JOB TITLE: Donation Station Attendant
FLSA STATUS: Non-Exempt Hourly
MISSION OF GOODWILL
Goodwill Industries of Northwest Ohio, Inc. is a nonprofit, 501c3 corporation whose mission is to assist individuals with barriers to employment become self-sufficient through employment training and opportunities. Since 1933 we have assisted thousands of individuals throughout Northwest Ohio to become economically independent.
Requirements and Expectations:
· Must check condition of trailer/center and containers each morning and inform your supervisor of the status.
· Greet and assist every donor. Must act as a responsible worker for the Agency by providing a high level of customer service to all donors. This includes an appropriate and friendly greeting, assisting each donor at their vehicle and providing the donor with a completed tax receipt. At the end of each transaction, the donor must be thanked for giving to Goodwill.
· Must continuously monitor the conditions of all donation centers every morning and throughout the day.
· Receive donations and sort properly in the trailer/center using the appropriate containers.
· Maintain the trailer/center and surrounding area. Must be completely free of clutter and debris. In those instances when the trailer/center is completely full donations are to be well organized and neat. Attendants must constantly be aware of the site’s appearance and do housekeeping, as necessary, to keep the site neat and attractive.
· Call your supervisor when the trailer/center is too full to hold further donations.
· Remove ice and snow near the steps or entryway during the winter months. Spread salt around the steps and sides of the trailer.
· Immediately report any vandalism, theft problems or maintenance requirements your supervisor. With safety in mind, protect the assets of the Agency against all vandals and bandits. All reasonable attempts must be made to stop people who are attempting to deface the trailers or steal donations. Call police and immediately file a report.
· Attendants must adhere to the proper dress code. Jeans, tennis shoes, approved Goodwill shirts and nametags are acceptable.
· Time must be used efficiently. Attendants will be working at all times while on the clock. All donations must be properly containerized within the trailer/center. Donations cannot be stored outside or under the trailer/center.
· Assist drivers with trailer switches. Help them load their trucks.
· Obey all OSHA regulations and safety requirements. Promote good safety work habits. Report any safety violations or safety related problems to the store manager. Use proper lifting techniques as well as other approved safety techniques to avoid personal injuries. Must be familiar with the proper use of the MSDS book as well as the first aid kit.
· Maintain work area by keeping it clean and free of debris at all times. Work areas must be maintained according to the posted schematics. “Stashes” of merchandise are expressly prohibited. The only time an employee may shop, or make a purchase is when the employee does not work in their store that day. They may however, shop at any other store location at any other time. Shopping and/or making a purchase is permitted on the sales floor only and is strictly prohibited in the production room.
· Report any unauthorized shopping, purchasing or “stashing” of merchandise or requests of the aforementioned immediately to your supervisor. Failure to do so will result in disciplinary action.
REGULAR DUTIES
· Responsible for safety of those assigned to work area.
· Provide a positive role model.
· Cooperate with other departments/stores.
· Understand and implement Agency mission.
· Assure compliance with Agency policies.
· Represent the Agency to outside groups/businesses.
· Maintain records and files.
· Comply with and monitor safety programs.
· Promote a spirit of teamwork.
· Effectively and productively manage time.
· Maintain an acceptable quantity and quality of work.
· Attend meetings and training programs as directed.
· Perform any and all duties deemed necessary by the Agency.
OCCASSIONAL DUTIES OR SPECIAL ASSIGNMENTS
Must work flexible hours and weekends. Travel for meetings and training as required
SPECIFIC EXPERIENCE/SKILLS:
- Good communication and interpersonal skills.
- Good organizational skills.
- Must not have any respiratory or other ailments that could be aggravated by dust, lint, cotton fiber, etc.
- Must be able to stand for up to 8 hours, lift, carry up to 50 pounds and pass a required physical examination.
- Capable of climbing stairs while carrying heavy loads and to work in all weather conditions.
- Must be able to travel to any location by means of a car or some other form of public transportation.
- High school education preferred.
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
- Toledo, OH 43613 (Preferred)
Work Location: In person
