Top 64 Information technology specialist Jobs in Tomball, Tx

Tier 1 Technical Support Specialist
Pure IT CUSO —Tomball, TX
- Full-time
- Hybrid work
- Associate's degree
- 2 years
- Communication skills
4d
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply
Regional Support Specialist
Cochrane Supply & Engineering —Houston, TX
- $80,000 - $120,000 a year
- Weekends as needed
- Computer Science
- Engineering
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
IT Support Specialist
WHC Energy Services —The Woodlands, TX
- Computer Science
- Up to 50% travel
- Office
Quick Apply
Support Specialist
Thales —Houston, TX
- $63,966.13 - $117,263.00 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Health savings account
- AD&D insurance
IT Onsite Support Specialist
Keller North America, Inc. —Houston, TX
- $54,000 - $57,500 a year
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance
Customer Escalation Specialist - Networking
Hewlett Packard Enterprise —Spring, TX
- $18.61 - $39.42 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Bachelor's degree
5d
Customer Support Specialist
DealerBuilt —Houston, TX
- Full-time
- Remote
- Management
- Analysis skills
- Bachelor's degree
- Health savings account
- AD&D insurance
Technical Support Specialist
Booth and Associates —The Woodlands, TX
- Computer Science
- Research
- Mid-level
Quick Apply
Service Desk Specialist - Onsite
NetCov —Houston, TX
- $46,125 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Technical Support Specialist Level II
AIV LP —Houston, TX
- Research
- Mid-level
- Windows
Quick Apply
5d
IT Operations Systems Specialist
Benchmark Insurance Group & Rise Group —Houston, TX
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Specialist - Security
Eaton —Houston, TX
- $113,000 - $165,000 a year
- Hybrid work
- Background check
- System design
- 3 years
- Retirement plan
4d
Technical Support Specialist II
i-PRO Americas Inc —Houston, TX
- Hybrid work
- Mid-level
- Windows
- SQL
Quick Apply
6d
Vice President, Professional Services Delivery North America
Hewlett Packard Enterprise —Spring, TX
- $187,000 - $429,000 a year
- Full-time
- 11+ years
- Office
- Fair chance
13d
IT Specialist - Business Analyst
Eaton —Houston, TX
- $113,000 - $165,000 a year
- Hybrid work
- Background check
- Mid-level
- Office
- Retirement plan
9d
Infrastructure Specialist (Houston, TX)
Tetra Tech —The Woodlands, TX
- Background check
- 7 years
- Engineering
- Employee stock purchase plan
- Health insurance
Implementation Specialist
DealerBuilt —Houston, TX
- Full-time
- Remote
- Microsoft Excel
- Up to 50% travel
- Dealership
- Paid time off
- 401(k) matching
Technical Support Specialist - Connected Home (Houston, TX)
Asurion —Houston, TX
- Full-time
- Spanish
- English
- Research
IT Professional
Titan Production Equipment LLC —Houston, TX
- Computer science
- Oracle
- Computer Science
- Paid holidays
- Health insurance
Quick Apply

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information technology specialist jobs near tomball, tx

Tier 1 Technical Support Specialist

Pure IT CUSO
Tomball, TX

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Job Details

Full-time
4 days ago

Qualifications

Email customer support
Technical support via phone
Phone communication
Incident report management
IT system monitoring
IT service management
Equipment troubleshooting
Phone customer support
Zendesk
Computer hardware
Desktop (troubleshooting support)
Remote access software
ServiceNow
Credit union experience
Equipment testing
Zoho
Technical support via email
Associate's degree
Hardware diagnostics
2 years
Communication skills
CompTIA A+
Entry level
Ticketing system technical support
System performance monitoring

Full Job Description

About Us

We’re a growing Managed Services Provider (MSP) that specializes in supporting credit unions with their IT needs. Our mission? To keep their technology running smoothly, securely, and efficiently so they can focus on serving their members. We’re all about teamwork, innovation, and having fun while doing what we love.

Are you a tech-savvy problem solver with a passion for customer service? Do you love troubleshooting, digging into complex IT challenges, and helping businesses thrive? If so, we want YOU to join our team as a Tier 1 Technical Support Specialist!

What You'll Do:
The Tier 1 Technical Support Specialist provides frontline technical support to managed service Credit Union users. In this role, you will assist clients by troubleshooting and resolving basic hardware, software, and system issues via phone or remote access. You’ll play a key role in delivering reliable, responsive IT support while following established procedures and guidance from senior team members.

What You Bring to the Table:

Provide first-level technical support for hardware, software, and system-related issues of low to moderate complexity.
Respond to user inquiries and troubleshoot problems via phone, email, or remote support tools.
Install software and perform basic hardware diagnostics and testing remotely
Use remote access tools and company-issued equipment to support end users when required
Execute commands and monitor system performance to verify proper operation and identify errors
Accurately document support requests, troubleshooting steps, and resolutions in the ticketing system.
Maintain daily records of support activities, incidents, and corrective actions taken
Reference technical documentation and manuals, collaborate with users, and perform diagnostics to resolve issues.
A knack for troubleshooting, problem-solving, and thinking on your feet.
Excellent communication skills—tech talk is great, but making it understandable to clients is even better!
The ability to work independently and as part of a fun, dynamic team.

Bonus Points For:

Associate degree in computer in a computer-related or equivalent training required.
Entry Level- 2 years of experience required.
Experience working with a ticket system (we use Halo). Other examples: Zendesk, ZOHO CRM, ServiceNow, etc.
CompTIA A+ certification (preferred but not required).
Previous experience working with credit unions or financial institutions.
Familiarity with ITIL concepts or service management best practices

Why You'll Love Working With Us:

A collaborative and friendly team that supports each other.
Opportunities for growth, training, and certification support.
Flexible hybrid work schedule with a mix of remote and on-site work (on-site days are Wednesday and Thursday only).
Competitive salary, great benefits, and the chance to work with cutting-edge technology.

Work Environment

Location: Tomball, TX

If you’re ready to level up your IT career and make a real impact in the financial tech world, we’d love to hear from you! Apply now and let’s talk!

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Apply Now

Refine Your Search

information technology specialist jobs in tomball, tx

Tier 1 Technical Support Specialist

IT Support Specialist

Regional Support Specialist

IT Support Specialist

Support Specialist

IT Onsite Support Specialist

Customer Escalation Specialist - Networking

Customer Support Specialist

Technical Support Specialist

Service Desk Specialist - Onsite

Technical Support Specialist Level II

IT Operations Systems Specialist

IT Specialist - Security

Technical Support Specialist II

Vice President, Professional Services Delivery North America

IT Specialist - Business Analyst

Infrastructure Specialist (Houston, TX)

Implementation Specialist

Technical Support Specialist - Connected Home (Houston, TX)

IT Professional

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