Top 1164 Customer experience representative Jobs in Tonawanda, Ny

Customer Service Representative
SEALING DEVICES INC. —Lancaster, NY
- $20 - $25 an hour
- Full-time
- Oracle
- Marketing
- Mid-level
Quick Apply
Recruitment Specialist
Acara Solutions —Williamsville, NY
- $55,000 - $65,000 a year
- Monday to Friday
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
11d
Contact Center Representative- Level 1
Apple Bank for Savings —Buffalo, NY
- $40,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- High school diploma or GED
Patient Services Representative
Kaleida Health —North Tonawanda, NY
- $17.37 - $23.89 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Computer skills
- Free parking
- Health insurance
Quick Apply
Customer Relations Representative
Upstate Niagara Cooperative, Inc. —Lancaster, NY
- $20 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
C260068 - Office Assistant 1 (NY HELPS) - Customer Service Administration
State of New York - University at Buffalo —Buffalo, NY
- $36,232 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
Contact Center Service Representative
M&T Bank —Williamsville, NY
- $18.00 - $28.31 an hour
- Overtime
- Hybrid work
- Computer literacy
- Research
- High school diploma or GED
- Paid training
- Health insurance
Merchant Customer Service Specialist I
M&T Bank —Williamsville, NY
- $20.55 - $34.25 an hour
- Full-time
- Hybrid work
- Computer skills
- 1 year
- Associate's degree
7d
Administrative Assistant
Uniland Development Company —Amherst, NY
- $22 - $24 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Research
Travel Customer Experience Representative
AAA Western and Central New York —Williamsville, NY
- $21.10 an hour
- Hybrid work
- Mid-level
- Office
- Travel
- Paid training
- AD&D insurance
Patient Service Representative
Excelsior Orthopaedics —East Amherst, NY
- $18 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
Quick Apply
8d
Guest Relations Representative
Kaleida Health —Buffalo, NY
- $17.59 - $26.23 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- In-person
Quick Apply
Customer Account Coordinator
PCB Piezotronics, Inc. —Depew, NY
- $18.32 - $27.00 an hour
- Full-time
- High school diploma or GED
- Data entry
- 1 year
- Health savings account
- Paid holidays
Customer Operations Representative
Rich Products Corporation —Buffalo, NY
- $43,945 - $59,455 a year
- Mid-level
- High school diploma or GED
- Data entry
- Health insurance
- Paid time off
14d
Customer Service Representative
Buffalo Biodiesel Inc —Buffalo, NY
- $25 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Social Media Customer Care Agent, Remote, Buffalo Region
Delaware North —Buffalo, NY
- $16 - $17 an hour
- Weekends as needed
- No high school diploma
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
10d
Workplace Experience Lead
Cushman & Wakefield —Getzville, NY
- $68,000 - $80,000 a year
- Full-time
- Office
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Independent Health —Buffalo, NY
- $19 an hour
- Overtime
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid time off
Patient Services Representative - 20386
General Physician, P.C —North Tonawanda, NY
- $17.37 - $23.89 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Computer skills
- Free parking
- Health insurance
Inside Sales Representative - Remote
Buffalo Biodiesel Inc —Buffalo, NY
- $25 - $30 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 2 years
- Disability insurance
- Health insurance
Quick Apply

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Customer Service Representative

SEALING DEVICES INC. -
Lancaster, NY

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Qualifications

Vendor relationship building
Computer operation
Spreadsheets
Word embeddings
Blueprint dimension interpretation
Productivity software
Associate's degree

Full Job Description

Key Responsibilities:

Get to know Sealing Devices’ products, pricing, and margin goals so you can confidently support customers and the internal team.
Be a go-to partner for customers, answering questions about products, availability, applications, pricing, and credit terms with clarity and care.
Listen closely to customer needs and use your technical knowledge to recommend sealing solutions that perform in demanding aerospace, defense, and government environments.
Create accurate quotes and bids for components used around the world in mission-critical applications.
Take orders and gather information from customers and vendors via phone, email, fax, or in person—making the process smooth and reliable.
Keep customers in the loop by sharing delivery timelines, warranty details, service information, and order updates.
Build genuine, long-term relationships with customers and vendors based on trust, responsiveness, and follow-through.
Stay involved after the sale to help solve problems, answer questions, and provide dependable ongoing support.
Maintain accurate customer, order, and inventory records using Oracle and internal systems.
Continue learning about new products and technologies so you can make thoughtful, well-informed recommendations.
Share customer feedback with product and design teams to help improve and evolve our solutions.
Speak up about quality concerns to help protect reliability and high standards.
Follow established procedures while offering ideas to improve how we work and serve our customers.
Help maintain a safe, clean, and compliant workplace in line with the Sealing Devices Quality System.

What you’ll need to succeed:

Requirements:

Associate’s degree (two-year college or technical school) required
- Preferred areas of study include Business, Marketing, Finance, or Economics

At least 3 years of experience in customer service, inside sales, or a related role
Comfortable using Microsoft Word and Excel in a day-to-day work environment
- Experience with systems like Lotus Notes or Oracle is helpful, but not required—we’ll train you

Ability to think analytically and work through multiple requirements to find the best solution
Comfortable juggling multiple tasks and priorities in a fast-paced setting
Able to read and understand blueprints to support accurate quoting and recommendations

Have the right attitude. A positive attitude is everything when delivering top-notch customer service. People want to be around co-workers who make them feel better about themselves. Employees with positive attitudes tend to be more productive employees because they always see the opportunity with every challenge.
Follow through. Following through is one of the best ways to build credibility, earn trust, and establish yourself as a leader or expert in your field. Follow through on your commitments is a do or die, make or break situation.
Be a problem solver. We all have to make decisions so it’s important to realize that being a problem solver isn’t just an ability; it’s a mindset…one that drives people to bring out the best in themselves.
Go above and beyond. Discretionary effort…great companies go above and beyond for their customers. As stated in our “What We Do,” we want to set the standard for superior customer service in fabrication and distribution, so look around you and take advantage of opportunities to go above and beyond.
Remain outcome-driven. Sealing Devices strives to build a culture of not only of empowerment, but accountability too. Know what you want to achieve, set realistic timelines to keep you on track, and seek out opportunities for growth.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Ability to sit for extended periods of time while working on a computer, phone, and logistics systems.
Occasional standing and walking to interact with colleagues, suppliers, or while moving through office and manufacturing areas.
Occasionally required to lift, carry, or move boxes, documents, or materials up to 25 pounds.
Frequent use of hands and fingers to operate a computer keyboard, mouse, and standard office equipment.
Requires close vision, depth perception, and the ability to adjust focus when reviewing shipment documentation, system data, and customs paperwork.
Must be able to hear and communicate clearly for phone conversations, video calls, and in-person collaboration.
Occasional bending, reaching, or stooping may be required to access files, supplies, or materials.
Ability to travel periodically to supplier sites or carrier facilities as needed.
Ability to work in both office and production environments may involve moderate noise levels, temperature variation, and use of personal protective equipment (PPE) when required.

Salary ranges for this position are determined based upon the job location and can be adjusted based upon experience, reflecting our commitment to valuing the expertise and contributions of our individual team members.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Quick Apply

Refine Your Search

customer experience representative jobs in tonawanda, ny

Customer Service Representative

Recruitment Specialist

Contact Center Representative- Level 1

Patient Services Representative

Customer Relations Representative

C260068 - Office Assistant 1 (NY HELPS) - Customer Service Administration

Contact Center Service Representative

Merchant Customer Service Specialist I

Administrative Assistant

Travel Customer Experience Representative

Patient Service Representative

Guest Relations Representative

Customer Account Coordinator

Customer Operations Representative

Customer Service Representative

Social Media Customer Care Agent, Remote, Buffalo Region

Workplace Experience Lead

Customer Service Representative

Patient Services Representative - 20386

Inside Sales Representative - Remote

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