Top 765 Patient care coordinator Jobs in Topsfield, Ma

Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Unit Coordinator/Patient Care Assistant – ICU, 32H Day/Eve
Beth Israel Lahey Health —Newburyport, MA
- $19.50 - $26.24 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
1d
Behavioral Health Placement Coordinator
Merrimack Health —Lawrence, MA
- $23.62 - $35.43 an hour
- Weekends as needed
- Hospital
- Inpatient
- Communication skills
Geriatric Support Services Coordinator
AgeSpan —Lawrence, MA
- $30.00 - $31.50 an hour
- Full-time
- Hybrid work
- Spanish
- Bachelor of Science
- English
- Free parking
- 403(b) matching
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Patient Coordinator
Boston Medical Center —Boston, MA
- $53,000 - $77,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
3d
Administrative Assistant
Care Dimensions —Danvers, MA
- $22 - $26 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Quick Apply
7d
Emerging Risk Patient Navigator Care Coordinator
Mass General Brigham Community Physicians, Inc. —Somerville, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Home Health
- Opportunities for advancement
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1d
Customer Service Representative
Hiller Companies —Amesbury, MA
- $25 - $30 an hour
- Urgently hiring
- Office
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Birthing Center Unit Coordinator/Birth Registrar Part Time
Beth Israel Lahey Health —Newburyport, MA
- $19.50 - $26.24 an hour
- Part-time
- Hospital
- Administrative experience
- High school diploma or GED
2d
Licensed Practical Nurse (LPN)
Hathorne Hill Rehabilitation and Healthcare Center —Danvers, MA
- $37 - $43 an hour
- Part-time
- CPR Certification
- Nursing
- Skilled nursing facility
Quick Apply
9d
Clinical Supervisor
Wayside Youth & Family Support Network —Lowell, MA
- $75,000 - $85,000 a year
- Full-time
- LMFT
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Dental Office Treatment Coordinator
New England Dental Group-Wilmington —Wilmington, MA
- $25 - $28 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Wound Care Nurse Specialist - Whittier Rehabilitation Hospital Bradford
Whittier Health Network —Bradford, MA
- $50 - $60 an hour
- Full-time
- Nursing
- Patient monitoring
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Public Benefits Coordinator - Woburn CJSC
Bay State Community Services Inc —Woburn, MA
- $24.04 an hour
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Continuing education credits
- 403(b) matching
Quick Apply
Mental Health Intensive Care Coordinator - Master's Level
The Home for Little Wanderers, Inc. —Dorchester, MA
- Full-time
- Spanish
- Computer literacy
- Mid-level
- 403(b) matching
- AD&D insurance
MDS Coordinator
Bear Hill Rehabilitation & Nursing Center —Stoneham, MA
- $50 - $60 an hour
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11h
Ophthalmic technician Coordinator (Supervisor)
Tallman Eye Associates —Lawrence, MA
- $65,000 - $72,000 a year
- Full-time
- OSHA
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Domestic Violence System Coordinator
Somerville Homeless Coalition —Somerville, MA
- $25.48 - $27.88 an hour
- Full-time
- Spanish
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse, Home Health Program Nurse Coordinator
Greater Lawrence Family Health Center —Methuen, MA
- Nursing
- RN License
- Internal Medicine
- Tuition reimbursement
Quick Apply
Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)
Multicultural Home Care —Lynn, MA
- $20 - $24 an hour
- Monday to Friday
- Customer service
- English
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply

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Member Support Coordinator

Interwell Health -
Boston, MA

Quick Apply

Job Details

Qualifications

Customer communication
Desktop applications
Productivity software

Full Job Description

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

As a Member Support Coordinator, you will be the first point of contact for patients and providers needing assistance. Your primary responsibility will be handling incoming calls, addressing general inquiries, resolving concerns, and connecting callers to subject matter experts for more detailed needs or actions. Using your knowledge of our services and leveraging various systems, you will achieve first call resolutions in interactions varying in complexity.

Please note, there are currently two openings available. For both roles, you must be available to work a standard schedule of Monday through Friday, 10:30 AM to 7:00 PM Central Time.

What You'll Do:

Handle inbound calls in a high-volume environment supporting SLA objectives
Field clinical referrals, consent forms, or general inquiries routed to our Member Support Inbox and/or SharePoint
Provide high quality service and support to callers, ensuring their needs are met efficiently and effectively from start to finish.
Display professionalism, compassion, empathy, and active listening to understand caller needs and offer suitable solutions
Collaborate across departments with internal clinical and non-clinical colleagues to ensure seamless care and service delivery, influencing positive member outcomes.
Works well with fellow team members and actively contributes to team goals.
Opportunities to assist with various projects

What You'll Need

Minimum of 1 year of customer service or administrative support experience; healthcare or inbound contact center experience preferred
Excellent verbal and written communication skills
Strong problem-solving ability in a fast-paced setting
Effective multi-tasking and time management for prompt responses
Demonstrates adaptability and resilience, maintaining a positive, solution-oriented approach in a fast-paced and evolving environment.
Adaptable and flexible, with the ability to navigate changing business needs and priorities.
Positive, solution-oriented mindset with strong resilience in a dynamic environment.
Receptive to feedback and able to translate insights into meaningful action and continuous improvement.
Comfortable managing ambiguity and adjusting effectively to evolving organizational goals.
Familiarity with Microsoft Office applications.

Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:

We care deeply about the people we serve.
We are better when we work together.
Humility is a source of our strength.
We bring joy to our work.
We deliver on our promises.

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.

Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!

Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Quick Apply

Refine Your Search

patient care coordinator jobs in topsfield, ma

Member Support Coordinator

Unit Coordinator/Patient Care Assistant – ICU, 32H Day/Eve

Behavioral Health Placement Coordinator

Geriatric Support Services Coordinator

Patient Coordinator

Administrative Assistant

Emerging Risk Patient Navigator Care Coordinator

Customer Service Representative

Birthing Center Unit Coordinator/Birth Registrar Part Time

Licensed Practical Nurse (LPN)

Clinical Supervisor

Dental Office Treatment Coordinator

Wound Care Nurse Specialist - Whittier Rehabilitation Hospital Bradford

Public Benefits Coordinator - Woburn CJSC

Mental Health Intensive Care Coordinator - Master's Level

MDS Coordinator

Ophthalmic technician Coordinator (Supervisor)

Domestic Violence System Coordinator

Registered Nurse, Home Health Program Nurse Coordinator

Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)

I want to receive the latest job alert for patient care coordinator in topsfield, ma

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