Top 39 call center Jobs in tomahawk wi

Telephone Sales Rep - Outbound
FLS Connect —Merrill, WI
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- High school diploma or GED
- Typing
- Paid training
- Health savings account
Customer Service Agent I
Church Mutual Insurance, S.I. —Merrill, WI
- $21.85 - $32.20 an hour
- Hybrid work
- Spanish
- English
- High school diploma or GED
Quick Apply
Client Services Coordinator
Hougum Law Firm LLC —Rhinelander, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid holidays
- Health insurance
Financial Advisor Recruiter
Sourced. —United States
- From $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Financial services
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Dispatcher/Emergency/Antarctica
PAE —United States
- $1,218 a week
- Full-time
- Background check
- Microsoft Outlook
- Heavy lifting
- Health insurance
- 401(k)
8d
Bilingual Customer Service Representative – Portuguese Speaking
AMERICAN FREEDOM INSURANCE —United States
- $20 - $24 an hour
- English
- High school diploma or GED
- Typing
- Paid training
- Health savings account
Quick Apply
10d
Licensed Customer Service Representative
American Collectors Insurance —United States
- $21 - $23 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
5d
Junior Solutions Engineer - Contact Center
CBE Companies, Inc. —United States
- $54,000 - $60,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Agent I
Church Mutual Insurance, S.I. —Merrill, WI
Property and casualty insurance license required and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state…
$21.85 - $32.20 an hour
Quick Apply

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Bilingual Customer Service Representative
IQventures —Dublin, OH
Minimum 6 months of customer service experience (call center preferred). At *IQVentures*, we’re looking for passionate *Bilingual Customer Service…
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Salesperson - HVAC/Mechanical (Hunter/Cold Calls)
Triple Point —Columbus, OH
Strategic Sales Execution: A demonstrated ability to develop, implement, and successfully execute a sales plan to consistently meet and exceed monthly,…
$70,000 - $100,000 a year
Quick Apply
9d

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Telephone Sales Rep - Outbound

FLS Connect -
Merrill, WI

Apply Now

Job Details

Full-time
$11 - $20 an hour

Benefits

Paid training
Health savings account
Disability insurance
Dental insurance
Paid time off
Vision insurance
Referral program

Qualifications

Computer operation

Full Job Description

Position Title: TSR

Location: Remote work from home

Department: Fundraising Operations

Reports To: Center Manager and Coach

Position Overview:

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. FLS is a performance-driven environment with daily goals for each project. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).

Core Values:

Excellence: We believe in quality results delivered by investing in our people.
Freedom: We encourage exploration, experimentation, agility, and responsiveness.
Respect: We believe in trust, empathy, and empowering our employees.
Teamwork: We embrace diversity, inclusion, and the power of collaboration.
Transparency: We value open communication and clear decision-making.
Accountability: We emphasize personal responsibility as the foundation of success.

Compensation and Benefits:

Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
A retention bonus
- $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
- $500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
Referral bonus program.
Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.

Duties and Responsibilities:

Make outbound fundraising calls to solicit pledges for client projects.
Follow provided and client-approved messaging on every call.
Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
Use responsive listening to provide appropriate situational responses.
Meet and maintain project goals and efficiency metrics.
- Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
- 95% on-time (start of shift and back from breaks and lunch).
- 95% shift adherence/absenteeism.
Demonstrate exceptional customer service and react quickly to the person being called.
Accept coaching and counseling with a positive attitude.
Maintain a professional appearance and behavior.
Stay focused on the current project and prepare for each call.
Perform other duties as assigned.

Requirements:

Must work full-time day shift Monday - Friday. Additional shifts may be required during the peak busy season.
Must work in the continental United States.
Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients. It is a vital requirement and policy to ensure we are giving our client(s) the most professional experiences when speaking with their clients/members, as outlined in our contracts.
Must pass a background check.

Physical Qualifications:

Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately.
Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction. A clear and confident speaking voice helps establish rapport with potential donors.

Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.
Sitting or Standing: Telephone fundraisers typically work on computers with headsets attached, where they are seated for most of their shifts. However, some employees may invest in standing workstations where they would be allowed limited movement during calls.
Manual Dexterity: Basic computer skills are often required for data entry and managing donor information. Telephone fundraisers should be comfortable using a computer, typing quickly, and navigating various software or database systems.
Hearing and Listening Abilities: Good hearing and active listening skills are critical for telephone fundraisers to understand donor responses, detect nuances in conversations, and respond appropriately.
Vision Abilities: The primary duty of this position is to read and comprehend scripts displayed on a computer monitor without difficulty. Strong reading comprehension and the ability to quickly process and understand written material displayed on a computer monitor.
Multitasking: Telephone fundraisers often have to manage multiple tasks simultaneously, such as entering data while conversing with donors. They should be comfortable with multitasking and maintaining focus on both the conversation and data management.
Emotional Resilience: Fundraising can sometimes be challenging, as fundraisers may encounter rejection or negative responses. Emotional resilience is important to maintain a positive attitude and handle potential setbacks.

Non-Essential Functions:

From time to time, the telephone fundraiser may be required to perform additional duties as assigned by the Center Manager.

Education and Experience:

A high school diploma and/or some college education is a plus.
Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.

Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be monitored and recorded for quality and training purposes.

FLS Connect is an equal opportunity employer and is committed to building a diverse workforce. FLS Connect participates in the Work Opportunity Tax Credit (WOTC) program, a federal tax credit that helps employers hire individuals from targeted groups who face barriers to employment. Completing the WOTC questions in the application helps identify potential eligibility for this program. Your help in answering these questions supports our efforts to boost diversity and facilitate access to good jobs for all American workers. Providing this additional information is completely voluntary and will not affect employment.

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Refine Your Search

call center jobs in tomahawk wi

Telephone Sales Rep - Outbound

Customer Service Agent I

Client Services Coordinator

Financial Advisor Recruiter

Dispatcher/Emergency/Antarctica

Bilingual Customer Service Representative – Portuguese Speaking

Licensed Customer Service Representative

Junior Solutions Engineer - Contact Center

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