Top 103 Manager remote Jobs in Toms River, Nj

Senior Customer Experience Manager
Aspire Technology Partners —Eatontown, NJ
- $85,000 - $100,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Bachelor's degree
REMOTE Bilingual RN Care Manager- NY licensed RN's
Xtreme Care —New Jersey
- $70,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Vital signs
- RN License
- Health insurance
- Dental insurance
Quick Apply
Territory Manager
ITW —Lakewood, NJ
- $90,000 - $115,000 a year
- Online Application
- Remote
- Construction site
- Travel
- Organizational skills
- Disability insurance
- Health insurance
14d
Senior Customer Experience Manager
Aspire Technology Partners, LLC. —Eatontown, NJ
- Full-time
- Remote
- 3 years
- Analysis skills
- Bachelor's degree
Quick Apply
Senior Product Manager in Online Sportsbook
Dazzle: Commercial & Office Cleaning | London —Township of Jackson, NJ
- Remote
- English
- Product management
- Senior level
Quick Apply
Clinical Risk Manager, C&F Stop Loss
Crum & Forster —Eatontown, NJ
- $67,900 - $127,600 a year
- Remote
- Nursing
- 6 years
- Microsoft Outlook
- Employee stock purchase plan
- Health insurance
VP, Underwriting Manager, Special Risk
Crum & Forster —Eatontown, NJ
- $138,700 - $260,800 a year
- Remote
- Microsoft Excel
- Sales
- 11+ years
- Employee stock purchase plan
- Health insurance
17h
Sportbook Product Manager - Platform Provider
Dazzle: Commercial & Office Cleaning | London —Township of Jackson, NJ
- Remote
- English
- Mid-level
- Product management
Quick Apply
National Accounts Manager
VALCOURT BUILDING SERVICES L C —Millstone Township, NJ
- Full-time
- Remote
- 5 years
- Business development
- Contracts
Quick Apply
Tax Supervisor
Cg, a Springline company —Tinton Falls, NJ
- $90,000 - $120,000 a year
- Remote
- CPA
- Writing skills
- Research
Quick Apply
Senior Submersibles Manager 3P
SubCom —Eatontown, NJ
- Full-time
- Remote
- Engineering
- Continuous improvement
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
Sales Manager - Midwest US
Romet Limited Canada —United States
- Remote
- Mid-level
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Tax Manager
Destiny Tax & Accounting —United States
- $120,000 - $145,000 a year
- Full-time
- Remote
- Management
- CPA
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Associate Manager, Database Service Delivery Engineer
Altria —United States
- $104,900 - $152,150 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Paid parental leave
Case Management Lead - Enrolled Agent
Polston Tax Resolution & Accounting —United States
- From $65,000 a year
- Remote
- Research
- Conflict management
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Kentucky Territory Sales Manager
Trexis Insurance —United States
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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REMOTE Bilingual RN Care Manager- NY licensed RN's
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PLEASE NOTE\*\*\*\*\*\*\*All candidates must have a NY RN license and registration and a permanent residency in NY, NJ or CT. An active RN license in NY State.
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Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire. Nurse educator background a plus.
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Senior Customer Experience Manager

Aspire Technology Partners -
Eatontown, NJ

Apply Now

Job Details

Full-time
$85,000 - $100,000 a year

Qualifications

Customer communication
Customer relationship building
Project management experience in technology
Customer relationship management
Management consulting
Process improvement planning
Cross-functional communication
Analytics

Full Job Description

Job Type

Full-time

Description

The Senior Customer Experience Manager (CXM) is responsible for driving client value, adoption, and retention across the full customer journey. Serving as the voice of the client within Aspire Technology Partners and a key liaison in partnership with the account teams, this role preserves and grows accounts by building profitable long-term relationships and continuously improving the customer experience.

The Senior CXM accelerates adoption of SaaS products sold by Aspire, leads clients through Strategic Business Reviews, and develops the Customer Success and Business Outcomes Plans that tie measurable KPIs to client success. Working across multiple departments, the role surfaces client concerns and end-user feedback to inform product enhancements, manages the Lifecycle Incentives (LCI) program, and develops new CX offerings along with the playbooks and best practices that scale Aspire’s Customer Experience practice.

The ideal candidate has experience supporting multiple small to mid-sized enterprises, a track record of exceptional customer care, strong communication, project management, and analytical skills, working knowledge of the Cisco portfolio, and a proven ability to work cross-functionally with senior-level management.

ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.

Customer Success & Relationship Management

Build, maintain, and grow profitable long-term relationships with clients, and expand profitable opportunities within the existing client base.

Act as the voice of the client within Aspire Technology Partners while developing, executing, and continuously improving the customer experience across the entire client journey.

Proactively monitor customer engagement through regular client interactions and feedback mechanisms to ensure that each client’s ongoing services experience reflects clear value and service excellence.

Develop, document, and support the execution of Customer Success Plans and Business Outcomes Plans that identify Key Performance Indicators (KPIs) and drive measurable success against them.

Lead clients through Strategic Business Reviews, regular reporting, and ongoing communications.

Provide monthly and quarterly customer health and risk assessments, and surface customer insights and feedback to account managers to resolve challenges.

Gather initial intake information from contacts, referrals, or clients needed to establish and onboard new client relationships.

Execute customer calls and emails with quality, care, empathy, and professionalism.

Adoption & Enablement

Accelerate customer adoption of SaaS products Aspire sells through enablement, usage training, and regular client communication, with a strong understanding of the business outcomes and KPIs behind each engagement.

Identify pain points and drive continuous process improvement to achieve customer, Aspire, and Cisco business goals.

Serve as a point of escalation, partnering with internal departments to resolve client subscription issues.

LCI Program Management

Manage the Lifecycle Incentives (LCI) program end to end, tracking earning opportunities across the client portfolio and ensuring no eligible milestones are missed.

Identify viable LCI opportunities by analyzing client subscriptions, adoption stages, and lifecycle milestones to determine where incentives can be claimed.

Coordinate the resources required to drive the adoption activities that unlock LCI eligibility, aligning internal or external teams and client stakeholders around the necessary actions.

Track LCI claim submissions and payments through to completion, maintaining accurate records and reporting on realized incentive value.

Microsoft – CX Practice Development

Establish and lead a new Customer Experience practice focused on driving client adoption of Microsoft collaboration tools (e.g., Teams, SharePoint, and the broader Microsoft 365 collaboration suite).

Define the adoption methodology, enablement materials, and success metrics that form the foundation of the new practice.

Partner with clients to drive meaningful usage and adoption of Microsoft collaboration tools, translating product capabilities into tangible business outcomes.

Document, establish, and implement the processes, playbooks, and best practices needed to scale the practice as demand grows.

Feedback, Process & Practice Building

Create and manage feedback mechanisms — including surveys and executive and operational touchpoints — to ensure the services Aspire provides are of the highest quality and aligned to the target market.

Partner with product leads on new product releases, helping to determine how best to bring new services and functionality to market, and documenting and implementing the supporting processes and procedures.

As demand grows, work with Aspire leadership to build out and develop the Customer Experience team.

Cross-Functional Collaboration & Culture

Work effectively across departments with internal and external executive management, sales managers, project managers, and engineers, bringing passion, empathy, and a calm, steady presence to every interaction.

Attend sales and engineering meetings to educate teams on Aspire’s CX offerings, and collaborate with peers to establish best practices.

Participate in onsite and offsite events to promote Aspire’s Customer Experience.

Embrace the Aspire culture by supporting colleagues and helping the organization excel.

Perform other duties as assigned.

Requirements

Minimum Education and Experience:

Bachelor’s Degree or 5+ years of equivalent professional experience required

3+ years of experience focused in technology–based consulting or equivalent industry experience

Experience in a Sales, with a specialization as a client support role within a technology focused organization, a background in annuity sales, or other customer success role. Ability to develop strong relationships with the user/customer/internal communities.

Preferred Education and Experience:

Bachelor’s degree or above

Expertise of Cisco Portfolio

Knowledge of MSFT Portfolio

CSM Certification

Prior Experience is SaaS, Sales, or customer facing positions

Required Qualifications:

Demonstrated professional growth and a proven ability to work effectively across functions and teams.
Exceptional client service orientation, with strong relationship management, communication, project management, and strategic analytical skills.
Experience reporting to and partnering with senior-level management.
Outstanding verbal and written communication skills, with the ability to engage audiences at all levels, including strong client-facing abilities.
Working knowledge of the Cisco portfolio.
Proven ability to develop and document playbooks and adoption processes across all supported architectures, including maintaining current materials and driving continuous improvement.

Salary Description

$85,000 - $100,000 Bonus eligible

Apply Now

Refine Your Search

manager remote jobs in toms river, nj

Senior Customer Experience Manager

REMOTE Bilingual RN Care Manager- NY licensed RN's

Territory Manager

Senior Customer Experience Manager

Senior Product Manager in Online Sportsbook

Clinical Risk Manager, C&F Stop Loss

VP, Underwriting Manager, Special Risk

Sportbook Product Manager - Platform Provider

National Accounts Manager

Tax Supervisor

Senior Submersibles Manager 3P

Sales Manager - Midwest US

Tax Manager

Associate Manager, Database Service Delivery Engineer

Case Management Lead - Enrolled Agent

Kentucky Territory Sales Manager

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