Reports to: Store Manager Department: Retail
FLSA Status: Non-Exempt Supervises: None
Job Summary Book processor/Donations Attendant:
Sorts, prices, and prepares donated books for placement in the store.
Job Summary of a Book Processor
Essential Functions:
-
Inspects donated books for overall quality and determines disposition of items based on store manager's direction.
-
Prepares books for the store according to the store quality and pricing standards.
-
Uses pricing machine, adhesive price tags in accordance with store standards and Store Manager's direction.
-
Meets or exceeds goals and standards of production and quality.
-
Accomplishes assigned cleaning routine.
-
Assists in the training of workers and consumers in cooperation with the Workforce Development Department staff.
Job Summary Donations Attendant:
As a Donor Greeter, you will:
- Greet donors graciously and promptly within 10 seconds
-
Unload donations from vehicles and offer tax receipts to donors
-
Report an accurate daily donor count
- Accurately sort and prepare donations for further processing
- Provide world class customer service to all customers and donors
Education and/or Experience:
High school diploma or equivalent preferred.
Knowledge, Skills, and Abilities:
-
Able to stand for two hours at a time over a period spanning up to eight hours.
-
Must be able to work evenings and weekends.
Additional Responsibilities:
-
CARF: Ensure documentation and compliance with CARF standards.
-
Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
-
Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
-
Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
-
Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
-
Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
-
Strategic Visioning: Commitment to innovation, continuous learning, and leading change in creating community value.
-
Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful, and business-like attitude.
-
Carries out additional duties as assigned by the store manager or Director of Retail.
-
Maintains safety standards within areas of responsibility.
-
Promotes and demonstrates cooperation and teamwork.
Physical Demands and Work Environment:
Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing to a significant degree, and be able to move large boxes, furniture, and other heavy items.
