Top 1 Banquet captain Jobs in Toledo Oh

Banquet Captain
The Delta by Marriott —Toledo, OH
- Part-time
- No education required
- English
- Mid-level
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Banquet Captain
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Banquet Captain - The Medallion Club
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Banquet Captain

The Delta by Marriott -
Toledo, OH

Quick Apply

Job Details

Part-time

Qualifications

Team leadership
English
High school diploma or GED
Hotel restaurant experience
General management

Full Job Description

Job Specific

Oversees all aspects of assigned banquet function activities, ensuring that all areas are properly set up and ready at the appointed time
Schedules staff according to established guidelines and forecasted needs
Obtains/reviews Banquet Event Orders, coordinates activities as needed to ensure timely performance of all contracted setup, food preparation and service activities
Assigns service stations, pre and post function duties
Supervises completion of all function set up/preparation activities
Inspects, accepts/rejects banquet food for quality, appearance & presentation prior to service
Works closely with Banquet Chef to ensure that all banquet food preparation and presentation meets or exceeds guest expectations and hotel standards and that food is ready at appointed time
Monitors all banquet personnel in the performance of their duties
Observes/assists Banquet Service personnel to ensure that all food service activities follow Star Service Standards
Inspects all banquet service equipment prior to, during and at the end of each function, to ensure that all equipment is in proper working order
Inventories materials and supplies at the beginning of shift, obtains sufficient materials and supplies necessary to support forecasted level of business
Coordinates preparation of coffee, iced/hot tea as required
Verifies banquet cover count, prepares and presents banquet check for guest payment/signature, forwards signed check, all associated documentation and payment (if received) to appropriate accounting representative
Responds to guests complaints/comments in a positive, professional manner, follows Star Service \Own & Resolve Guest Issues\ standard
Completes Banquet Captains Report to document all function specific activities and make suggestive critique
Coordinates all break down activities designed to leave function rooms clean, orderly and ready for the next function
Oversees security and maintenance of all banquet equipment and supplies
Attends appropriate meetings to communicate and acquire information pertaining to scheduled event
Conducts meetings with department personnel as needed to keep them informed of upcoming events and activities
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Trains, appraises, coaches, counsels and disciplines departmental employees according to Loews Hotels standards
Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance
Other duties as assigned

General

Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Qualifications

High School Diploma or equivalent
Three + years experience as a Banquet Captain in a high volume, upscale hotel or free standing restaurant/banquet operation
Exceptional knowledge and understanding of various banquet and food service techniques and standards
Effective leadership, management, organizational and communication skills
Exceptional guest service skills
Certifications; \Certified Food Manager\, \TIPS\ or equivalent responsible vendor
Ability to lift and carry food service trays weighting 35+ pounds
Ability to speak, read and write the English language
Ability to stand, stoop, bend repetitively during entire shift
Ability to work flexible schedule to include weekends and holidays

Join us in the excitement of introducing the all-new Delta Hotels by Marriott Toledo, a gem tucked in the vibrant heart of Toledo, OH, right on the prestigious University of Toledo Medical Center campus. With 212 guest rooms and suites, our hotel promises an indulgent retreat for every visitor. We're not just about accommodation; we're about curating unforgettable experiences, be it for business travelers or those seeking leisurely respites. Set to dazzle in July 2024, our hotel will feature a chic restaurant and bar, sprawling banquet spaces spanning over 14,000 sq. ft., and all the beloved amenities you'd expect – from a state-of-the-art fitness center to a relaxing indoor pool, along with complimentary Wi-Fi and parking.
But what makes this opportunity truly thrilling is our quest for a dynamic individual to join our team in the role of a Group Sales Associate. If you're passionate about weaving connections, driving revenue, and crafting exceptional guest experiences, then this might just be the perfect fit for you.

Job Type: parttime

Education: No education required

Work location: On-site

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