Top 1 Pbx Jobs in Toledo, Oh

Network Operations Center Engineer
WYN Consultants —Holland, OH
- $50,000 - $80,000 a year
- Overnight shift
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d

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Network Operations Center Engineer

WYN Consultants -
Holland, OH

Quick Apply

Job Details

Full-time
$50,000 - $80,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Telecommunications network troubleshooting
Vendor relationship building
CCNP
Linux support
Technical documentation
CCNA
English
VoIP
Bachelor's degree
JavaScript
Leading team collaboration initiatives
Voice over internet protocol (VoIP) configuration
Technical troubleshooting support
Telecommunications data network configuration
Cross-functional team management
Network Address Translation (NAT)
Cross-functional communication

Full Job Description

General Summary:

We are seeking a VoIP Engineer with a strong background in analog voice and Voice-over-IP to join our Network Operations team. The ideal candidate will assist in delivering a superior customer experience. This position does not have any direct reports. The incumbent will be responsible for implementing and operating VoIP and telephony services.

The incumbent in this role will be responsible for quickly understanding and operating on these platforms, using existing documentation and independent discovery of the environments, as needed.

Principal Duties and Responsibilities:

Serve as a primary escalation contact for Voice Network Operations Center (VNOC)
Operate Asterisk PBX, call management systems, and IVRs located in diverse geographic regions
Provide expertise in VoIP-based technologies primarily focused on delivering carrier services to hospitality and retail environments
Perform design work that incorporates industry best practices for hospitality and enterprise customers
Function as a technical lead for projects requiring VoIP technologies
Coordinate proper installation, configuration, and testing of VoIP components
Create and maintain documentation to support the implementation and management of VoIP technologies
Collaborate with engineering function to ensure that designs are in line with the needs of the current and future requirements from our customers, network platforms, and security compliance
Engage and manage external vendors as appropriate to enhance the team’s capabilities
Other duties and responsibilities, as assigned
This position participates in an on-call rotation and may provide support off hours as required
This position may require up to 20% travel

Knowledge, Skills and Abilities Required:

2+ years’ experience implementing, troubleshooting, and maintaining VoIP systems
Demonstrated knowledge with telephone networks – POTS and VoIP
Demonstrated knowledge with telephony standards and protocols – H.323, MGCP, ISDN, SIP, RTP
Demonstrated knowledge with IP networks and troubleshooting (VoIP, NAT Traversal, STUN, etc.)
Demonstrated knowledge programming and scripting (BASH / Python / JavaScript / PHP)
Demonstrated knowledge working in Linux-based open-source environments and platforms
Strong technical, leadership, and communication skills
Demonstrate the ability to lead complex projects in a cross functional team environment
Demonstrate the ability to articulate ideas to both technical and non-technical audiences
Ability to independently lift and carry 35 lbs.
Ability to hear ordinary conversations and phone communications

Qualifications, Experience and Education:

Required — Bachelor’s degree in technology or equivalent experience (5-years)
Required — Experience with Asterisk-based PBX installations
Preferred — Experience in hospitality or service provider networks
Preferred — Industry relevant training and certifications — CCNA, CCNP, dCAA, dCAP, etc.

Pay: $50,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Parental leave
Vision insurance

Education:

Bachelor's (Required)

Experience:

IP networks & troubleshooting: 2 years (Required)
Linux: 2 years (Required)
Programming & scripting: 2 years (Required)
Asterisk-based PBX Installations: 2 years (Required)
VoIP: 2 years (Required)

Language:

English (Required)

License/Certification:

CCNA (Required)
dCAA (Required)
dCAP (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Ability to Commute:

Holland, OH 43528 (Required)

Willingness to travel:

25% (Required)

Work Location: In person

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Network Operations Center Engineer

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