Top 1933 Customer success specialist Jobs in Times Square Ny

Customer Success Specialist
ALTO USA LLC —Manhattan, NY
- $66,300 - $69,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Customer Success Specialist
Firefly —New York, NY
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Under 1 year
- 401(k)
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Customer Onboarding Specialist
DoorDash USA —New York, NY
- $21.20 - $31.20 an hour
- Mid-level
- Military encouraged
- Fair chance
- Paid parental leave
- Parental leave
Quick Apply
13d
Customer Onboarding Specialist
Ubeya —New York, NY
- $100,000 a year
- Hybrid work
- Mid-level
- APIs
- Communication skills
Mainframe Customer Success Specialist
BMC Software —New York, NY
- $114,525 - $190,875 a year
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Customer Integration Associate
OnTrac —New York, NY
- $67,200 - $100,800 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
3d
Customer Success - Product Specialist
Personetics —New York, NY
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Commuter assistance
- Health savings account
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Customer Support Specialist
Nevly Holdings Corp. —New York, NY
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Medical Sales - Territory Account Management (Acentus)- White Plains, NY
Prism Medical Products, LLC —White Plains, NY
- $55,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Regulatory Affairs Specialist
elliquence, LLC —Baldwin, NY
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Automotive Sales Professional
Liccardi Ford/Lincoln —Watchung, NJ
- 8 hour shift
- In person
- Sales
- Dealership
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Lead Nurturing & Business Development Specialist
SUPERIOR SEATING —Kenilworth, NJ
- From $32 an hour
- Full-time
- Spanish
- Sales
- Research
- Paid time off
Quick Apply
1d
Installations Specialist
EVERSYS, Inc —Northvale, NJ
- $20 - $28 an hour
- Full-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Water Restoration Manager
Roto-Rooter Services Company —Staten Island, NY
- $90,000 - $100,000 a year
- Mid-level
- Residential
- Driver's License
- Profit sharing
- Paid training
Senior DaaS Sales Executive
PEI Group —New York, NY
- $110,000 - $120,000 a year
- 5 years
- APIs
- Senior level
13d
Therapy Care Specialist - Acute Infusion Pharmacy Technician
Soleo Health Inc —Hawthorne, NY
- $27 - $34 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Cleaning Equipment Sales Specialist
Atlantic Handling Systems —Fair Lawn, NJ
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Account Manager (ENT/Strategic) (Hybrid)
KnowBe4 —New York, NY
- $200,000 - $210,000 a year
- Background check
- Computer Science
- Marketing
- Tuition reimbursement
- Adoption assistance
Quick Apply
Urgent Care Account Specialist
Inizio Engage —New York, NY
- $88,000 - $163,000 a year
- Full-time
- Background check
- 5 years
- Urgent Care
- Paid parental leave
- Paid holidays
Senior DaaS Sales Executive
PEI Group —New York, NY
- $110,000 - $120,000 a year
- 5 years
- APIs
- Senior level
13d

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Customer Success Specialist

ALTO USA LLC -
Manhattan, NY

Quick Apply

Job Details

$66,300 - $69,000 a year

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Cell phone reimbursement
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

In-person customer service
Managing clients in a customer support role
Driver's License
Retail store experience
Client services experience within retail industry

Full Job Description

This is a hybrid role that requires candidates to live in the listed market.

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a critical part of ALTO’s victim advocate service and serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with the ALTO Legal staff and other members of the Operations team to create safer stores and communities. This role will report to the Regional Operations Manager and/or Director of Operations.

A candidate with proven retail customer service skills, a collaborative and innovative mindset and an eye for detail. A strong work ethic and drive is required. Prior retail customer service experience is required. Loss Prevention / Asset Protection/ Investigative experience is of value but not required.

All roles at ALTO US include the following Benefits package to ensure all employees are set up for success, both at work, and in their lives:

100% coverage for Employee’s Medical, Dental, and Vision
Retirement Savings – 401K plus employer matching
Short and Long Term Disability
Life Insurance
Generous vacation, holidays, and family leave benefits
Mobile phone reimbursement plan
Mileage reimbursement per IRS guidelines
Work from Home Reimbursement
Innovative work environment in a multinational company

Role Qualifications:

Associate degree, and/or a minimum of one year of retail customer service experience.
Self-driving work ethic with a focus on precision, and details.
Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
Excellent presentation and communication skills.
Enjoys working with others.
Energized by change and variety.
Able to build partnerships.
Role requires being able to spend majority of workday standing/on your feet.
Dependable transportation required.
Valid Driver License required.
Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

Role Responsibilities:

Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
Demonstrate support for the client’s Asset Protection policies and procedures.
Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
Provide in-person training on our technology platform
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

ALTO believes that success in this position will also require the following, aligned with ALTO’s cores values:

Passion to be part of a growing team
High ethical standards
Flexibility and adaptability to rapid change
Tenacity and determination
Ability to manage simultaneous projects, as well as effectively delegate work
Strong business acumen
Self-motivated and proactive personality

The employer is an "equal opportunity employer." The employer will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, sexual orientation, or sex.

Quick Apply

Refine Your Search

customer success specialist jobs in times square ny

Customer Success Specialist

Customer Success Specialist

Customer Onboarding Specialist

Customer Onboarding Specialist

Mainframe Customer Success Specialist

Customer Integration Associate

Customer Success - Product Specialist

Customer Support Specialist

Medical Sales - Territory Account Management (Acentus)- White Plains, NY

Regulatory Affairs Specialist

Automotive Sales Professional

Lead Nurturing & Business Development Specialist

Installations Specialist

Water Restoration Manager

Senior DaaS Sales Executive

Therapy Care Specialist - Acute Infusion Pharmacy Technician

Cleaning Equipment Sales Specialist

Account Manager (ENT/Strategic) (Hybrid)

Urgent Care Account Specialist

Senior DaaS Sales Executive

I want to receive the latest job alert for customer success specialist in times square ny

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