Important Recruitment Information for this vacancy
Job Posting closes: August 24th, 2026
Required documents uploaded by: August 24th, 2026
The Kansas Department of Health and Environment is seeking a highly organized, resourceful, and motivated professional to serve as the Special Health Care Needs (SHCN) Lead Care Coordinator.
In this role, you will provide care coordination services for children and youth with special health care needs while supporting the day-to-day operations of the SHCN Program. You'll serve as a technical resource for fellow Care Coordinators, promote consistent implementation of program policies and procedures, and help strengthen services for families across Kansas.
The Lead Care Coordinator supports program leadership through quality improvement, staff development, operational coordination, and collaboration with healthcare providers, managed care organizations, community organizations, and state agencies. This position also represents the SHCN Program through presentations, community outreach, and partner engagement.
The ideal candidate is an excellent communicator who builds strong relationships and approaches families with empathy, professionalism, and respect. They understand how social determinants of health and other barriers can affect a family's ability to access services and are committed to helping families navigate complex systems. They are organized, adaptable, and solutions-oriented, with exceptional written and verbal communication skills, attention to detail, and a passion for connecting families with meaningful resources while contributing to the continued growth of the SHCN Program.
Kansas Department of Health and Environment:
Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position.
E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.
http://www.kdhe.ks.gov/
About the Position
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Who can apply: Anyone (External).
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Classified/Unclassified Service: Unclassified
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Full-Time/Part-Time: Full-Time
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Regular/Temporary: Regular
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Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
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Eligible to Receive Benefits: Yes
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Veterans' Preference Eligible: Yes
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Sponsorship: KDHE does not provide sponsorship for this position.
Compensation:
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Hourly Pay Range: $24.71
- Salary can vary depending upon education, experience, or qualifications.
Employment Benefits
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary:
The position (K0246745)
Care Coordination & Complex Case Support - Provide comprehensive care coordination services for an assigned caseload of children and youth with special health care needs, maintaining approximately two-thirds of a standard care coordinator caseload. Assess family strengths and needs, develop and monitor Action Plans, coordinate services, connect families with community resources, and promote self-sufficiency and improved health outcomes.
Serve as a technical resource for care coordination staff by providing guidance on Action Plan development, complex client situations, interpretation of program policies and procedures, enrollment processes, and coordination of services. Escalate client, provider, vendor, or systems issues to program leadership when barriers or trends are identified.
Program Operations & Leadership Support - Provide operational support to the SHCN Program Manager and Section leadership to promote efficient, consistent, and high-quality program operations. Assist with development and maintenance of program documents, templates, letters, procedures, resource materials, shared file organization, and workflow processes.
Support coordination of recurring program activities, meetings, and special initiatives, including preparation of agendas, meeting documentation, follow-up activities, quarterly Special Bequest Commission support, and other program priorities. Serve as the SHCN representative during meetings or activities when program leadership is unavailable, as appropriate.
Support the Eligibility Specialist and other program functions as assigned to ensure continuity of operations and timely service delivery.
Quality Improvement, Resource Coordination & Fiscal Support - Support continuous quality improvement activities by identifying opportunities to improve efficiency, consistency, and family experience throughout SHCN services. Monitor operational trends related to care coordination, vendor concerns, resource utilization, workflow effectiveness, and budget activity, communicating concerns promptly to program leadership.
Assist with maintaining organized program resources, identifying gaps in available services, improving coordination among community partners, managed care organizations, and providers, and supporting efforts to expand access to services for families enrolled in the SHCN Program.
Provide limited fiscal support by assisting with tracking expenditures, monitoring funding activity, and identifying potential budget concerns for leadership review
Job Responsibilities may include but are not limited to the following:
Professional Development, Communication & Partnership Development - Maintain current knowledge of care coordination practices, family-centered services, cultural responsiveness, social determinants of health, disability supports, and other topics relevant to children and youth with special health care needs. Participate in professional development activities and share knowledge, resources, and best practices with program leadership and peers to strengthen team performance.
Develop and maintain collaborative relationships with providers, community organizations, managed care organizations, state agencies, and other partners. Represent the SHCN Program through meetings, outreach activities, presentations, and educational events as assigned.
Qualifications
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Education:
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Licensing & Certification:
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Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
- Minimum Qualifications:
- Two (2) or more years of experience providing care coordination, case management, or related services within a health or human services program.
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Experience interviewing individuals or families, assessing needs, compiling and documenting information, interpreting program guidelines, and coordinating services or resources.
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Experience providing guidance, technical assistance, or operational support to coworkers, program staff, or partners.
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Strong written and verbal communication skills, including the ability to communicate effectively with families, providers, community partners, and internal staff.
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Preferred Qualifications:
- Word, Excel, PowerPoint, Access
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Proofreading, editing, attention to detail
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Strong oral and written communication skills
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Understanding of social determinants of health
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Experience with public health or other related programs
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Two or more years of experience in navigating community resources
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Experience with special health care needs population
Post-Offer, Pre-employment Requirements:
- Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information
Name: Kyle Sanders
Email: [email protected]
Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612
Job Application Process
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First Sign in or register as a New User.
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Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
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Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
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Start your draft job application, upload other required documents, and Submit when it is complete.
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Manage your draft and submitted applications on the Careers> My Job Applications page.
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Check your email and My Job Notifications for written communications from the Recruiter.
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Email – sent to the Preferred email on the My Contact Information page
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Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran’s Preference)
Upload these on the Attachments step in your Job Application
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran’s Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to [email protected], or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
