Top 493 Quality service representative Jobs in Tonawanda Ny

Technical Support Representative
Armstrong Fluid Technology —North Tonawanda, NY
- $69,000 - $91,000 a year
- Full-time
- Mid-level
- Product management
- Training & development
Quick Apply
9d
Lab Assistant Supervisor
Niagara Falls Memorial Medical Center —Niagara Falls, NY
- $75,000 - $95,000 a year
- Full-time
- Background check
- 6 years
- Psychiatry
- Disability insurance
- Health insurance
Quick Apply
Repayee/Housing Coordinator
Beyond Support Network —Buffalo, NY
- $25 an hour
- Experience working with individuals with disabilities
- Mid-level
- Finance
Quick Apply
Customer Service Representative
GEICO —Getzville, NY
- $19.34 - $29.51 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Lead Patient services representative
Confidential —Williamsville, NY
- $21 - $22 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Free parking
- Wellness program
Quick Apply
2d
Contact Center Supervisor
Northwest Bank —Buffalo, NY
- $63,300 - $75,000 a year
- Full-time
- Mid-level
- Finance
- Bachelor's degree
Quick Apply
Maintenance Technical Support Call Analyst
Linde —Tonawanda, NY
- $63,375 - $92,950 a year
- Maintenance
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
Customer Service Representative
Washington Mills —Niagara Falls, NY
- $50,000 - $70,000 a year
- Full-time
- Sales
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Supplier Quality Assurance
Tesla —Buffalo, NY
- $25.88 - $38.46 an hour
- Full-time
- Management
- Mid-level
- Commuter assistance
- Health savings account
Local City Driver
Saia Inc. —North Tonawanda, NY
- $33.20 - $38.00 an hour
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Customer service
- Health insurance
- Dental insurance
Patient Services Representative - 22210
General Physician, P.C —Amherst, NY
- $17.37 - $23.89 an hour
- Overtime
- Primary Care
- High school diploma or GED
- Organizational skills
- Free parking
- Health insurance
Route Coverage Specialist - UniFirst
UniFirst —Buffalo, NY
- $53,850.42 - $74,792.25 a year
- Day shift
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Health insurance
QA / QC Engineer
Linde —Tonawanda, NY
- $76,500 - $132,600 a year
- Bachelor of Science
- Experience equivalent to degree accepted
- Welding
- Paid holidays
- Disability insurance
Insurance Customer Service Representative (Branch)
AAA Western and Central New York —Williamsville, NY
- $21 - $25 an hour
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- AD&D insurance
Evening Patient Service Representative
Great Lakes Medical Imaging LLC —Cheektowaga, NY
- $18 - $23 an hour
- Overtime
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
Route Service Representative (4-Day Workweek)
Cintas —Alden, NY
- $45,000 - $90,000 a year
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Buyer III
Seneca Gaming Corporation —Niagara Falls, NY
- $89,960.59 a year
- Full-time
- 18 years or older
- Microsoft Outlook
- 5 years
10d
ESIS Senior Claims Representative, WC
Chubb —Cheektowaga, NY
- $71,000 - $104,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
Service Support Advisor, Residential Energy Service
Tesla —Buffalo, NY
- $18.18 - $27.27 an hour
- Full-time
- Mid-level
- Residential
- Continuous improvement
- Commuter assistance
- Health savings account
11d
School Nurse
Enterprise Charter School —Buffalo, NY
- From $67,000 a year
- RN License
- Mid-level
- Pre-employment physical examination

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Technical Support Representative

Armstrong Fluid Technology -
North Tonawanda, NY

Quick Apply

Job Details

Full-time
$69,000 - $91,000 a year
9 days ago

Qualifications

Customer communication

Full Job Description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business—one that's changing the world for the better.

In this role, you'll provide responsive, technically sound, and customer-focused support to internal and external partners across the US, directly contributing to customer satisfaction, product innovation, and knowledge sharing across the RSEC network.

Key Accountabilities

Technical Support & Application Engineering

Provide pre-sale technical support and product assistance for Armstrong's HVAC and hydronic systems to internal sales and external customers throughout the US.
Take ownership of technical issues, ensuring resolution with a high degree of responsibility and professionalism.
Collaborate across departments (e.g., Sales Engineering, Product Management, R&D) to develop and propose optimal solution offerings for customers such as sales agencies, consulting engineers, and contractors.
Capture solutions and technical decisions in internal systems for traceability and knowledge sharing.
Participate in or lead technical project teams related to strategic initiatives and product development as requested by the management team.
Assist in developing and maintaining departmental policies, procedures, and support documentation.

Customer Engagement & Feedback Integration

Build strong relationships with sales teams and customers by delivering consistent and responsive technical support.
Analyze customer feedback and field experience to recommend improvements to Armstrong's product offerings.
Maintain up-to-date records on customer interactions, competitor insights, and product issues to support continuous improvement and product positioning.
Support company marketing and product initiatives by sharing relevant technical and customer insights.
Provide occasional internal product training sessions and contribute to the development of technical tools and resources.

Cross-Functional Collaboration & Contribution

Participate in RSEC team discussions and alignment meetings across the Americas.
Support special technical projects as assigned by management.
Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.

What We're Looking For

Education and Experience

College diploma or university degree in Mechanical Engineering, HVAC Technology, Electrical Engineering, or a related technical field.
2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
Familiarity with centrifugal pumps, heat exchangers, and general HVAC applications.
Knowledge of building automation systems and communication protocols (e.g., BACnet, Modbus) is considered a strong asset.

Technical Skills

Proficient in Microsoft Office Suite and technical documentation tools.
Strong troubleshooting and root cause analysis capability.
Working knowledge of HVAC application engineering (HVAC Hydronic Systems) and design principles.

Soft Skills

Excellent analytical and problem-solving skills with the ability to break down complex technical issues.
Effective communication and interpersonal skills, with a strong customer service orientation.
Self-motivated, organized, and capable of managing multiple tasks in a dynamic, collaborative, in-person environment.

Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.

The RSEC Team represents a vital component of Armstrong's global technical and sales support structure. As part of this team in Canada, you'll contribute directly to customer success, product excellence, and market leadership—while gaining exposure to cross-functional innovation and real-world technical challenges. This role offers an opportunity to grow your expertise and influence product performance at a meaningful scale.

Quick Apply

Refine Your Search

quality service representative jobs in tonawanda ny

Technical Support Representative

Lab Assistant Supervisor

Repayee/Housing Coordinator

Customer Service Representative

Lead Patient services representative

Contact Center Supervisor

Maintenance Technical Support Call Analyst

Customer Service Representative

Supplier Quality Assurance

Local City Driver

Patient Services Representative - 22210

Route Coverage Specialist - UniFirst

QA / QC Engineer

Insurance Customer Service Representative (Branch)

Evening Patient Service Representative

Route Service Representative (4-Day Workweek)

Buyer III

ESIS Senior Claims Representative, WC

Service Support Advisor, Residential Energy Service

School Nurse

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