manage support staffing strategies, including onshore/offshore models, tiered escalation, and 24/7 coverage planning.
Oversee third-party support vendors and MSP relationships, ensuring accountability to performance expectations.
Oversee daily operations of the enterprise IT service desk, with responsibility for ticket volume management, quality assurance, and process compliance.
Own endpoint lifecycle management including provisioning, imaging, device security, and asset tracking.
Ensure seamless onboarding/offboarding processes, including automated provisioning, device delivery, and access control.
Serve as the senior point of escalation for employee support issues impacting business continuity.
Maintain strong relationships with HR, Facilities, Security, and business leadership to ensure IT services meet user and business needs.
Provide regular reporting and executive-level visibility into support performance, trends, and strategic improvements.

Basic Qualifications (Required Skills & Experience)

Bachelor’s degree in computer science, Information Systems, or related field; master’s degree a plus.
12+ years of IT support or infrastructure experience, with 5+ years in IT leadership roles within a large, enterprise-scale environment (1,000+ users).
Proven track record leading service desk, desktop support, and collaboration tool teams at scale.
Deep knowledge of Microsoft 365, collaboration platforms, endpoint management, and IAM solutions.
Strong understanding of ITSM frameworks (e.g., ITIL) and enterprise service management tools (e.g., ServiceNow).
Exceptional leadership, communication, and vendor management skills.

Other Qualifications & Desired Competencies

ITIL v4, HDI, or other relevant certifications.
Excellent written and verbal communication skills
Strong analytical, critical thinking and interpersonal skills, with the ability to speak and write persuasively
Demonstrated experience working with cross-functional teams; ability to develop and maintain internal and external trusting, professional relationships
Uses vision to think beyond the immediate situation, explore multiple potential paths, and adapt decision-making style based on the situational circumstances
Inspires, motivates, and empowers people to deliver organizational goals, while also delivering value back to employees
Brings organizational values to life using personality, uniqueness, and the creation of a shared vision
Champions the process of change and promotes a culture of quick adaptation while helping others deal with the effects of change
Takes ownership and responsibility for assigned tasks
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Focuses on teamwork and puts the success of the team above one's own interests

Physical Demands

Ability to sit, stand, stoop, reach, lift (up to 10 lbs.), bend, etc. Hand and wrist dexterity to utilize the computer.
May require travel to sites/program and special functions.

Environmental Conditions Critical to Performance:

Work is in an office environment, climate controlled through central air conditioning/heating.
May have some exposure to outside environment while traveling.

Special Requirements

U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
Must be able to travel within the Continental U.S. and internationally when required.

Clearance Level

No Clearance

The salary range for this role is:

$163,000 - $261,000

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply. NO agencies please.

About AV:

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

U.S. Citizenship required

Apply Now

Refine Your Search

it director jobs in thousand oaks, ca

Director, Global IT Support

Director, IT Operations

Director of Product Management

Program Director, Missiles

Director of Enterprise Data Analytics and GIS

CD&A - Associate Director, Agentic AI Business Solutions

Program Director, Space

VP IT Programs & Service Enablement

Senior Director, Data Analytics and Artificial Intelligence

Associate Director, Orchestration Engine

Director - Enterprise Project Management Office (EPMO)

Associate Program Director, Digital Solutions

Director, Creative AI & Production Technology

VP, TPM

Director - Cluster Leader/Unified Client Portal, Development

Director, Project Management Office

Director, Web Product & Experience

VP, AI Solutions & Product Delivery

Director, Business Systems & Manufacturing Applications

VP, Product – Business Applications

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