Top 2 Showroom manager Jobs in Topeka, Ks

Showroom Consultant
Custom Wood Products —Topeka, KS
- High school diploma or GED
- Entry level
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Showroom Consultant
Custom Wood Products —Topeka, KS
Answer telephone calls professionally and provide prompt follow through. Answer incoming calls and handle caller’s inquiries by providing accurate information.
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Showroom Consultant

Custom Wood Products -
Topeka, KS

Quick Apply

Job Details

Qualifications

High school diploma or GED

Full Job Description

Do you enjoy working with people, design, and beautiful spaces? Custom Wood Products is seeking an enthusiastic Showroom Consultant to join our team in our Topeka showroom.

In this customer-focused role, you’ll be the first point of contact for homeowners, designers, builders, and contractors—both in person and over the phone. You’ll guide customers through product selections, support our design team, and help ensure a smooth experience from initial consultation through cabinet design, construction, and delivery.

This is a great opportunity for someone who enjoys combining customer service with creativity, collaboration, and hands-on involvement in custom woodworking projects.

Work Schedule: Monday-Friday 8:30am-6pm, with rotating Saturdays 8:30am-2pm

Major Duties:

Work with a diverse customer base, including builders, designers, and homeowners, to sell a wide range of products
Assist customers in person by appointment, walk-ins and by phone, while utilizing suggestive sales techniques managing customer concerns in a timely manner
Greet and assist all customers and visitors
Answer incoming calls and handle caller’s inquiries by providing accurate information
Ability to understand CWP production process and ability to clearly explain the process and customization features to customers
Provide office support services to ensure efficiency of day-to-day operations
Receive, direct and deliver phone and email messages
Maintain a record of customers and their cabinetry needs in CWP’s CRM system
Willingness to learn and stay abreast of cabinet design and construction methods
Support designers and customer’s throughout the sales process
Continually enhance sales skills and product knowledge in order to promote a professional image at CWP
Work with other locations and personnel to ensure teamwork and deliver consistent customer service throughout the entire sales process
CRM – Daily recording of all sales activity including, customer interactions (i.e. phone calls; in person meetings; email; text); new sales; internal communication and proper documentation through entire sales process until closed or lost

General Responsibilities:

Support CWP’s strong relationship culture through quality customer service and superior product knowledge
Provide exemplary customer service by resolving problems efficiently and responding timely to all internal and external requests

Work collaboratively with staff to encourage and support a team environment
Flexible to accept additional assignments as requested by leadership
Cross train for other positions to cover when necessary
Attend and participate meetings as requested
Provide same day responses to inquiries for information to customers, staff and vendors
Answer telephone calls professionally and provide prompt follow through
Follow CWP policies and procedures
Other duties as assigned

High School Diploma or equivalent required
Ability to effectively communicate (written and verbal)
Customer focused skills with excellent listening skills
Possess problem solving and problem resolution skills
Ability to handle a vast array of customers with varying levels of product knowledge
Ability to effectively handle phone and email inquiries
Ability to work with minimal supervision
Proficient in MS Office, with ability to learn other software as needed

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showroom manager jobs in topeka, ks

Showroom Consultant

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