Top 21 Network security Jobs in Toms River, Nj

Help Desk Manager
Confidential —Monmouth County, NJ
- $90,000 a year
- Full-time
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT CYBERSECURITY SPECIALIST (INFOSEC)
NAVAIR —Lakehurst, NJ
- $125,431 - $163,062 a year
- IT
- Senior level
1d
INFORMATION TECHNOLOGY CYBERSECURITY SPECIALIST (INFOSEC)
NAVAIR —Lakehurst, NJ
- $148,222 - $197,200 a year
- IT
- Senior level
1d
Detection Engineer - AI Trainer
DataAnnotation —Freehold, NJ
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Product Security Engineer - AI Trainer
DataAnnotation —New Jersey
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Penetration Tester (Ethical Hacker) - AI Trainer
DataAnnotation —New Jersey
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Digital Forensics Examiner - AI Trainer
DataAnnotation —New Jersey
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Network Engineer II
LOG-NET, Inc. —Tinton Falls, NJ
- Full-time
- Customer service
- Engineering
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager of Security Operations (MSP)
DigaCore Technology Consulting —Lakewood, NJ
- $115,000 - $145,000 a year
- Full-time
- Hybrid work
- HIPAA
- Supervising experience
- Mentoring
- Paid training
Quick Apply
FBI Special Agent: Systems Integration & Network Security Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
- 401(k)
- Paid time off
Senior F5 Network Engineer
CGI Group, Inc. —United States
- $89,600 - $139,300 a year
- Azure
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
9d

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Maintenance Software Administrator
Corporate-Student Transportation of America, Inc. —Township of Wall, NJ
Partner with various functional area staff and management to develop new solutions and improve existing solutions. 3-5 years end user support.
$65,000 - $75,000 a year
IT Specialist (5516)
SMX —Lakehurst, NJ
Verify that users requesting legacy applications have the required software license(s) or are covered by Navy-wide licensing.
$25 - $40 an hour
Quick Apply
6d

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CYBERSECURITY ENGINEER (1)
CGI Group, Inc. —Columbus, OH
You'll be at the forefront of providing security engineering support from planning and design to development, testing, demonstration, and integration of…
$127,500 - $251,100 a year
Information Security Analyst 3
Motion Recruitment —Columbus, OH
Consult on or participate in moderately complex initiatives and deliverables within Information Security Analysis and contribute to large-scale planning related…
2d

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network security jobs near toms river, nj

Help Desk Manager

Confidential
Monmouth County, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

ConnectWise
Managing technical support teams
Customer communication
Network troubleshooting
Help desk support experience
Data migration
Managing teams in a customer support role
Team leadership
Technical documentation
Triage
Metrics Reporting
Windows
Incident Escalation
Printer (troubleshooting support)
Microsoft Office
Dispatching
Team development
DHCP
Team management
Team training
Dropbox
Network switching
IT support
Azure AD
Customer support ticket management
Mentoring
DNS
SharePoint
Management reporting
Customer support

Full Job Description

We are a national MSP with a strong presence in the Tri-State area and clients across the United States. We are seeking a highly experienced and technically strong Helpdesk Manager to lead our support team, oversee operations, and resolve advanced technical escalations.

This role blends leadership, technical depth, and process ownership. The Helpdesk Manager sets the tone for the entire support organization — ensuring prime customer service, proactive communication, and consistent overcommunication with clients, which are the most critical aspects of this position.

Core Technical Concept Expertise (Required)

The ideal candidate has strong conceptual and practical understanding of:

Networking fundamentals, switching, firewalls, DHCP, WiFi
Azure AD, Office 365 architecture, email migrations, DNS
Windows Server environments, RDS servers, Active Directory structure
Desktop systems, domain-based environments, printers and copiers
Ethernet cabling concepts, tracing, and basic onsite troubleshooting
Security compliance concepts, network security, email security
Data migration planning and execution
Cloud document systems (Dropbox, OneDrive, SharePoint, Egnyte)
IT support workflows, ticket triage, and escalation logic

Mandatory Requirement

ConnectWise – Must have strong proficiency with ConnectWise Manage, including ticketing workflows, escalation paths, dispatch structures, SLAs, reporting, and PSA usage.

Soft Skill Requirements

Strong documentation habits
Clear, concise communication
Ability to mentor and elevate technicians
Ability to understand why technical decisions are made, not just how to perform them

Leadership & Operational Responsibilities

Team Leadership: Manage the helpdesk team including hiring, coaching, training, and performance reviews.
Operational Oversight: Work closely with our Ticket Coordinator, who handles ticket assignment, scheduling, and dispatching, ensuring the helpdesk remains organized and efficient.
Escalation Handling: Serve as the primary escalation point for Level 2 and Level 3 technical issues.
Customer Service Excellence: Maintain top-tier customer service standards by ensuring the helpdesk proactively communicates with clients, provides consistent updates, sets expectations, and avoids silence. Overcommunication is expected.
Cross-Department Collaboration: Work hand-in-hand with the Projects Department to support project escalations, enforce consistent technical standards, and provide technical leadership across teams.
KPIs & Reporting: Monitor ConnectWise dashboards, track SLAs and KPIs, identify trends, and implement improvements.
Process & Quality Improvement: Strengthen documentation practices, ticket quality, technician workflows, and overall service delivery.
Helpdesk Metrics & Accountability: Organize, track, and present helpdesk metrics including ticket volume, response times, resolution times, SLA adherence, aging tickets, and technician performance.
Reporting: Produce weekly and monthly reports in ConnectWise outlining helpdesk performance, trends, and areas requiring attention.
Ticket Review Meetings: Lead regular ticket review meetings with technicians to ensure quality, accuracy, communication standards, and proper ticket flow. Provide coaching when patterns of issues or inefficiencies are identified.

Pay: $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

working at an MSP: 3 years (Required)
help desk support: 5 years (Required)
Help desk management: 5 years (Required)

License/Certification:

CompTIA A+, CompTIA N+, or other IT certification(s)? (Preferred)

Work Location: In person

Quick Apply

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network security jobs in toms river, nj

Help Desk Manager

IT CYBERSECURITY SPECIALIST (INFOSEC)

INFORMATION TECHNOLOGY CYBERSECURITY SPECIALIST (INFOSEC)

Detection Engineer - AI Trainer

Product Security Engineer - AI Trainer

Penetration Tester (Ethical Hacker) - AI Trainer

Digital Forensics Examiner - AI Trainer

Network Engineer II

Manager of Security Operations (MSP)

FBI Special Agent: Systems Integration & Network Security Expertise

Senior F5 Network Engineer

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I want to receive the latest job alert for network security in toms river, nj

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