JOB
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Library Department, including reference services, collection development and maintenance, youth and adult services, circulation services, technical services, and community programming; participates in the development of policies and strategies for department operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Deputy City Manager in areas of expertise; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the assigned management or supervisory personnel. Exercises technical and functional direction over and provides training to lower-level staff.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating library services, programs, collections, and operations of the Library Department. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include policy development, budget administration, program oversight, and compliance with State Library and other applicable requirements. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. EXAMPLE OF DUTIES
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
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Plans, manages, and oversees the daily functions, operations, and activities of the Library department, including public service delivery, collection-related operations, and library programs.
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Participates in the development and implementation of goals, objectives, work plans, policies, and priorities for the department; recommends, within department policy, appropriate service and staffing levels; recommends and administers policies and procedures.
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Participates in the development, administration, and oversight of the department budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
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Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs and service delivery methods; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Deputy City Manager.
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Participates in the selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
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Provides overall management direction for library collections, service areas, and programs, including collection development and maintenance, reference services, circulation, youth and adult services, technical services, and literacy, educational, and community engagement programs; ensures services and materials meet community needs and professional standards.
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Directs the delivery of public-facing library services; addresses complex service issues and patron concerns; and ensures responsive, equitable, and effective customer service.
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Prepares, reviews, and submits required statistical, operational, and grant-related reports; ensures compliance with State Library, funding agency, and other external reporting requirements.
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Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.
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Serves as liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as required.
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Provides highly complex staff assistance to the Deputy City Manager; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of working and official department files; ensures the proper documentation of operations and activities.
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Reviews the work of staff to ensure compliance with applicable federal, state, and local laws, codes, and regulations.
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Represents the City in meetings with members of other public and private organizations, community groups, contractors, and the public.
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Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of library services and information management.
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Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
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Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.
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Performs other duties as assigned.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.
WORKING CONDITIONS
City employees may be required to work extended hours, including weekends, evenings, and holidays to meet the City’s operational needs; employees also serve as a Disaster Service Worker during emergencies consistent with California Government Code Sections 3100-3109.
TO APPLY
To be considered for this position, please apply online at:
www.bobmurrayassoc.com
