Agency Information: The mission of the Kansas Real Estate Commission is to protect the public interest in the selling, purchasing and leasing of real estate and developing responsive policies and procedures which are customer service focused and not unduly burdensome to regulated real estate licensees.
Important Recruitment Information for this vacancy:
Job Posting Closes: Open Until Filled
To be considered: Please apply with a Resume and Cover Letter
About the Position
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Who can apply: Anyone
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Classified/Unclassified Service: Unclassified
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Full-Time/Part-Time: Full-time
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Regular/Temporary: Regular
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Work Schedule: Monday – Friday, 8:00 am – 5:00 pm
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Eligible to Receive Benefits: Yes
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Veterans' Preference Eligible: Yes
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In addition to the State of Kansas employment benefits, KREC offers the option for a hybrid work schedule of up to 2 days’ remote work
Compensation: Up to $24.16 hourly
- Note: Salary can vary depending upon education, experience, or qualifications.
Employment Benefits:
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Comprehensive medical, mental, dental, vision, and additional coverage
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Sick & Vacation leave
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Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
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Paid State Holidays (designated by the Governor annually)
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Fitness Centers in select locations
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Employee discounts with the STAR Program
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Retirement and deferred compensation programs
Visit the Employee Benefits page for more information
Job Responsibilities:
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Education
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Implements course evaluation criteria and monitoring procedures for continuing education and pre-license programs under supervision of education/licensing director. Responsible for maintaining school information and publishing listing of approved schools and courses. Compile data for required education reports, including commission meetings, and make recommendations for improvement. Perform research, prepare analysis, and make initial evaluations and recommendations for process improvement to education procedures. Conduct overview of course applications, highlight content issues, and return to applicant for remediation.
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Process courses and send to education/licensing director for final review. Review and process individual requests for CE. Process school course schedules and add to calendar. Follow up on expired post-secondary education certificates. Process yearly course renewal applications and follow up as necessary. Maintain department forms and certificates. Monitor course completion submissions and assist with issues. Email schools of noncompliance and track violations by school. Inform education and licensing director and draft Directives when non-compliance notice needs to be sent to a school. Track content in commission-prescribed course outlines. Suggest improvements to education/licensing director and organize education task force for revisions. Manage registration and track completion of participants in compliance courses. Regularly review education provider and association websites and Pearson student handbook to ensure licensing instructions are accurate and notify education and licensing director of discrepancies.
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Licensing
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Serve as back up in answering phones and triage incoming calls to appropriate staff when needed. Respond to education and licensing inquiries and provide consultation in a manner that shows superior customer service. Review and process license applications, affiliation changes, supervising broker changes, and requests to open/close companies to ensure all requirements are met and guidelines for issuance are followed. Contact applicant or licensee for missing items. Update record to reflect receipt of documents and fees. Monitor lockbox for problematic transactions in Accela. Prepare refunds due to overpayment. Maintain department forms.
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Communication and Outreach
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Monitor KREC Education inbox and provide support for higher-level Accela-related questions. Monitor trends in frequently asked questions and make recommendations for changes/clarification to education/licensing director. Assist with KREC inbox when needed. Schedule and draft content for review by education/licensing director for agency social media accounts based on data-driven marketing research and agency mission. Research and draft topics for review for inclusion in agency newsletter, educators update, and other materials. Represent the agency by planning, coordinating and/or participating in meetings, conferences, and other education and public outreach-related events. Create and maintain procedure manuals for internal/external use. Create and disseminate bi-monthly interoffice staff newsletter. Communicate frequently with education/licensing staff regarding work schedule and availability to ensure office coverage. Participate in education/licensing department meetings. Coordinate in-service training sessions or related activities.
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Administrative
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Assists with keeping current content on the agency website. Update education/licensing reports on website. Serve as Records Retention and Open Records Officer. Interpret policy and recommend changes and updates regarding the requirements of record retention of the agency. Develop, disseminate, and train other staff regarding the requirements of retention of records. Ensure that state standards and regulations are being followed. Ensure proper disposal of records aged beyond the requirements of retention standards. Assist executive director with compiling data for required reports. Perform research, prepare analysis, and make initial evaluations and recommendations for improvement to administrative procedures. Prepares correspondence for executive review and signature.
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Performs other duties as assigned by Executive Director and/or Education & Licensing Director
Minimum Qualifications
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High School Diploma or GED
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Four years of experience in field of education, real estate, or administrative support work
Preferred Qualifications
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Experience or licensure in real estate
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Excellent customer service skills
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Experience using Microsoft Office and Adobe applications
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Bachelor’s Degree
Special Skills, Abilities, Certifications
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Works independently and productively in an in-office and home-office setting. Exceptional verbal and written communication.
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Ability to interpret, apply, and explain operational rules, regulations, policies and procedures.
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Strong understanding of license law, education requirements, and course outlines.
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Ability to pivot between multiple tasks and trouble-shoot issues.
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Experience with technology and ability to explain technical processes to an end user.
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Ability to critically evaluate problems, apply license law, and make decisions.
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Attention to detail is critical.
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General real estate knowledge.
Required Documents for this Application to be Complete:
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Online Application
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Cover Letter
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Resume
Post Offer Requirement:
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Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. Please be encouraged if you have a missing tax return(s) or you owe taxes to the State of Kansas, the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information:
Name: Sarah Aasen
Email: [email protected]
Job Application Process:
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First Sign in or register as a New User.
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Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
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Upload required documents listed below for the Careers> My Job Applications page.
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Start your draft job application, upload other required documents, and Submit when it is complete.
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Manage your draft and submitted applications on the Careers> My Job Applications page.
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Check your email and My Job Notifications for written communications from the Recruiter.
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Email – sent to the Preferred email on the My Contact Information page
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Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
Upload these on the Careers - My Job Applications page
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DD FM 214 (if you are claiming Veteran’s Preference)
Upload these on the Attachments step in your Job Application
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Resume
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Letter of Interest / Cover Letter
How to Claim Veterans Preference:
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran’s Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be emailed to [email protected], or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison Street, Ste. 260,
Topeka, KS 66612
Equal Employment Opportunity:
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
