Important Recruitment Information for this vacancy:
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Job Posting closes: July 6, 2026
Kansas Department of Transportation
The Kansas Department of Transportation (KDOT) delivers transportation that keeps Kansans moving forward. Our employees are our most valuable resource. We depend on our employees and business partners to get the job done. KDOT strives to provide a work environment that motivates people and encourages them to be productive. KDOT is a great place to work, so come be part of our team!
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDOT does not provide sponsorships for this position.
E-Verify: The Kansas Department of Transportation (KDOT) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.
About the Position:
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Who can apply: Anyone
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Classified/Unclassified Service: Unclassified
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Full/Part-time: Full-Time
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Regular/Temporary: Regular
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Work Schedule: Monday – Friday
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Eligible to Receive Benefits: Yes
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Veterans’ Preference Eligible: Yes
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Search Keywords: Topeka, Holton, Oskaloosa, Lawrence, Ottawa, Osage City, Eskridge, Alma, Wamego
Compensation:
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Annual Salary Range: $49,649.60 - $52,130.10
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Hourly Pay Range: $23.87 - $25.06
Employment Benefits:
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Work-Life Balance Programs:
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Paid Leave: Vacation, Holidays, Parental, Military, Sick, Funeral and Jury Duty
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Employee Assistance Program
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For help managing daily life at no cost to you
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Infant at Work Program
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Voluntary Benefits: Accident, Critical Illness, and Hospital Indemnity Insurance
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First-Day Coverage:
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Medical Insurance
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Dental Insurance
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Vison Insurance
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Tax Advantage Accounts: HSA, HRA, FSA with qualifying plans
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Life Insurance:
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Employer paid basic group life
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Optional group life insurance available at a reasonable cost.
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Retirement:
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KPERS and Deferred Compensation
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Other Benefits:
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Tuition reimbursement
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Paid on-the-job training programs.
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Personal and Professional Development Opportunities
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Employee discounts with the STAR Program
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And more!
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities:
Position Summary:
This IT Helpdesk Analyst II position is located in Topeka, at the Eisenhower State Office Building, and is within the Office of Information Technology Services. This position provides advanced technical support for end-user computing environments across the organization.
Job Responsibilities may include but are not limited to the following:
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Manage the lifecycle of portable and cellular-enabled devices.
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Administer devices using Microsoft Intune and Apple Business Manager (ABM).
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Image, configure, deploy, and refresh desktops and laptops according to organizational standards.
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Troubleshoot and resolve hardware and software issues for Windows devices, peripherals, and mobile endpoints.
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Track inventory and create asset management records for cellular and wireless equipment.
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Document solutions, procedures, and troubleshooting steps for reuse and knowledge sharing.
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Create and maintain technical documentation and standard operating procedures.
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Serve as liaison for the EverBridge emergency communication system, coordinating with Safety Teams for regular testing and system readiness.
View the full position description
Qualifications:
Minimum Qualifications:
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One year of advising and assisting computer users in a distributed computing environment.
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Education may be substituted for experience as determined relevant by the agency. Transcripts are required for education to be considered.
Preferred Qualifications:
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Independent work experience in systems software, including network administration and electronic mail messaging systems.
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Experience working with Microsoft’s Active Directory and Microsoft Office.
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Experience providing technical support to end users in an IT Service Desk environment.
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Microsoft Certified Professional (MCP), A+ or Network + Certification
Post-Offer/Pre-employment Requirements:
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Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information:
Job Application Process
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First Sign in or register as a New User.
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Complete or update your contact information on the Careers -> “My Account Information” page. *This information is included on all your job applications.
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Start your draft job application, upload other required documents, and submit when it is complete.
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Manage your drafted and submitted applications on the Careers -> “My Job Applications” page.
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Check your email and the “My Job Notifications” page for written communications from the Recruiter.
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Email – sent to the Preferred email on the “My Account Information” page.
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Notifications – view the Careers -> “My Job Notifications” page.
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
Optional Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
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Transcripts (if substituting education for experience)
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DD214 (if you are claiming Veteran’s Preference)
Upload these on the Attachments step in your Job Application
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Resume (or choose existing if you have one)
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Cover Letter
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Veteran’s Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to [email protected], or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison Ave, Suite 260
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
