Top 33 Call center representative Jobs in Tifton, Ga

Customer Support Specialist
Colony Bank —Fitzgerald, GA
- Full-time
- Research
- Mid-level
- Windows
Quick Apply
Contact Center Representative (Part-Time)
First Commerce Credit Union —Adel, GA
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Dental insurance
Quick Apply
Contact Center - Customer Service Representative (Bilingual - Spanish Required)
First Commerce Credit Union —Adel, GA
- Weekends as needed
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Dental insurance
Quick Apply
Sales BDC Agent
Powerhouse Automotive Group —Sylvester, GA
- Weekends as needed
- Dealership
- High school diploma or GED
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
4d
Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15.25 an hour
- Part-time
- Writing skills
- Windows
- Ability to sit for extended periods
- Health insurance
- 401(k)
Outbound Licensed Insurance Sales Rep- Remote Position
Forbes Insurance —United States
- $55,000 - $90,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Organizational skills
- Paid holidays
- Dental insurance
Quick Apply

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Call Center/Customer Service Rep
Automated Health Systems —Thomasville, GA
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$14 - $17 an hour
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6d
Experienced Debt Collector | Senior Collections Specialist | Call Cent
LIVE OAK FINANCIAL INC —Albany, GA
Handle high-volume outbound and inbound collection calls. Accept payments through approved payment processing tools. Remote or hybrid collections role.
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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1d
Inside Sales Representative
Renewal by Andersen of Alabama —Columbus, OH
Valid driver's license and reliable transportation for work. In this role, you would be calling outbound and receiving inbound calls within our warm contact…
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1d

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Customer Support Specialist

Colony Bank -
Fitzgerald, GA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Windows
Microsoft Office
High school diploma or GED
Desktop applications
Windows support

Full Job Description

Are you looking for a rewarding career? Then you’ve come to the right place. At Colony Bank, we have over 500 engaged team members who are part of high performing teams that are empowered to serve our customers. We are passionate about serving our customers and delivering solutions.

At Colony Bank, we Make It Easy! Make It Fun! Make It Happen!

Position Purpose:
To handle incoming Support Center telephone calls, live online chats and emails, both internal and external, and provide customer support for account inquiries, internet banking, mobile banking, debit cards, bill pay, remote deposit, overdraft protection and eStatements. In addition to Call Center responsibilities, the position will cross train on Universal Banker responsibilities in the Banking Center; with the intent to become a Banking Center team member.

Work Location: Fitzgerald, GA

Essential Functions and Basic Duties:
1. Answer all incoming customer calls, internal and external.
2. Route all calls to appropriate departments if not able to assist customer directly.
3. Perform necessary functions within capabilities to resolve issues/problems for customer’s call:
a. Reset passwords/PINs for appropriate applications/systems
b. Research transactions
c. Maintenance access to appropriate applications/systems
d. Order replacement debit cards; close/block cards reported lost or stolen; assist with activating and/changing PINs
e. Provide customers with instructions and tutorials for appropriate applications/systems
f. Grant and delete employee access to applications/systems as necessary
4. Routinely check the queue for calls holding or calls left on the message system.
5. Assist branch personnel with maintenance and complex problems for resolution.
6. Monitor daily reports, balances and activity.
7. Document all calls into the work order application or other appropriate system(s).
8. Provide input and support all management decisions.
9. Complies with all bank and personnel policies and procedures including but not limited to policies and procedures regarding the Bank Secrecy Act.
10. Complete periodic training provided and/or required by Colony including but not limited to BSA training within required time frames assigned.
11. Other duties as assigned.

Qualifications:
Education:
1. High school diploma or equivalent required.
2. Certification in Microsoft or other computer applications a plus.

Experience:
1. Minimum two years previous experience as customer service representative.
2. Prior experience with online banking, bill pay, debit card and/or electronic statement systems preferred.

Knowledge:
1. Knowledge of the Microsoft Windows operating system required.
2. Ability to work with and learn computers, software and phone systems.
3. Thorough knowledge of bank products and services.

Skills/Abilities:
1. Excellent oral and written communications skills.
2. Must present a professional image in dealing with customers, interdepartmental and external representatives.
3. High level of motivation and ability to perform work quickly and accurately.
4. Must possess the ability to logically think and determine next steps in resolving customer issues.

Work Environment:
1. Must be able to sit for extended periods of time.
2. Regular Office Conditions.

Colony Bank is an equal opportunity employer.

Quick Apply

Refine Your Search

call center representative jobs in tifton, ga

Customer Support Specialist

Contact Center Representative (Part-Time)

Contact Center - Customer Service Representative (Bilingual - Spanish Required)

Sales BDC Agent

Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time

Outbound Licensed Insurance Sales Rep- Remote Position

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