Top 131 Guest relations manager Jobs in Thousand Oaks Ca

People and Culture Manager - Greater Los Angeles Area (Westlake Village)
Four Seasons —Westlake Village, CA
- $85,000 - $90,000 a year
- Full-time
- Spanish
- Microsoft Excel
- English
Housekeeping & Guest Relations Manager
NOBU RYOKAN MALIBU —Malibu, CA
- $70,000 - $75,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
Guest Relations Manager
NOBU RYOKAN MALIBU —Malibu, CA
- $70,000 - $75,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Director of Sales and Marketing
Hilton Woodland Hills/Los Angeles —Woodland Hills, CA
- $150,000 a year
- Email
- 3 years
- Hotel
- High school diploma or GED
- Travel reimbursement
- Free parking
Quick Apply
Insomniac - Project Manager, Production & Operations
Live Nation —Calabasas, CA
- $75,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- CAD
- 5 years
- Mid-level
- Work from home
Insomniac - Manager, Back of House Operations
Live Nation —Calabasas, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Supervising experience
Cashier
Corner Bakery Café —Westlake Village, CA
- $20 an hour
- Full-time
- ServSafe
- English
- High school diploma or GED
Quick Apply
Rooms Manager In Training (Ultimate Leaders Program)
The Beverly Hills Hotel —Beverly Hills, CA
- $30.39 an hour
- Microsoft Outlook
- Marketing
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Director of Front Office
Marriott International, Inc —Los Angeles, CA
- $88,000 - $111,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
Office Coordinator, University Events
Pepperdine University —Malibu, CA
- $22.06 - $24.51 an hour
- Full-time
- High school diploma or GED
- University
- Bachelor's degree
Management Position (Assistant Manager to General Manager)
Lure Fish House —Westlake Village, CA
- $26 - $29 an hour
- Full-time
- ServSafe
- Mid-level
- Leadership
- Profit sharing
- Health insurance
Security Services Director
J. Paul Getty Trust, The —Los Angeles, CA
- $162,546 - $227,576 a year
- Weekends as needed
- Office
- Apartments
- Senior level
- Paid holidays
- Health insurance
General Manager
Corner Bakery Café —Westlake Village, CA
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Holiday District Manager- Southern California
Cherry Hill Programs Inc —Valencia, CA
- $2,704 a week
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Inventory management
- Opportunities for advancement
- Referral program
Quick Apply
10d
Site Manager
RadNet San Fernando Valley —Northridge, CA
- $70,304 - $75,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health savings account
- Health insurance
Associate Manager - Healthcare Parking Operations - Providence St. John’s Health Center
Towne —Santa Monica, CA
- $78,000 - $95,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
3d
Hotel Assistant General Manager
Homewood Suites Santa Clarita- Valencia —Santa Clarita, CA
- $72,000 - $90,000 an hour
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid time off
Quick Apply
Rooms Manager in Training (Ultimate Leader Program Trainee)
Hotel Bel-Air —Los Angeles, CA
- $29.83 an hour
- Weekends as needed
- Microsoft Outlook
- Management
- Ability to walk for extended periods
- Health insurance
- 401(k)
Office Manager
Pepperdine University —Malibu, CA
- $26.92 - $28.84 an hour
- Full-time
- CPR Certification
- BLS Certification
- HIPAA
2d

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People and Culture Manager - Greater Los Angeles Area (Westlake Village)

Four Seasons -
Westlake Village, CA

Apply Now

Job Details

Full-time
$85,000 - $90,000 a year

Qualifications

Employee onboarding
Spanish
Committee work
Workplace incident investigation management
Microsoft Excel
Data privacy compliance management
Phone communication
Employee grievance management
Implementing diversity and inclusion programs in a human resources role
Safety regulations
Employee engagement program (employee development activity)
Leave management
Internal compliance auditing
Associate's degree in Business Administration
HR risk management strategy
HR legal compliance
English
Mid-level
Risk mitigation strategy implementation
Internal investigations
Talent acquisition strategy
Performance management
Workers' compensation insurance knowledge
High school diploma or GED
Personnel records management
Disciplinary action management
Recruitment and selection
Human Resource Management
Compliance documentation
Implementing HR recruitment processes

Full Job Description

Job ID: REQ10379936

Four Seasons Westlake Village

Location: Westlake Village, California, United States of America

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

People and Culture Manager

JOB SUMMARY:

This role provides strategic People & Culture guidance and oversight for human resources operations at the property level. The role advises leadership on employee relations, compliance, and workforce planning, and is responsible for ensuring that People & Culture programs and processes are effectively implemented. The position exercises independent judgment in addressing employee relations matters and mitigating organizational risk, and oversees day-to-day HR operations.

Education:

High school diploma or GED; 2 years experience in the People and Culture, management operations, or related professional area.

2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in People and Culture, management operations, or related professional area.

License or Certification: PHR/SHRM preferred

Job Responsibilities
Oversees and ensures effectiveness of employee communication strategies and channels.
Reviews and provides guidance on employee discipline and corrective action, including making recommendations to leadership on appropriate outcomes.
Leads complex workplace internal audits and provides findings and recommendations to senior leadership. Maintains detailed investigation records.
Utilizes an “open door” policy to acknowledge employee concerns in a timely manner
Advises managers and leadership on resolution of employee relations issues and escalates high-risk matters as appropriate.
Partners with Security to conduct employee accident investigations, as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Oversees recruitment strategy and supports leadership in workforce planning and talent acquisition decisions..
Provides guidance to management on candidate selection processes and hiring decisions.
Oversees unemployment claims strategy and ensures appropriate representation and compliance.
Prepares for and attends unemployment hearings in a representative capacity.
Ensures onboarding and training programs are effectively implemented by the P&C team.
Oversees onboarding processes to ensure consistency and compliance.
Oversees onboarding processes to ensure consistency, compliance and prioritization of guest service in company culture.
Collaborates with management team to ensure departmental orientation processes are in place and develops systems to ensure employees receive the appropriate new hire training to successfully perform their job.
Ensures compliance with recordkeeping and documentation requirements through oversight and periodic audit.
Ensures compliance with procedure for accessing, reviewing, and auditing employee files, confidential, files and ensure compliance with the Privacy Act.
Communicates property rules and regulations via the (EMPACT) employee handbook.
Participate in periodic claims reviews with Regional Claims process.
Represents People and Culture at the property Safety Committee; support initiatives helps build awareness and importance of safety in the workplace and decrease accident frequency and severity.
Oversees workers’ compensation and leave administration processes, ensuring compliance and appropriate handling by the P&C team..
Provides oversight and guidance on Leave of Absence administration.
Launching and follow through on hotel and corporate initiatives.
Project work such as our ongoing Diversity Inclusion & Belonging initiative.
Ensures appropriate training programs are delivered by the People and Culture team.
Directs communication strategy for hotel-wide initiatives in partnership with leadership.
Oversees compliance with HR recordkeeping requirements through audit and process review.
Exercises independent judgment in advising management on employee relations and risk mitigation.
Partners with senior leadership on organizational and workforce planning decisions.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Plans and leads employee recognition and engagement efforts and events for hourly and management staff.
Perform other job duties as requested by Supervisors.

Our Needs:

Candidate must be able to thrive in a fluid environment, with a spirit for serving our employees and guests.
Fluent in English and Spanish preferred.
Skilled at Microsoft Office programs, Word, Excel, Canva (or similar application), and has the ability to quickly learn the HRIS.
Embraces being detail-oriented (quality), highly efficient (speed) and strong follow up skills.
Open to learning and participating in a dynamic, team atmosphere and maintain confidentiality.
Strong critical thinking skills and problem solving skills.

Compensation Rage: $85,000- $90,000

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Apply Now

Refine Your Search

guest relations manager jobs in thousand oaks ca

People and Culture Manager - Greater Los Angeles Area (Westlake Village)

Housekeeping & Guest Relations Manager

Guest Relations Manager

Guest Experience Planner

Director of Sales and Marketing

Insomniac - Project Manager, Production & Operations

Insomniac - Manager, Back of House Operations

Cashier

Rooms Manager In Training (Ultimate Leaders Program)

Director of Front Office

Office Coordinator, University Events

Management Position (Assistant Manager to General Manager)

Security Services Director

General Manager

Holiday District Manager- Southern California

Site Manager

Associate Manager - Healthcare Parking Operations - Providence St. John’s Health Center

Hotel Assistant General Manager

Rooms Manager in Training (Ultimate Leader Program Trainee)

Office Manager

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