The TownePlace Suites, Downtown Lawrence, KS is accepting applications for a Housekeeping Supervisor. The hotel is located in Downtown Lawrence and features 91 guest rooms, event space, fitness center, pool, and many other amenities for guests to enjoy.
SUMMARY:
The Housekeeping Supervisor supports the daily operation of the housekeeping department to ensure guest rooms and public areas meet TownePlace Suites and Marriott cleanliness standards. Responsibilities include assigning and inspecting guest rooms, assisting with daily cleaning as needed, training and supporting housekeeping associates, managing supplies and inventory, and ensuring the department operates efficiently while providing a clean and welcoming experience for our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise and support the daily operations of the housekeeping department.
- Assist with assigning daily room cleaning responsibilities and coordinate workloads based on occupancy and staffing levels.
- Inspect guest rooms and public areas to ensure cleanliness and compliance with TownePlace Suites and Marriott brand standards.
- Assist with cleaning guest rooms and public areas as needed to support the team and ensure rooms are ready on time.
- Train, coach, and provide ongoing direction to housekeeping associates.
- Assist with monitoring team productivity, performance, attendance, and adherence to established procedures.
- Communicate room status, maintenance issues, guest requests, and operational concerns with the Front Desk and Maintenance teams.
- Ensure guest requests and housekeeping related concerns are addressed promptly and professionally.
- Maintain appropriate levels of housekeeping supplies, linens, amenities, and cleaning products.
- Assist with inventory counts, ordering, and controlling housekeeping expenses and waste.
- Ensure proper use, storage, and handling of cleaning chemicals and equipment in accordance with safety procedures.
- Maintain housekeeping storage areas, linen rooms, and work areas in a clean, organized, and safe condition.
- Promote a positive, team-oriented work environment and lead by example.
- Follow all hotel, Marriott, safety, security, and emergency policies and procedures.
- Takes part in training and development
- Prompt and regular attendance.
- Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
- Participate in all mandatory job training and meetings.
- Perform other duties as assigned by hotel management.
QUALIFICATIONS
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
SKILLS AND ABILITIES
- Strong attention to detail and commitment to maintaining high cleanliness standards.
- Ability to lead, motivate, train, and support a housekeeping team.
- Strong organizational and time-management skills.
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced hotel environment.
- Effective verbal and written communication skills.
- Ability to work effectively with Front Desk, Maintenance, and other hotel departments.
- Strong problem-solving skills and ability to respond appropriately to operational and guest concerns.
- Ability to inspect guest rooms and identify cleanliness, maintenance, and quality issues.
- Dependable, punctual, and able to maintain a consistent work schedule.
- Ability to work independently while also contributing to a team environment.
- Ability to provide professional and courteous guest service.
- Basic computer skills and ability to learn hotel systems and applications.
- Ability to understand and follow safety procedures, cleaning standards, and proper chemical-handling guidelines.
- Ability to maintain professionalism and a positive attitude in a fast-paced environment.
- Flexibility to work weekends, holidays, and varying shifts based on hotel business needs.
- Ability to satisfy the legal requirements for employment within the jurisdiction
- Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
EDUCATION AND EXPERIENCE
WORKING CONDITIONS & PHYSICAL EFFORT
While performing the duties of this job, the employee is regularly required to talk, hear, sit, and stand. The employee is occasionally required to sit, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. While performing the essential functions of this job, the employee is usually indoors, in a semi-controlled environment, and experiences a moderate to high noise level in the work environment.
TownePlace Suites by Marriott Downtown Lawrence is an E.O.E.
Individuals interested in the position may request an application:
- On property at 900 New Hampshire St, Lawrence, KS 66044
- Via phone 785-842-8800
- Via Email by responding to this ad
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 2 years (Required)
Work Location: In person
