Top 80 Inbound sales Jobs in Toms River Nj

Service & Warranty Coordinator
Carl's Fencing, Decking & Home Impr —Lakewood, NJ
- $22 - $28 an hour
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
2d
Overnight Inbound (Stocking) (T1154)
Target —Toms River, NJ
- $17.00 - $25.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
4am Inbound (Stocking) (T1154)
Target —Toms River, NJ
- $17.00 - $25.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Store Sales Associate
DSW-Designer Shoe Warehouse —Toms River, NJ
- $16.00 - $16.20 an hour
- 8 hour shift
- Merchandising
- Maintenance
- Ability to lift 50 pounds
- Paid time off
- Employee discount
Quick Apply
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —New Jersey
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Inside Sales Appointment Coordinator
Exterior Point Home Remodeling —Tinton Falls, NJ
- $40,000 - $57,200 a year
- Full-time
- Adults
- Recruiting
- In-person
- Paid time off
- Flexible schedule
Quick Apply
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —New Jersey
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
RSVP - Spanish Bilingual Life Insurance Advisor (W2) Remote
Insurance Supermarket Inc. —New Jersey
- $38,500 - $180,000 a year
- Full-time
- Spanish
- Computer literacy
- Mid-level
- Health insurance
- Work from home
11d
Remote Medicare Sales Agent - Independent Contractor (1099)
MyPlanAdvocate —New Jersey
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
4am Inbound (Stocking) (T1153)
Target —Township of Brick, NJ
- $17.50 - $26.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
Virtual Senior Outbound Business Sales Representative
Comcast —Lakewood, NJ
- From $34.22 an hour
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
2d
Customer Care Representative
Jim Curley Buick GMC (Keyport) —Lakewood, NJ
- $750 - $1,500 a week
- Full-time
- Dealership
- Communication skills
- Entry level
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1154)
Target —Toms River, NJ
- $17.00 - $25.50 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
4am Inbound (Stocking) (T2392)
Target —Manahawkin, NJ
- $17.50 - $26.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Sales Development Representative
Aurio —Belmar, NJ
- $55,000 - $120,000 a year
- Call employer
- Research
- Bachelor's degree
- 1 year
- Work from home
Quick Apply
12d
Inside Sales Representative
Topaz HR —Lakewood, NJ
- $50,000 - $60,000 a year
- Full-time
- Office
- Business development
- Presentation skills
Customer Service Representative
TWO MEN AND A TRUCK® —Ocean, NJ
- $40,000 - $55,000 a year
- Background check
- Computer literacy
- Pass drug screening
- Dental insurance
- Paid time off
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1153)
Target —Township of Brick, NJ
- $17.50 - $26.25 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
4am Inbound (Stocking) (T1184)
Target —Manalapan, NJ
- $17.25 - $25.90 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
Automotive Internet Sales Coordinator
Automotive Avenues LLC —Township of Wall, NJ
- $60,000 - $90,000 an hour
- Full-time
- Dealership
- 1 year
- Communication skills
- Dental insurance
- 401(k)
Quick Apply

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Service & Warranty Coordinator

Carl's Fencing, Decking & Home Impr
Lakewood, NJ

Quick Apply

Job Details

Full-time
$22 - $28 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

Phone communication
Field service
Route planning
Dispatching
Construction industry experience
Vendor communication
Telephone systems
Customer information system software
Crew management
Customer interaction during outreach
Mobile devices
Client interaction via phone calls

Full Job Description

Service & Warranty Coordinator — Decking and Home Improvement

Company: Carl's Fencing, Decking & Home Improvement
Department: Decking and Home Improvement
Reports to: Head of Decking & Home Improvement Operations
Location: Lakewood, NJ
Type: Full-time

About the Role

When a deck or home improvement job needs a repair or falls under warranty, that customer is already frustrated. What happens next decides whether they become a detractor or a reference.

This is a new, dedicated position that owns Decking and Home Improvement warranty and repair cases from the moment they are created until the customer is satisfied and the record is closed. Our sales and call center teams create the case. Our Operations Manager assigns the crew and makes the final call on coverage. Everything in between and after is yours: chasing down materials and vendor warranty claims, getting the job routed and scheduled, pulling permits where they're required, keeping the customer informed at every step, and keeping NetSuite accurate as things change. Today this work is spread across several people and gets handled between other priorities. We are creating this role because it deserves an owner.

You will be on the phone constantly — inbound from customers routed to you directly by our IVR, and outbound to keep customers ahead of their schedule rather than chasing us for answers. You will also be the person our repair crews rely on to know where they are supposed to be, with what, and when.

What You'll Own

Case ownership

Own every Decking and Home Improvement warranty and repair case from creation through resolution — you are the person accountable for it moving
Coordinate materials with our materials lead, tracking what's needed, what's ordered, and what's actually arrived
Manage vendor and manufacturer product warranty claims: file them, chase them, and keep the customer's expectations aligned with where the claim actually stands
Support our Decking and Home Improvement estimator on pending material and vendor material warranties
Route short-term labor issues back to the original install crew and confirm they were resolved, rather than letting them become new projects
Answer inbound Decking and Home Improvement Repair Operations calls routed to you from our IVR
Document every interaction in NetSuite so anyone picking up the account has the full history

Scheduling and route planning

Work the queue in NetSuite: a case sits at Awaiting Crew Assignment until the Operations Manager assigns a crew, at which point it becomes yours to route, schedule, and confirm
Plan efficient routes for repair installs — sequence work geographically and by crew capability to cut drive time and raise first-visit completion
Pull permits where the scope requires them and track approvals so they never become the reason a crew stands down
Confirm materials, parts, and any required hardware are staged before the crew rolls — a repair visit that fails because something was missing is a repair visit we pay for twice
Reschedule quickly and cleanly when weather, permits, inspections, or crew availability shift
Keep the Awaiting Crew Assignment queue visible and honest — surface conflicts, gaps, and aging jobs early rather than after they become problems

Customer communication

Give customers a time window for every repair install and update them the moment it moves
Proactively call with scheduling confirmations, day-before reminders, arrival windows, and delay notifications — before they have to ask
Provide clear status updates to any customer who calls in asking where things stand
Update NetSuite whenever install dates, job details, or project status change, so the record and the customer never disagree
Close the loop after the work is complete and confirm the customer considers the issue resolved

Crew coordination

Serve as the daily point of contact for repair crews on where they're going, what the scope is, and what they need to bring
Escalate issues that need a supervisor, a salesperson, or a decision from leadership rather than letting them sit
Flag recurring failure patterns — the same defect, the same crew, the same product — so we can fix causes instead of symptoms

What Success Looks Like

Cases move from creation to a confirmed appointment within a defined window, consistently
Customers hear from us before they call us
First-visit completion rate climbs because jobs arrive prepared, permitted, and with the right materials
Vendor warranty claims get filed and chased rather than sitting open
Open repair items stop showing up as surprises on receivables calls
Nothing sits in limbo — every open case has a next step, a date, and an owner

What You Bring

Required

Experience in the home improvement, construction, or residential trades space — you understand how a job actually gets built and what goes wrong
Hands-on experience with NetSuite or a comparable ERP (scheduling, work orders, case or service records)
Comfort living on the phone: high inbound and outbound call volume, including customers who are unhappy when the call starts
Confident, independent technology use — this role lives in software from the first call to the last, across our ERP, phone system, email, calendar, and a smartphone. We will train you on our systems; you should already be fluent with the tools themselves
Strong organizational discipline — you can hold dozens of open items and let none of them drop
Clear written and verbal communication with customers, crews, vendors, and internal teams

Preferred

Decking-specific experience (composite and wood systems, common failure modes, manufacturer warranty processes)
Experience filing and following through on manufacturer or vendor warranty claims
Prior scheduling, dispatch, or route planning experience in a field services environment
Familiarity with residential permitting and inspection processes
Experience with RingCentral or a similar business phone/IVR platform

Who Thrives Here

The person who does well in this seat is unusually organized, hard to rattle, and takes personal ownership of loose ends. You are direct with crews and patient with customers. You are comfortable holding a firm line on a decision you did not make and cannot yet explain — "I don't know yet, here's how we'll find out, here's when I'll call you back" — and then actually calling back. You would rather make the uncomfortable call today than let a small problem turn into a bad review, a rework visit, or a letter from an attorney.

Our Interview Process

Every candidate for this role completes a short, hands-on practical exercise on-site. It is not a test of our software — it is a check that the day-to-day tools of the job are second nature. You will be asked to do things like locate a customer record in a system you have not seen before, draft and send an email, add and adjust a calendar appointment, and look something up on a smartphone. It takes about fifteen minutes and we do it with every finalist.

Compensation & Benefits

Salary / Income: $22 - $28/hr Benefits: health, PTO, and retirement.

Carl's Fencing, Decking & Home Improvement is an equal opportunity employer.

Pay: $22.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

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