Top 702 Associate director Jobs in Totowa Nj

Associate Director, MedTech Customer Success
IQVIA —Wayne, NJ
- $86,000 - $239,500 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- Work from home
Associate Director, Project Management
Braven —Newark, NJ
- $87,200 - $126,400 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
- Paid parental leave
- Health insurance
Quick Apply
New York Business Performance Improvement - People & Change Associate Director
Protiviti —New York, NY
- $163,000 - $322,480 a year
- Email
- Hybrid work
- Background check
- Microsoft Excel
- Oracle
- Paid parental leave
- Health savings account
2d
Associate Director, Clinical Research
NS Pharma Inc —Paramus, NJ
- $175,000 - $205,000 a year
- 8 years
- Bachelor's degree
- Contracts
- Health savings account
- AD&D insurance
Quick Apply
3d
Associate Creative Director, Art
Princeton10 —Montclair, NJ
- $140,000 - $180,000 a year
- Online Application
- Remote
- Management
- Marketing
- 5 years
Associate Director, People & Culture
CASES —New York, NY
- $95,000 - $100,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Bachelor's degree
Quick Apply
Associate Director, Content Approval Operations
Novartis —East Hanover, NJ
- $152,600 - $283,400 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Office
- Health insurance
- 401(k) matching
Associate Director, Neuromuscular, US Patient Advocacy
Novartis —East Hanover, NJ
- $126,000 - $234,000 a year
- Full-time
- Bachelor's degree
- 1 year
- Senior level
- Health insurance
- 401(k) matching
Associate Director, LF&P Operational Excellence Office
Royal Bank of Canada —Jersey City, NJ
- $125,000 - $165,000 a year
- Full-time
- 7 years
- Office
- Senior level
- Disability insurance
- Health insurance
Associate Director, Corporate Communications
Bumble Inc. —New York, NY
- $145,000 - $180,000 a year
- Call employer
- Hybrid work
- Research
- 8 years
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Associate Director, NYUAD Employee Relations & Business Partner
New York University —New York, NY
- $160,000 - $180,000 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- University
13d
Associate Director- Commissions
Verizon —Basking Ridge, NJ
- $104,500 - $201,000 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Office
- Paid parental leave
- AD&D insurance
8d
Associate Director of Facilities Customer Service
Montclair State University —Montclair, NJ
- $83,600 - $90,000 a year
- Full-time
- University
- Bachelor's degree
- Contracts
- Health insurance
- Tuition reimbursement
11d
Associate Director, CRM Innovation & Emerging Technology
Novartis —East Hanover, NJ
- $152,600 - $283,400 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Analysis skills
- Health insurance
- 401(k) matching
Associate Director, P2P Marketing
Novartis —East Hanover, NJ
- $152,600 - $283,400 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Health insurance
- 401(k) matching
Contract Associate Director, Media Creative (Evergreen)
Blue State —New York, NY
- $65 - $85 an hour
- Contract
- Remote
- Office
- 8 years
- Business development
Quick Apply
Assistant / Associate Director, Camp Nah-Jee-Wah
NJY Camps —Fairfield, NJ
- $75,000 - $85,000 a year
- Weekends as needed
- Children
- Senior level
- Leadership
- Health insurance
- Dental insurance
Associate Director, Corporate Affairs Communications & Engagement
Novartis —East Hanover, NJ
- $126,000 - $234,000 a year
- Full-time
- 7 years
- Office
- Master's degree
- Health insurance
- 401(k) matching
10d
Associate Director Employee Relations
Hospital for Special Surgery —New York, NY
- $112,000 - $170,875 a year
- Full-time
- Bachelor's degree
- Senior level
- Communication skills
26-27 Associate Director of School Operations (ADSO)
KIPP New Jersey —Newark, NJ
- $87,000 - $113,515 a year
- Full-time
- School experience
- Spanish
- Customer service
- 403(b) matching
- Commuter assistance
Quick Apply
3d

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Associate Director, MedTech Customer Success

IQVIA -
Wayne, NJ

Apply Now

Job Details

Full-time
$86,000 - $239,500 a year

Benefits

Work from home

Qualifications

Managing customer accounts
Customer communication
Bachelor's degree
Stakeholder relationship building

Full Job Description

Wayne, United States of America | Full time | Home-based | R1551029

Why work for IQVIA MedTech?

IQVIA MedTech delivers solutions and services that support the needs of medical device companies and in vitro diagnostics organizations—from concept to patient. You’ll have the opportunity to grow your career while helping customers drive better human health outcomes. We actively invest in talent and empower our people with meaningful work and the ability to shape their professional path

The Associate Director, MedTech Customer Success is a critical client-facing role responsible for overseeing the delivery, governance, and ongoing optimization of IQVIA™ information assets across key MedTech accounts. This individual partners closely with Key Account Managers (KAMs), Mid and Emerging Account Managers (MM), Solution Specialists, and internal Centers of Excellence to ensure consistent, high-quality delivery that meets contractual commitments and supports long-term customer success. The role serves as the primary point of accountability for delivery execution, issue resolution, and client satisfaction—driving retention, renewals, and incremental growth through expanded utilization of IQVIA solutions.

Key Responsibilities:

Client Delivery and Governance:

Own end-to-end delivery oversight for complex, high-value MedTech accounts across multiple stakeholders.
Represent the full portfolio of IQVIA™ information assets delivered to the client, including national and sub-national patient claims, channel, and specialty offerings.
Establish and manage delivery governance, including service levels, KPIs, issue escalation, and change management.
Ensure all contractual deliveries are met with high standards of quality, accuracy, and timeliness.
Lead quarterly business and information reviews with senior client stakeholders.

Client Engagement & Issue Resolution:

Serve as the primary owner of customer satisfaction, ensuring delivery excellence and proactive issue management.
Resolve first-line service issues and coordinate second-line support with internal teams as needed.
Partner with IQVIA Centers of Excellence to assess and manage the impact of data events, product enhancements, and governance changes.

Cross-Functional Partnership & Growth Support:

Collaborate with Sales, Consulting, Delivery, and Solution Specialists to support customer initiatives and revenue goals.
Participate in information proposals, work orders, and contract renewals.
Identify opportunities to expand client utilization of existing information services and support new use cases that drive incremental revenue.

Requirements, Education and Experience:

To be eligible for this position, you must reside in the same country where the job is located.
Bachelor’s degree required.
5-8+ years of experience in account management, delivery management, project management, or related client-facing roles.
Experience working with MedTech customers is strongly preferred.
Familiarity with IQVIA™ offerings, commercial data assets, and healthcare analytics environments strongly preferred.
Demonstrated ability to manage complex accounts and operate effectively in a matrixed organization.
US Remote with ability to travel approximately 20-25%.

Knowledge & Skills:

Client and Account Management
Delivery Governance and Issue Management
Analytical and Problem-Solving Skills
Strong Communication and Stakeholder Management
Negotiation and Relationship Building
Ability to coordinate across Sales, Delivery, and technical teams

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $86,000.00 - $239,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Apply Now

Refine Your Search

associate director jobs in totowa nj

Associate Director, MedTech Customer Success

Associate Director, Project Management

New York Business Performance Improvement - People & Change Associate Director

Associate Director, Clinical Research

Associate Creative Director, Art

Associate Director, People & Culture

Associate Director, Content Approval Operations

Associate Director, Neuromuscular, US Patient Advocacy

Associate Director, LF&P Operational Excellence Office

Associate Director, Corporate Communications

Associate Director, NYUAD Employee Relations & Business Partner

Associate Director- Commissions

Associate Director of Facilities Customer Service

Associate Director, CRM Innovation & Emerging Technology

Associate Director, P2P Marketing

Contract Associate Director, Media Creative (Evergreen)

Assistant / Associate Director, Camp Nah-Jee-Wah

Associate Director, Corporate Affairs Communications & Engagement

Associate Director Employee Relations

26-27 Associate Director of School Operations (ADSO)

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